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Only one EA exec plays tapped out

Lets hope he gets all the issues discussed on here then maybe they will at on it :-)

Replies

  • ryanklewis
    54 posts
    edited February 2013
    krakenit wrote:
    http://www.ea.com/executives

    Maybe if he gets Harpies, they will do something about it... :twisted:

    My bet is... If that happens you will have zero EA execs playing Tapped Out. No additional attention paid to the game from their end though. (Hard to be optimistic during these times). :roll:
  • btumpak
    4 posts
    edited February 2013
    The exec that plays is Kristian Segerstrale - let's send him some harp tweets

    https://twitter.com/ksegerstrale
  • krakenit
    154 posts
    edited February 2013
    :thumbup:

    you are probably right mr glass half empty... :lol:
  • krakenit
    154 posts
    edited February 2013
    btumpak wrote:
    The exec that plays is Kristian Segerstrale - let's send him some harp tweets

    [url] https://twitter.com/ksegerstrale [/url]

    Nice find. Lets twit him...
  • jaffaface
    903 posts Member
    edited February 2013
    krakenit wrote:
    btumpak wrote:
    The exec that plays is Kristian Segerstrale - let's send him some harp tweets

    [url] https://twitter.com/ksegerstrale [/url]

    Nice find. Lets twit him...

    I would so love to see you tweet him, especially a barrage of them :mrgreen: excellent find, ask him if he's been playing EA's recent game of Harp.
  • lennydonkey
    15 posts
    edited February 2013
    I don't believe these forums are looked at by anyone at EA. I have taken the following steps and would encourage anyone else having the frozen screen do the same:

    1) Contact EA directly at https://help.ea.com/contact-us
    You will get a case number and a form letter, but at least it's something. I submitted to multiple catagories (i.e. Tech Support, Feedback, Billing)

    2) If you've made in app purchases contact apple. I used the emailed receipt with a report a problem link. Inform them you've made a purchase but aren't able to use it because of the developers error.

    3) Leave a negitive rating and review on iTunes. Game rankings are something devolpers care about because it effects placement on the home screen and best of lists, and negitives discourage new users.
  • stevieort
    605 posts Member
    edited February 2013
    I've come to the conclusion that they're not going to fix this until they can also figure out away to fix the Bonus Donut glitches, which is no doubt costing them thousands and thousands in lost revenues. I've relaunched the app dozens of times since Saturday night and have not been able to log back in.
  • krakenit
    154 posts
    edited February 2013
    I don't believe these forums are looked at by anyone at EA. I have taken the following steps and would encourage anyone else having the frozen screen do the same:

    quote]

    Thanks Lenny, I have left the exact same advice about 30 times already over the harp of death threads. Though I disagree with you on number three as that could scare away new players that would miss out on this awesome full featured app (that unfortunately has some stability issues).

    I started this thread for folks to get a chuckle out of not another help me thread.

    But the more we get people going to the help.ea.com to create a case that ea does get and see the better...

    So thanks much :lol:
  • krakenit
    154 posts
    edited February 2013
    NICE!!! and very well put. Professional and not a rant for him to not take notice. Kudos

    @ksegerstrale please fix @EA Simpsons Tapped Out - loads of paying users are locked out of the game #YouAreOurOnlyHelp

    @btumpak @EA Noted - sorry to hear. Have passed on the note to the team. #helpisontheway
  • stevieort
    605 posts Member
    edited February 2013
    I just saw that response on Twitter (and promptly re-tweeted). Well done!
  • jaffaface
    903 posts Member
    edited February 2013
    stevieort wrote:
    I just saw that response on Twitter (and promptly re-tweeted). Well done!

    Go team......err......(insert team name here), this might scare some of them in to sorting this, now complain about this forum :mrgreen:
  • tim4819
    14 posts
    edited February 2013
    krakenit wrote:
    http://www.ea.com/executives

    Maybe if he gets Harpies, they will do something about it... :twisted:

    He'll be Queen of the Harpies!

    tumblr_ll94rnsBLo1qg0rnuo1_500.jpg
  • elsie_d
    722 posts Member
    edited February 2013
    krakenit wrote:
    http://www.ea.com/executives

    Maybe if he gets Harpies, they will do something about it... :twisted:
    tim4819 wrote:
    He'll be Queen of the Harpies!

    tumblr_ll94rnsBLo1qg0rnuo1_500.jpg
  • tim4819
    14 posts
    edited February 2013
    Thanks Elsie! :D
  • krakenit
    154 posts
    edited February 2013
    BUMP!

    The exec is starting to get a lot of tweets. When starting at the bottom doesn't work, go straight to the top. I think they really are working on it now as this is the only communication to come out of EA, but it sounds promising.

    https://twitter.com/ksegerstrale
  • frankenjacko
    237 posts Member
    edited February 2013
    Thank you everyone for spamming the exec. This bug is ridiculous. Been locked out for like 5 days.
  • haemon007
    81 posts
    edited February 2013
    I don't tweet or I would assist. Ill just send emails to EA. But I don't have the Harp freeze (knock on wood).
  • lll3lucky
    543 posts Member
    edited February 2013
    When you guys/gals tweet, don't forget to mention if they can fix Ralph Wiggums' pixelated texture and the voice-over that just kills my soul...lol. SERIOUSLY!! Too bad I have more tasks that include him. I can barely see him and I thought Milhouse faded into the background, but Ralph is much worse. :cry:
  • krakenit
    154 posts
    edited February 2013
    lll3lucky wrote:
    When you guys/gals tweet, don't forget to mention if they can fix Ralph Wiggums' pixelated texture and the voice-over that just kills my soul...lol. SERIOUSLY!! Too bad I have more tasks that include him. I can barely see him and I thought Milhouse faded into the background, but Ralph is much worse. :cry:

    I wouldn't know, I got knocked out 10 minutes after I got ralphie and started him on his first task. :cry:

    He has been eating crayon sandwich for 5 days and 22 hours. He must be tired of that by now. :D
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