Recent issues
Hi all. Recently I had a bug where loads of messages flashed onscreen saying I had missed several events from last year but I could still collect items needed to complete. Since then I cannot tap the icon in the top left corner to take me to a character. My tap radius is 3 houses instead of half the screen. My pannini press cooldowns are not working. I have deleted the game and reinstalled but no joy. Also affected a 2nd device that never showed the errors. Any ideas
4
Howdy, Stranger!
Replies
There has been at least one other report of a similar set of problems. No solutions or work-arounds have been reported. Your best bet is to contact EA Help. Here’s a link with instructions on how to do so. (The chat or call-back options work best.)
https://forums.ea.com/en/discussion/80732/how-to-contact-ea-directly/
Any one else affected or found resolution?
The Simpsons: Tapped Out Time Traveling Toaster, Road to Riches, Donut Day 2017 and 4th of July 2017 content update was released on May 30th, 2017.
The Simpsons: Tapped Out Pride 2017 content update was released on July 5th, 2017.
This thread created June 25 2017.
Info on how to contact EA Help:
https://forums.ea.com/en/discussion/80732/how-to-contact-ea-directly/
I also encountered the same problem.
The problem needs to be fixed immediately.
whoa, that is the craziest thing I have ever seen. Plus there is some sort of donut issue for people with high multipliers and lots of donuts.
I think it started when the buckets started appearing over the rainbow crosswalks.
I always see a star on that building in friends towns,even pre crosswalks. I always tap it if I see it I've never noticed the penny there. But maybe your ow to something Dee. Maybe the crosswalks are glitching the game? could you maybe try storing your crosswalks and reloading your game? It's worth a try. To OP that issues was reported before and I turned it into EA. I thought it was fixed.
you unlock them by using the crafting materials in Springfield Heights( furniture, yoga mats etc.) Look at the locked characters and see what the requirement is. Some require you to have X amount of Real estate points.
July 11
DrKhumaloWin wrote: »
Something weird happened to me after the last update:
1. The button to select the next person (top left) doesn't work anymore
2. The buildings in Springfield heights were reset, so I had to collect items again and pay to get access to all the jobs - however, the maximum storage is now 250, not 300
3. The tap radius (IRS) has been set to level 1, while my actual level (click on IRS Building is 6)
4. The redwood tree looks like level 1 now (I was one level before finishing it), the tasks also seem to be from level 1, but it says differently when I click on it
5. The money hill/mountain (Burns) has the same problem mentioned in 4
6. I can collect stars again (NASA or how they called it), that's from a really old event
I asked the EA help, and they gave me a list (what to do if there are problems in your town) and marked my question as solved (I assume they haven't read it at all). I followed the list, deleted the data, reinstalled the game, but nothing seems to work.
Has someone had a similar experience? How can I get EA to actually look at the account (the error seems to lie there) and not just give me standard answers? I cannot respond to the case sincwe it is 'solved' ...
I have the same issues. Starting with messages and an offer from gill. It started one day after the pride event began.
I hope EA can fix this because it is pretty annoying.
Flag Quote ·
MuhsterinoMuhsterino
July 11
@anjavogel6914 There is a thread about this problem too:
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/112340/recent-issues#latest
One player asked for a rollback which fixed the problem, which you can read about in the thread above.
I have copied my comments also on this forum so they are all together.
I also can't make monorail pieces anymore.
I have them unlocked already (well, before the recent bug/issues). The bug has reset all the unlocks.
OIC, very sorry to hear. I hope you get this sorted. And may I add that is odd.