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Barbarian statue does not go to inventory

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redec69
185 posts Member
So I just won a barbarian statue in the excavation site. It told me it would place it in my inventory....but it is not there. I've looked through my inventory carefully multiple times and its definitly not there. I even stored my other barbarian statue just to find it for sure, and sure enough I still only have one...BOOOOOURNS!

Replies

  • simp7fan
    4165 posts Member
    I hear it's a unique item. EA is teasing you.
    Here is my signature. Or maybe it's not.
  • My main account got it on first try but it disappeared since i already have it.. my baby account has been trying for days and still havent gotten it.
  • I have same problem...My first barbarian statue dig from excavation (no problem, I found it in inventory) but the second and third statue from excavation was lost. Dear EA repair this *****.
  • I found the statue and placed it in the inventory - Got it back and placed it, didn't had a problem.
    I hope that you'll get it back!
  • This exact problem exists with The Claw Game and the Sir Loves A Lot Bear.
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • Nixlinx
    126 posts Member
    This exact problem exists with The Claw Game and the Sir Loves A Lot Bear.

    They're both unique items, so you won't recieve them if you already have them. Happened to me a lot already. It seems it's meant to be that way. Sad thing is the Statue even gives Bonus-%, so it would be nice to be able to get more ....
  • Has happened to me twice :/
  • johncolombo
    11124 posts Senior Moderator
    Has happened to me twice :/

    giphy.gif
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
  • I saved donuts for days to afford the medieval mystery box and received the barbarian statue. Now it's unique and free. :neutral: Oh well
  • simp7fan
    4165 posts Member
    Rexplosive wrote: »
    I saved donuts for days to afford the medieval mystery box and received the barbarian statue. Now it's unique and free. :neutral: Oh well
    Good point. Thankfully I had a hand in choosing, but everyone else wastes donuts according to EA's rules. Then those who don't bother get a free chance.
    Here is my signature. Or maybe it's not.
  • I can't remember how I got it, but I've had it for ages and I wouldn't have paid donuts for it back then, so it must have been free at some point in the past.
  • 4kidsandacatdog
    3063 posts Member
    edited July 2017
    zlevell786 wrote: »
    I can't remember how I got it, but I've had it for ages and I wouldn't have paid donuts for it back then, so it must have been free at some point in the past.

    I think the only time it was free in the past was the original event, CoCl. That's when I got him.

    Edited to add the "l".
    The censorship on this site...that's not even spelled well enough to BE a dirty word! :D
  • zlevell786 wrote: »
    I can't remember how I got it, but I've had it for ages and I wouldn't have paid donuts for it back then, so it must have been free at some point in the past.

    I think the only time it was free in the past was the original event, CoCl. That's when I got him.

    Edited to add the "l".
    The censorship on this site...that's not even spelled well enough to BE a dirty word! :D

    Well for the record, you can use the following list of words to avoid for future reference..

    ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****...
    And never EVER use ****, **** or **** ;)
    You just had to look didn't ya!...
  • I won mine today but already had it. Absent from my inventory as well.
  • HqnTrCe.png

    It happened to me today too. I opened a case with EA. I'll let you guys know what happens.
  • Yep happened to me to
  • zlevell786 wrote: »
    I can't remember how I got it, but I've had it for ages and I wouldn't have paid donuts for it back then, so it must have been free at some point in the past.

    I think the only time it was free in the past was the original event, CoCl. That's when I got him.

    Edited to add the "l".
    The censorship on this site...that's not even spelled well enough to BE a dirty word! :D

    Well for the record, you can use the following list of words to avoid for future reference..

    ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****, ****...
    And never EVER use ****, **** or **** ;)

    Oh come on! Those are my favorites!
  • I got mine today. Since I didn't have one, it asked if I wanted to place it which I did. I got 2 per cent added to my multiplier.
  • Me too, i don't even remember if I had it and where I put it.
  • Had I seen this thread, or had EA had the courtesy to have told me this was a known issue and/or that this was a unique item and only ONE could be issued... we wouldn't have wasted each other's time on TWO support calls over what I consider a serious oversight on their part which they should have rectified or compensated for. Okay... if I can't have two, then give something with a 2% bonus that I CAN have, but don't cheat people because that makes EA look bad. We won this prize fair and square yet they are careful to criticize us for cheating, even those who don't. Now the shoe is on the other foot and the cheating isn't on our parts, and believe me, I've seen serious cheating by friends I refuse to tattle on. Yes, I know how they do it but I won't because it's a game and it's not fair to my honest friends. I'm playing fairly and for fun.

    What griped most was the second guy saying they'd 'investigate' the matter and get back to me in two days and would send an email. Twice, no email, nothing, and no prize. Then he had the nerve to add... if they investigated and discovered fraud on MY part, there would be penalties which they refused to disclose. I pointed out I'm a bit old to be thrown over their knees and paddled so what did they propose IF they found fraud by someone. <crickets> So delete the account over a stupid statue and loose business? I said fine, investigate all you please while I wait yet again for resolution, it's in your log file there, I saw the popup, the prize vanished, and I'm not crazy. Consider this EA, how would I even have known about this as a prize from the dig if I hadn't gotten one? I'd have taken a screencap had I known it was of any real value, and I only wanted it for that reason. It's not the most adorable statue or a coveted decoration. It's about the VALUE of the prize that was lost. Make it up to us... we deserve better.
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