1) Ipod Touch 5th Gen.
2) Ios 6.0
3) 9/4/2013 7:15 pm GMT +1 (Amsterdam)
4) was level 27
5) now level 1 :evil:
6) no other device
7) just collected some money. I had already built Springfield Falls.
I feel so bad for all of you affected, I'm terrified to log in just in case my town is gone! Staying away until this is resolved! Good luck in getting your towns back :-(
1. Iphone5
2. iOS 6.1.3
3. Toronto Canada time zone 4:30pm
4. Level27
5. Level1
6. Yes multiple devices but not recently
7. 3g network
8. Bought swanky fish built and completed Lisa 60 minute mission. Pretty sure Lisa and homer were both at swanky fish.
When I tried to log in I got the quote;There is a level 1 Springfield on this device is it your Springfield. I closed app deleted,re installed, logged out, deleted turned phone off, on re installed again and still level 1 is this your Springfield. I closed and am waiting I do not even want to see the intro again. I am hoping that after reading the threads I might end up being ok since I have not really started it again. What worries me is that my frien can no longer see my town in his game. any suggestions ?
I am able to still play the game... I just cannot visit my friends because the lists is messed up and i crash trying to enter their towns..
But I know that some people are getting reset to level 1 i kept scrolling through my FList and seen two profiles of a town one at level 1 and there original at level 27 so I am thinking this is just a glitch that is temporary and your towns are not gone forever... Atleast this gives you hope...your towns still out there...
1) Device type: iPhone 4
2) OS version : iOS 6.1.3
3) time stamp of event (9th April, 1am GMT worked, 11 GMT all gone, gMT +1, Germany)
4) game level before : 27
5) game level after : 8
6) have you logged in with multiple devices prior to this bug occuring? : No
6) Completed Sushi Quest Part 2. Falls placed.
I feel so bad for all of you affected, I'm terrified to log in just in case my town is gone! Staying away until this is resolved! Good luck in getting your towns back :-(
Me too, at this point I don't even care if I miss Whacking Day. I'm not willing to risk losing all that time, effort, and money I've put into this game.
The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
1) IPad 2
2) iOS 6.1.3
3) 9/4/2013 1900 British Summer Time UK
4) 27
5) 16
6) no only one device
6) Placed waterfall,didn't buy Swanky Fish, set all characters to 4 hr tasks
1) Android Tablet Acer A510 Android 4.1.2
2) Android Jelly bean 4.1.2
3) 09.04.2013 last Login success 20:00Uhr , loggin Problems on 24:00, can´t Login everything is lost / Germany GMT+2
4) Level 27
5) No, i installed the game on my SGS2 ,but i played only on the Acer Tablet
6) Last Action was on to build swanky fish and let all characters 12h missions. and collecting ep and Money. A few hours before i bought 300 Donuts .
My Game Starts at lvl 0
All my premium items and buildings / characters and Donuts are lost. I have invested ca. 300 at this game and all is lost !?!!!
Please Help. If is not possible to get the old Game back, so i expect that i get the Donuts and items back for new start for this game !
I will not delete the Game from the Tablet
1) iPhone 4
2) ios 6.1.2
3) 9th April 2013 approx 9.00 pm GMT, UK
4) Level 27
5) Level 6
6) No
7) Wi-Fi, 16mb broadband
8) No
9) Collecting money, I'd sent most of my characters on 8 hr tasks. There may have been one or two who were already on tasks.
Very very frustrating but my town still appears ok to others, just can't get at it!
1 iPodtouch 4th gen
2 ios 6.1.3
3 09/04/2013 GMT UK
4 27
5 7
6 no
7 just logged in next day to collect money
I'm still getting push notifications for friends requests and finished jobs for buildings that aren't there ( also the friend requests are not there ) :shock:
I've also randomly got 81 doughnuts ( i've never actually bought any and currently should have none )
I feel so bad for all of you affected, I'm terrified to log in just in case my town is gone! Staying away until this is resolved! Good luck in getting your towns back :-(
Me too, at this point I don't even care if I miss Whacking Day. I'm not willing to risk losing all that time, effort, and money I've put into this game.
