Your town reverts to a previous state (Sev 1)

gogators01uf

1) iPhone 5
2) iOS 6.1.3
3) 10th April, 0.30am, BST (British Summer Time), UK
4) 13
5) 1
6) No
6) Just collecting money, hadn't built anything new or made people do any activities.

deuel10080

1) iPad 2
2) 6.1.2
3) 9th April 7:46 PM, EST, United States
4) 27
5) 1
6) No
7) Assigning 24-hour tasks

Splakaveli01

1) iPhone 5
2) iOS 6.1.3
3) 6:05pm 4/9/13 Central
4) 27 ($700K + 9 dounuts)
5) 8
6)No
7) Got notification that task was completed logged in and BAM! I was F'd.


Please Fix!!! Been Playiing since day 1!!!

mikeylsalter

1) iPhone 4s/ipad 3
2) IOS 6.1.3
3) 5pm (aprox) 9th April BST UK
4) 27
5) 9
6) iPhone and ipad as above
7) built the falls and set 4 hour tasks

tha_beav

1) iPhone 4
2) iOS 6.1.3
3) 10:30 am 04/09/13
4) level 27
5) level 1
6) always on same device
7) collecting money assigning jobs

NeoSEC28

1) iPhone 5 & iPad
2) iOS version iOS 6.1.3
3) 09th April 2013 1800hrs GMT UK
4) Level 27
5) Level 8
6) Yes
6) collecting cash from houses

I have lost EVERY Prem & Limited item the game had to offer, 6.5Million, and over 600donuts!! Had nearly all land!!
You name the item released an i had it!! I want it all back after nearly spending £2,000 pounds on this game in about a year!!

six156

1) iPhone 3GS
2) iOS 6.1.3
3) 9th April 2013 - unsure exactly when.
4) Unsure of exact level I was on
5) Back to level 1
6) No, but after uninstalling and reinstalling it says I have.
6) Just assigning tasks to the citizens of Springfield.

GabrielSeger

I may already post this in another thread but i forgot which thread so i'm gonna post this again.
1. iPad 2
2. iOS 6.1.1
3. April 9 2013, 7AM
4. 27
5. 3
6. Nope
7. Sleeping

mbrown9nu

1) Device type (Nexus tablet, iPad, iPhone(version))
Ipad 3, 6.1

2) OS version (iOS 6.1.3, Android Jelly bean x.x.x)
ios 6.1

3) time stamp of event (date, time, time zone, country)
4/9/2013 - 7:00PM CDT - USA

4) game level before
27 with most premium items, limited edition characters and items, donuts, etc.

5) game level after
1 - green grass.

6) have you logged in with multiple devices prior to this bug occuring?
Yes, iphone, but not in months. Primary device was ipad.

6) Brief summary of what you were doing the last time you were logged in prior to this bug
setup 12 hour jobs and exited last night. entered today and everything is wiped out.

imtherage

1. iPad
2. iOS
3. april 9 2013 around noon EST
4. 27
5. 1
6. Yes, but not in months
7. Collecting money

Swissy00

1). IPad 3
2). iOS 6.1.3
3). 09 Apr 2013 12:00 - 13:00 EST
4). Level 27 about to build swanky fish.....too many items to list
5). Level 4
6). Only on this device
7). 24 hrs taskings except for Lisa doing a 12 hr tasking

sandakota

1) IPhone 5
2) iOS 6.1.3
3) 04/09/2013 9:00
4) 27
5) 1 - green grass
6) built swanky fish

red_dog_bone

1) Ipad2
2) Ios 6.1.2
3)04/09/2013 10:00 am EST
4) was lvl 27
5) game level after lvl 12
6) no other device just play on IPad
6) sent homer and Lisa to the sushi shop, went to bed . next morning town was back to lvl 12
lost all the free items from the race care thru the Burns batman skin. and a lot of premium items
and characters.

sherryt07

lightupbob wrote:

If you were me, with my lvl27 town with lots of items...and I only play on 1 device(ipad3) would you go ahead and play or wait for this reset of death to be figured out?

I've been playing all day. Some people say don't log out.

braintaco

1) Iphone 4
2) iOS 6.1.2
3) USA , Pacific time, happened today - 4-9-13
4) 27
5) 1
6) yes
6) i had build some houses but i was just collecting money and I HAD READ THE ANNOUNCEMENT of the download coming Thurs

XBL-Heretic

I voted no. I've logged in/out numerous times over past couple days with no reset (knock on wood .

But see my new thread regarding unsorted friends list and a duplicate friend. May be symptoms of the same problem.

lissarv68

XBL-Heretic wrote:

I voted no. I've logged in/out numerous times over past couple days with no reset (knock on wood .

But see my new thread regarding unsorted friends list and a duplicate friend. May be symptoms of the same problem.

It is and I merged into Peter's existing thread about the same issue so you can see you are not alone in this one.

jbrown9095

1) iPhone 4S
2) iOS 6.1.3
3) April 9, 2013 unsure exact time but around 10 a.m. Mountain
4) 27
5) 7
6) have not logged on anything else in months
7) I was setting up tasks last night before midnight and when I went on today to check it messed up.

lissarv68

apedini wrote:

So log in today to collect from my jobs I had been doing when it tells me that "There is a level 9 Springfield on this device". That was from a game I had started before the one I am currently playing. It,s asking me if I want to save it.
Underneath, it reads "Is this your Springfield?" No its not!! Where is my level 27 Springfield. I have over 2.5 million and 250 donuts and every premium ever made. How do I get my town back?

We have no idea, the person who is conducting these polls has been in contact with them and is trying to get as much information as possible together to present it.

So keep posting your details.

Hopefully this all gets resolved soon.

lissarv68

You guys......this is at the EA Help Center.

Go fill it out if your town has been reset.

http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-Request-Level-27-reached-Springfield-reset/m-p/998368#U998368

Aldtai

Just checked. My Springfield is still in perfect working order (all premiums).

I hope you all get back to where you were and quickly. Such a horrible time for this to happen. Good luck to all.