ok so i have reinstalled the game 3 times now, and now it is showing me this message; "your other device didn't save your Springfield. Please sign into that device before playing." but i don't have another device i play the game on! its just my iPhone that i play on..
That just happned to me this morning as well. I was lvl 27 with about 600k and 9 donuts plus I've probably spent 30 on this game. Tried the delete reinstall trick. Just puts me back at lvl 7. ****?
Update: tried to delete and reinstall no change. I then grabbed the wife's iPad that has never has TSTO on it. Downloaded it logged in and bam! Still level 8 **** EA! I wasted a lot of time on a free game. One that I actually paid money into. Any ideas on how to fix this would be great. And yes I still have all my old friends as well
Same. No luck reinstalling. Still have my friends though. I have devoted a year to this game. EA, do you realize if you don't fix this, you've lost a customer for life!
Couple of times its happened today but this time i get past tap to continue log in screen then comes up cannot connect to server, not happened for a long time. Anyone else having this issue?
Also how are you trying to connect?
Since I'm on my iPhone during lunch break, I won't even try to connect to my town. It doesn't like going over the phone and prefers WIFI so I know to not even try.
I can't connect to my town from my iPhone 5 if I'm using the phone service. It only allows me to connect via WIFI. I think the signal strength isn't strong enough or something....I don't pretend to be an expert on these things. Just posting my personal findings with my devices/town.
When my game was reset to zero, I deleted the cache for TsTo, not data though! Then uninstalled and reinstalled, restored me straight away and gave me the top prize on my next scratchr! :P
should add I'm on android so unsure if that will work for you.
I can't connect to my town from my iPhone 5 if I'm using the phone service. It only allows me to connect via WIFI. I think the signal strength isn't strong enough or something....I don't pretend to be an expert on these things. Just posting my personal findings with my devices/town.
Yeah seen your post, usually if facebook, or safari sticks i reboot my phone and that sorts the problem out, im on the 3G at the moment so ill have to wait till i get home on the wifi to see if it works plus i still have my old 4S i can try log onto.
I can't connect to my town from my iPhone 5 if I'm using the phone service. It only allows me to connect via WIFI. I think the signal strength isn't strong enough or something....I don't pretend to be an expert on these things. Just posting my personal findings with my devices/town.
Yeah seen your post, usually if facebook, or safari sticks i reboot my phone and that sorts the problem out, im on the 3G at the moment so ill have to wait till i get home on the wifi to see if it works plus i still have my old 4S i can try log onto.
Try it with WIFI, I know as my town has grown and evolved that I could no longer see it from a phone connection. Maybe the load strain is too much?
I hope it settles itself out for you especially before Thursday!
Oh there have been posts on here about resetting the phone, I don't think you have to go to that extreme but others have had to.
im also getting this message. i deleted the game and reinstalled it but now i cant connect at all so hopefully that means they are fixing things. If not, this will be my 4th time losing my city and I will not over start from the beginning again.
The good news is you are not alone, since I am experiencing exactly the same thing. However I don't know what's going on. It's happening to both of us means the is a chance that this is a server issue. We should do NOTHING, and just wait a few hours or day. Maybe the server we are connecting to is updating for the upcoming event.
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Strangely though, all of my friends are still there.
Like burns manor, surely a level 7 can't have that
Yes everything is gone! It's like being at lvl 8
Also how are you trying to connect?
Since I'm on my iPhone during lunch break, I won't even try to connect to my town. It doesn't like going over the phone and prefers WIFI so I know to not even try.
Did you see my above post?
I can't connect to my town from my iPhone 5 if I'm using the phone service. It only allows me to connect via WIFI. I think the signal strength isn't strong enough or something....I don't pretend to be an expert on these things. Just posting my personal findings with my devices/town.
should add I'm on android so unsure if that will work for you.
Yeah seen your post, usually if facebook, or safari sticks i reboot my phone and that sorts the problem out, im on the 3G at the moment so ill have to wait till i get home on the wifi to see if it works plus i still have my old 4S i can try log onto.
Try it with WIFI, I know as my town has grown and evolved that I could no longer see it from a phone connection. Maybe the load strain is too much?
I hope it settles itself out for you especially before Thursday!
Oh there have been posts on here about resetting the phone, I don't think you have to go to that extreme but others have had to.