The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
We should probably keep in mind that the amount of people saying 'no' is probably quite under-represented, though. The people who are temporarily losing their towns will be coming here for a solution, and voting, while people who don't have an issue won't come here and vote. So it'll only be forum regulars that will be voting no, basically.
I feel so bad for all of you affected, I'm terrified to log in just in case my town is gone! Staying away until this is resolved! Good luck in getting your towns back :-(
Me too, at this point I don't even care if I miss Whacking Day. I'm not willing to risk losing all that time, effort, and money I've put into this game.
The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
We should probably keep in mind that the amount of people saying 'no' is probably quite under-represented, though. The people who are temporarily losing their towns will be coming here for a solution, and voting, while people who don't have an issue won't come here and vote. So it'll only be forum regulars that will be voting no, basically.
Good point.
There are also probably a large number who aren't voting no out of fear of jinxing themselves.
I feel so bad for all of you affected, I'm terrified to log in just in case my town is gone! Staying away until this is resolved! Good luck in getting your towns back :-(
Me too, at this point I don't even care if I miss Whacking Day. I'm not willing to risk losing all that time, effort, and money I've put into this game.
The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
We should probably keep in mind that the amount of people saying 'no' is probably quite under-represented, though. The people who are temporarily losing their towns will be coming here for a solution, and voting, while people who don't have an issue won't come here and vote. So it'll only be forum regulars that will be voting no, basically.
Good point.
There are also probably a large number who aren't voting no out of fear of jinxing themselves.
[The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
[The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
[The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
I hope they figure this glitch out quickly. I'm terrified every time I open my game.
Our son hasn't gotten the waterfall. He made the mistake of sending Homer on a 24 hour task while Lisa was in the Kwik-E-mart. He wants me to go into his game using his device and get him the waterfall. I'm scared to do it, what if he loses his town? I'm not sure what to do at this point.
I guess I'll just make it clear to him that he could lose everything and then go from there.
[The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
I hope they figure this glitch out quickly. I'm terrified every time I open my game.
+ all the people bringing up the issue on the Simpsons facebook page.
Forgot about that. Probably Twitter, too.
At least they're paying attention to this one ASAP. How long were the harpies around before we heard anything official? Weeks? A month? :?
The reset glitch has also been a "known issue" for more than a year, hitting seemingly at random. Depending on what's triggering it this go (i.e. if this rash of resets is really connected to this known issue), they might be able to use the data collected from all of the people who lost their towns in the past in their search for a pattern.
Spent well over 100 dollars and everything is gone.
Also I just remembered the last time they lost our towns we got donuts as compensation but this time we will lose all those items we got from holiday events and limited items. This is bad.
Replies
2) iOS 6.1.3
3) 9th April, ~8pm, GMT, UK)
4) 27
5) 1
6) no
6) Just logging in...
ID: roguepink
2) Ios 6.0
3) 9/4/2013 7:15 pm GMT +1 (Amsterdam)
4) was level 27
5) now level 1 :evil:
6) no other device
7) just collected some money. I had already built Springfield Falls.
2. iOS 6.1.3
3. Toronto Canada time zone 4:30pm
4. Level27
5. Level1
6. Yes multiple devices but not recently
7. 3g network
8. Bought swanky fish built and completed Lisa 60 minute mission. Pretty sure Lisa and homer were both at swanky fish.
When I tried to log in I got the quote;There is a level 1 Springfield on this device is it your Springfield. I closed app deleted,re installed, logged out, deleted turned phone off, on re installed again and still level 1 is this your Springfield. I closed and am waiting I do not even want to see the intro again. I am hoping that after reading the threads I might end up being ok since I have not really started it again. What worries me is that my frien can no longer see my town in his game.
any suggestions ?
I have two of those on my friends list now.
