Login problems

iain_maple

Sound like the harp bug, there's a few threads on this including a solution. I don't have the link but it was suggested that if you have an iPhone 5, remove auto lock and leave it on the loading screen. After 15-20 mins you may get back in.

iain_maple

And if you don't have an iPhone 5 haha. I have a ipad2 and iPhone 4S we any of these work ?

melodyhodge

iain_maple wrote:

And if you don't have an iPhone 5 haha. I have a ipad2 and iPhone 4S we any of these work ?

Unfortunately, I haven't heard of these devices working as of yet. The only other option would be to wait untill the next update (hopefully 1st March) and see if EA manage to solve the bug.

mwdalton

iain_maple wrote:

And if you don't have an iPhone 5 haha. I have a ipad2 and iPhone 4S we any of these work ?

Probably not, it will most likely just crash on those devices. Borrow an iPhone 5 if you can, or go to an apple store and see if you can use the demo phone. Once you're in, you'll be able to get back in on your older devices like normal.

DocNo42

iain_maple wrote:

And if you don't have an iPhone 5 haha. I have a ipad2 and iPhone 4S we any of these work ?

The working theory is that the iPhone 5 has a higher success rate since it has the highest amount of free memory of any iOS device (the iPhone 5 and new lightning connector iPad 4 each have 1GB of RAM, but the iPhone 5 has a smaller screen which requires less RAM).

If you force all your apps to quit and reboot your phone, it should increase your chances of getting in - that did it for me on my iPad 3. Also I happened to get in a 2AM EST and I think the lighter load that I'm sure is on the Origin servers that time helps to (it can't hurt!).