Great... Guess to be on the safe side I won't log in until later tonight so they can hopefully fix this. Good luck getting a resolution and thanks for the heads up.
Just wanted everyone to be aware of a pretty big issue. I got a second update this afternoon, which upon it's completion deleted the Sushi place and Springfield Falls. Of course, I still got charged my 90 donuts. I'm trying to call EA now (been on hold for almost 15 minutes) and will give everyone an update as soon as I get one. There are at least 2 others who have experienced this as well from this forum.
Just to clarify this issue for others...
Did you send Lisa/Homer to dine there?
Did you synch before leaving the game (clicking the Bart/Milhouse icon for those who don't know what that is)?
If anybody else has experienced this issue, please answer if you have done the above two things before it vanished.
Just wanted everyone to be aware of a pretty big issue. I got a second update this afternoon, which upon it's completion deleted the Sushi place and Springfield Falls. Of course, I still got charged my 90 donuts. I'm trying to call EA now (been on hold for almost 15 minutes) and will give everyone an update as soon as I get one. There are at least 2 others who have experienced this as well from this forum.
Just to clarify this issue for others...
Did you send Lisa/Homer to dine there?
Did you synch before leaving the game (clicking the Bart/Milhouse icon for those who don't know what that is)?
If anybody else has experienced this issue, please answer if you have done the above two things before it vanished.
Just Lisa.
Yes
I got a second update on top of my first which deleted the 2 items. I was scared silly that Lisa was deleted as well but found her on the bottom of the town.
Just wanted everyone to be aware of a pretty big issue. I got a second update this afternoon, which upon it's completion deleted the Sushi place and Springfield Falls. Of course, I still got charged my 90 donuts. I'm trying to call EA now (been on hold for almost 15 minutes) and will give everyone an update as soon as I get one. There are at least 2 others who have experienced this as well from this forum.
Just to clarify this issue for others...
Did you send Lisa/Homer to dine there?
Did you synch before leaving the game (clicking the Bart/Milhouse icon for those who don't know what that is)?
If anybody else has experienced this issue, please answer if you have done the above two things before it vanished.
Just Lisa.
Yes
I got a second update on top of my first which deleted the 2 items. I was scared silly that Lisa was deleted as well but found her on the bottom of the town.
Crud.
I was hoping it was one of the above because then we can tell everybody to make sure they synch.
It sounds like for some reason the changes aren't being updated to the server.
I got a task for Lisa to do something at the Quickie mart and I got the sushi place this morning and it updated An hour ago. Sushi place is go and the task is now gone. 90 doughnuts still charged against me. FML
Afraid I had the glitch since I had sent Lisa and Homer to Swanky Fish and got Springfield Falls. Luckily Swanky Fish and Springfield Falls hadn't disappeared. Sorry to those who got the glitch. Hopefully your donuts will be refunded or the glitch is fixed.
I'm on Android and when I got the update I bought the Swanky Fish and built it. I then got the quest for Lisa to go to the Kwik-E-Mart along with the Homer/Lisa 5-hr quest. I sent Lisa to the Kwik-E-Mart and sent everyone else on a 1-hr task (I like to keep everyone synchronized as much as possible). I went back to the game two hours later and noticed my quests were gone and didn't get credit for Lisa doing the Kwik-E-Mart quest as the first part.
I do not have the Swanky Fish in my inventory nor can I purchase it again. My donut count is short by 90 as well. I have deleted the game and reinstalled from the Play store and redownloaded the updates to no avail.
EDIT: I did go to the 'Other Springfield' to do my daily collection on three buildings before I exited the game (and after building the Swanky Fish) so mine *should* have synced.
I'm playing in the uk and just built the swanky fish and I've got the waterfall.
Lisa has done her kwik e mart task but I haven't sent Lisa or homer to eat at the swanky fish yet.
I've so far had no issues with losing anything and I've been to "other Springfield" as we'll.
Update: After almost on hour on hold, I spoke to someone that pretty much said the items are lost now and forever. That I needed to contact Apple for a refund. Crap! My OCD won't be able to handle not collecting them all! Darn you, Pokemon, for ruining my life!!!!!
BWAHAHAHAHAHAHAHAAHAH YES!!!!!!!!!!!!!!!!!!!!!!!!!!! I fixed it.
For everyone that is having this issue, uninstall and reinstall the app. If that doesn't fix it, uninstall it and reinstall it a second time. 2 times the charm for me!!!! After the second installation they came back!!!!!!
BWAHAHAHAHAHAHAHAAHAH YES!!!!!!!!!!!!!!!!!!!!!!!!!!! I fixed it.
For everyone that is having this issue, uninstall and reinstall the app. If that doesn't fix it, uninstall it and reinstall it a second time. 2 times the charm for me!!!! After the second installation they came back!!!!!!
Replies
Just to clarify this issue for others...
Did you send Lisa/Homer to dine there?
Did you synch before leaving the game (clicking the Bart/Milhouse icon for those who don't know what that is)?
If anybody else has experienced this issue, please answer if you have done the above two things before it vanished.
Yes
I got a second update on top of my first which deleted the 2 items. I was scared silly that Lisa was deleted as well but found her on the bottom of the town.
Crud.
I was hoping it was one of the above because then we can tell everybody to make sure they synch.
It sounds like for some reason the changes aren't being updated to the server.
Have you heard anything back about it?
I do not have the Swanky Fish in my inventory nor can I purchase it again. My donut count is short by 90 as well. I have deleted the game and reinstalled from the Play store and redownloaded the updates to no avail.
EDIT: I did go to the 'Other Springfield' to do my daily collection on three buildings before I exited the game (and after building the Swanky Fish) so mine *should* have synced.
Homer initiates it after youve sent lisa to Kwik E Mart
Lisa has done her kwik e mart task but I haven't sent Lisa or homer to eat at the swanky fish yet.
I've so far had no issues with losing anything and I've been to "other Springfield" as we'll.
Same. Completed the tasks, but no falls in my inventory.
For everyone that is having this issue, uninstall and reinstall the app. If that doesn't fix it, uninstall it and reinstall it a second time. 2 times the charm for me!!!! After the second installation they came back!!!!!!
YAY!
I've been scared to go into my town.
I'm glad you were able to resolve this issue.