Sync on multiple devices

alealeale73

Before the last update Google from Play Store (not from app) I was able to switch easily among my devices (actually 3).
I mean, after playing on device A it was able to fire TSTO on device B and just play.
Now every time I switch device I get the warning about loosing progress etc. and so I have to start TSTO on the previous device wait for sync and then continue on the current device.
So if I play at home with device A and then I go out the whole day with device B (as I normally do) I can't play without the risk of loosing progress.
This is particularly annoying during events.
As I wrote on the beginning, this started after the last update from Play Store

meinaz

I have noticed this as well. I used to just click on play anyway and didn't notice any difference. Now I have noticed that I have lost things. Usually it is when my KEM farm is done and I only have 10 KEMs instead of 50. I am not sure what changed since the update.

IckabodSchrek

alealeale73 wrote: »

Before the last update Google from Play Store (not from app) I was able to switch easily among my devices (actually 3).
I mean, after playing on device A it was able to fire TSTO on device B and just play.
Now every time I switch device I get the warning about loosing progress etc. and so I have to start TSTO on the previous device wait for sync and then continue on the current device.
So if I play at home with device A and then I go out the whole day with device B (as I normally do) I can't play without the risk of loosing progress.
This is particularly annoying during events.
As I wrote on the beginning, this started after the last update from Play Store

Go to Krustyland or Friends and back as your last step before you exit your game. This will sync your game with the server and save your progress.

alealeale73

IckabodSchrek wrote: »

Go to Krustyland or Friends and back as your last step before you exit your game. This will sync your game with the server and save your progress.

I tried going to KL after two or three times that it happened, but it didn't work for me anymore.
It seems like the "synchronized bit" doesn't get set on servers.

EDIT:
I just tried that again, and again that doesn't work anymore.
And also, if I exit the game and then start it again on the same device, it synchronize and I have to tap to continue, while normally it should start the game directly without the need to tap.

[OT]P.S.
why I have a double new line in my posts?

IckabodSchrek

IDK? It sounds like a server problem. Contact EA tech support. Try to get into chat by selecting "missing content". If they aren't helping there, you can request a call back from a Tech.
Add: I recently checked both of my games and they are working normally. Hope you get a fix.

alealeale73

I tried several time to start a chat with EA, but I've been always put in wait, even leaving the window opened for the whole night.
I think I'll try removing and reinstalling the app.
Thank you anyway!

alealeale73

Reinstalling didn't solve.

meinaz

The only time I am certain it syncs is in the start screen, so when I know I am going to be switching devices. I close out the game, then start again, wait until it says that it syncs, and then I just close out without actually playing. This has prevented me from getting the notice that it wasn't synced and losing anything. It is an extra step but until it gets fixed, it has worked for me.

alealeale73

Are you saying that you noticed the same after the last update?

meinaz

alealeale73 wrote: »

Are you saying that you noticed the same after the last update?

Yes, I did which I did say in the second post on this thread.

alealeale73

Oops, sorry, I forgot that.