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How do I email EA???

I've ever emailed them, but from what I have read on here ea isn't big on refunds. But good luck to you

Replies

  • gazzajay
    327 posts
    edited February 2013
    tools1983 wrote:
    I need EA's email for tapped out can someone give it to me.

    Ive wasted over 15donuts just bye freaking tapping on houses yes brown ones. I wouldlike to know if they would refund them to me

    EA dot refund for accidental loss of donuts, sorry mate but there's not much you can do
  • shaunareid
    721 posts
    edited February 2013
    I emailed and have been ignored completely so far - I've wasted, wait for it....131 donuts!! True story! (Not all speed ups)
    Post edited by Unknown User on
  • KrustyBrand
    15340 posts Member
    edited February 2013
    tools1983 wrote:
    I need EA's email for tapped out can someone give it to me.

    Ive wasted over 15donuts just bye freaking tapping on houses yes brown ones. I wouldlike to know if they would refund them to me

    Asking EA for a refund is a waste of time. The accepted strategy is to approach Apple. I don't think, however, that even Apple will be too keen to reimburse a user for the accidental expenditures of donuts.
  • gazzajay
    327 posts
    edited February 2013
    shaunareid wrote:
    I emailed and have been ignored completely so far - I've wasted, wait for it....131 donuts!! True story! (Not all speed ups)

    How did you waste the rest of the donuts?
  • R0cNR011a
    7 posts
    edited February 2013
    Not trying trying to sound mean here, but it's sort of your fault for using the donuts knowingly.
  • tools1983
    26 posts
    edited February 2013
    just to let you know it was unknowingly. And yes somepeople have gotten reimbursed.

    No one has the email??/
  • gazzajay
    327 posts
    edited February 2013
    tools1983 wrote:
    just to let you know it was unknowingly. And yes somepeople have gotten reimbursed.

    No one has the email??/

    Don't bother emailing you'll just waste your own time, they probably won't reply to it, and if they do they won't refund you, sorry pal.

    It's happened to most people, but you just have to get on with it
  • shaunareid
    721 posts
    edited March 2013
    gazzajay wrote:
    shaunareid wrote:
    I emailed and have been ignored completely so far - I've wasted, wait for it....131 donuts!! True story! (Not all speed ups)

    How did you waste the rest of the donuts?


    gazzajay - see this thread: http://forum.ea.com/eaforum/posts/list/9324132.page


    Just had my response from EA, to save you wasting your time:

    Thank you for contacting Electronic Arts.

    I apologize for the delay in response. Going forward, we would do our best to respond in time.

    I am sorry to know that you have lost a good amount of donuts due to the accidental purchase. I understand how upsetting it could be. Please post your request regarding the confirmation pop up while purchasing any donut items on the Games forum. Games Forum serve as the best platform to reach our Experts. In fact, we encourage feedback, comments and suggestions coming from our players as this helps us improve and serve you better. Moreover, as our Experts monitor the Posts regularly, Games Forum offer an effective medium to communicate with them. Interestingly, you can interact with other players as well.

    I am sure you would enjoy the Games Forum immensely. Please visit the link:

    http://forum.ea.com/eaforum/categories/show/233.page

    If there is anything else where you need further help, please visit our support site at https://help.ea.com/

    Regards,
    Meetu
    Electronic Arts - World Wide Customer Experience



  • gazzajay
    327 posts
    edited March 2013
    shaunareid wrote:
    gazzajay wrote:
    shaunareid wrote:
    I emailed and have been ignored completely so far - I've wasted, wait for it....131 donuts!! True story! (Not all speed ups)

    How did you waste the rest of the donuts?


    gazzajay - see this thread: http://forum.ea.com/eaforum/posts/list/9324132.page


    Just had my response from EA, to save you wasting your time:

    Thank you for contacting Electronic Arts.

    I apologize for the delay in response. Going forward, we would do our best to respond in time.

    I am sorry to know that you have lost a good amount of donuts due to the accidental purchase. I understand how upsetting it could be. Please post your request regarding the confirmation pop up while purchasing any donut items on the Games forum. Games Forum serve as the best platform to reach our Experts. In fact, we encourage feedback, comments and suggestions coming from our players as this helps us improve and serve you better. Moreover, as our Experts monitor the Posts regularly, Games Forum offer an effective medium to communicate with them. Interestingly, you can interact with other players as well.

    I am sure you would enjoy the Games Forum immensely. Please visit the link:

    http://forum.ea.com/eaforum/categories/show/233.page

    If there is anything else where you need further help, please visit our support site at https://help.ea.com/

    Regards,
    Meetu
    Electronic Arts - World Wide Customer Experience



    Ah, so you were just scrolling through items and accidentally clicked them? Yeh that's annoying
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