2) OS version : iOS 6.1.3
3) time stamp of event (9th April, 1am GMT worked, 11 GMT all gone, gMT +1, Germany)
4) game level before : 27
5) game level after : 8
6) have you logged in with multiple devices prior to this bug occuring? : No
6) Completed Sushi Quest Part 2. Falls placed.
Me too, at this point I don't even care if I miss Whacking Day. I'm not willing to risk losing all that time, effort, and money I've put into this game.
The poll is up to 65 people who have lost their towns. Think, that is just a tiny percentage because most players do not post here. I just can't imagine how large the number actually is!
I'm worried/scared for those who have seen the opening video. In the past, that usually means the town is truly gone/reset and there is no getting it back. Let's hope that isn't true this time.
2) iOS 6.1.3
3) 9/4/2013 1900 British Summer Time UK
4) 27
5) 16
6) no only one device
6) Placed waterfall,didn't buy Swanky Fish, set all characters to 4 hr tasks
2) Android Jelly bean 4.1.2
3) 09.04.2013 last Login success 20:00Uhr , loggin Problems on 24:00, can´t Login everything is lost / Germany GMT+2
4) Level 27
5) No, i installed the game on my SGS2 ,but i played only on the Acer Tablet
6) Last Action was on to build swanky fish and let all characters 12h missions. and collecting ep and Money. A few hours before i bought 300 Donuts .
My Game Starts at lvl 0
All my premium items and buildings / characters and Donuts are lost. I have invested ca. 300 at this game and all is lost !?!!!
Please Help. If is not possible to get the old Game back, so i expect that i get the Donuts and items back for new start for this game !
I will not delete the Game from the Tablet
2) ios 6.1.2
3) 9th April 2013 approx 9.00 pm GMT, UK
4) Level 27
5) Level 6
6) No
7) Wi-Fi, 16mb broadband
8) No
9) Collecting money, I'd sent most of my characters on 8 hr tasks. There may have been one or two who were already on tasks.
Very very frustrating but my town still appears ok to others, just can't get at it!
2 ios 6.1.3
3 09/04/2013 GMT UK
4 27
5 7
6 no
7 just logged in next day to collect money
I'm still getting push notifications for friends requests and finished jobs for buildings that aren't there ( also the friend requests are not there ) :shock:
I've also randomly got 81 doughnuts ( i've never actually bought any and currently should have none )
We should probably keep in mind that the amount of people saying 'no' is probably quite under-represented, though. The people who are temporarily losing their towns will be coming here for a solution, and voting, while people who don't have an issue won't come here and vote. So it'll only be forum regulars that will be voting no, basically.
Good point.
There are also probably a large number who aren't voting no out of fear of jinxing themselves.
Worse, there are another 149 on the EA Answers thread about this (http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-Request-Level-27-reached-Springfield-reset/m-p/998368#U998368). There's bound to be some overlap, but there also have to be people who aren't reporting at all.
I hope they figure this glitch out quickly. I'm terrified every time I open my game.
2) IOS 6.1.1
3) 11am (aprox) 10th April BST UK
4) 27
5) 4
6) iPhone and ipad as above
7) 24hour taska
+ all the people bringing up the issue on the Simpsons facebook page.
Our son hasn't gotten the waterfall. He made the mistake of sending Homer on a 24 hour task while Lisa was in the Kwik-E-mart. He wants me to go into his game using his device and get him the waterfall. I'm scared to do it, what if he loses his town? I'm not sure what to do at this point.
I guess I'll just make it clear to him that he could lose everything and then go from there.
At least they're paying attention to this one ASAP. How long were the harpies around before we heard anything official? Weeks? A month? :?
The reset glitch has also been a "known issue" for more than a year, hitting seemingly at random. Depending on what's triggering it this go (i.e. if this rash of resets is really connected to this known issue), they might be able to use the data collected from all of the people who lost their towns in the past in their search for a pattern.
Ios 6.1
April 9 8:00pm PST
Level 27
Level 1
Spent well over 100 dollars and everything is gone.
Also I just remembered the last time they lost our towns we got donuts as compensation but this time we will lose all those items we got from holiday events and limited items. This is bad.