I thought I had successfully avoided this glitch, but I was hit with it this morning. Origin ID: ferebend
1) iPad 2
2) iOS 6.1.3
3) Approx. 11:45 EST
4) 27
5) 1
6) No
7) Wi-fi
8) Friend list disorder, no other issues
9) I had logged in about 20 minutes prior to collect from the nighttime tasks. That finished as normal and I then assigned everyone a 1 hour task with no problems. No new buildings or land expansions in the past two days.
1) iPad mini
2) iOS 6.1.2
3) 9th April 2013 - unsure exactly when.
4) Level 27 Unsure of exact level I was on
5) Back to level 6
6) No, but after uninstalling and reinstalling it says I have.
7) WiFi , Internet bandwidth.
Update: it's back, I force closed the app, then opened it back up, and after getting through to the "playing anonymously" start screen, logged in to my origin account and it was normal.
1) ipad
2) iOS 6.1.3
3) 4/10/13 11:50am CST, US
4) level 27, about 5,000 XP away from the donut bonus
5) level 2, at least that what was "on my device"
6) Yes, I actually have 2 iPhones that I rarely log into, and both are showing the same bug now.
7) no other issues, I had built the falls, but to the best of my knowledge they were still there
9) just collecting money from buildings, w about 6 hrs to go on all 24hr tasks, got a message saying one was completed and tried to log in.
1) iPad 1 (5.1.1) and iPhone 5 (6.1.3)
2)5.1.1 and 6.1.3
3)4/9/13 10:00am cdt
4)was level 27 w/90,000 xp
5)now level 1
6) iPhone and iPad
7)setup several 12 hour and 8 hour jobs the night before
Originally set back to level 20 then 15. I attempted to remove and reinstall app on iPad and iPhone 3 times. The last attempt started back at level 1 on both devices.
I have been playing for about 8 months and lost a lot of premium items from holidays and characters/items from mystery boxes.
1. iPad 1
2.ios 5.1.1
3. Noon eastern time on Tuesday,united states
4.level 27 maxed out
5. Says level 1 exists
6.no
7. Wifi
8. No
9. Homer and Lisa were on sushi bar task.
My wife also lost hers........
1. iPhone 4s
2. iOS 6.1.3
3. Around noon eastern time on Tuesday ,united states.
4. 27 maxed out
5. Says level 2 exists
6. No
7.wifi
8. No
9. 24 hour tasks,along with sushi bar homer and Lisa task.
This issue just happened to me but is now fixed.
I opened the game and it said "there is a level 1 Springfield on this device..." and so on. Oh noo!
I canceled that, closed the app and then shut it down completely - double click home button, click the little red button.
Then I started the app again and I got the the screen that says " Tap to continue, welcome back" and now I have my level 27 town back again.
This happened immediately after I visited some friends towns for the first time in about 3 days. Also I had just deleted a friend who hadn't logged in for more than a month. My friend list is all scrambled (not alphabetical), I worried that might mean trouble and apparently it did. I won't be visiting any more friends until this issue is fixed.
This issue just happened to me but is now fixed.
I opened the game and it said "there is a level 1 Springfield on this device..." and so on. Oh noo!
I canceled that, closed the app and then shut it down completely - double click home button, click the little red button.
Then I started the app again and I got the the screen that says " Tap to continue, welcome back" and now I have my level 27 town back again.
This happened immediately after I visited some friends towns for the first time in about 3 days. Also I had just deleted a friend who hadn't logged in for more than a month. My friend list is all scrambled (not alphabetical), I worried that might mean trouble and apparently it did. I won't be visiting any more friends until this issue is fixed.
This issue just happened to me but is now fixed.
I opened the game and it said "there is a level 1 Springfield on this device..." and so on. Oh noo!
I canceled that, closed the app and then shut it down completely - double click home button, click the little red button.
Then I started the app again and I got the the screen that says " Tap to continue, welcome back" and now I have my level 27 town back again.
This happened immediately after I visited some friends towns for the first time in about 3 days. Also I had just deleted a friend who hadn't logged in for more than a month. My friend list is all scrambled (not alphabetical), I worried that might mean trouble and apparently it did. I won't be visiting any more friends until this issue is fixed.
What little red button?
When you double click the home button on an iDevice, a list of recent open apps shows up along the bottom task bar. A minus appears in a red circle. Clicking on that will close the app. I do this about once a day because sometimes those apps do not close completely and can be a drain on resources.
When you double click the home button on the iPad you get a list of all open apps at the bottom of the screen. Hold down one of them and it starts to shake and there's a little red button with line through it. Tap that and the app closes down completely.
I find that doing this regularly can help with crashes and login problems.
1) iPad 3, iPhone 5
2) iOS- latest updates
3) Approx. 21.00 GMT
4) 27 purchased sushi resturant, got s/field falls
5) 4 I think
6) No
7) Wi-fi
I've pretty much purchased everything bar
Fruit fly Burns, spent a lot more time and
Money than I should on this game, I hope
It can be restored otherwise I'm deleting
This F£&king game forever!!!
1) iPhone 4S
2) iOS 6.1.3
3) yesterday (9th) approximately 7pm uk time
4) level 25
5) level 2 after cut scene
6) yes but not since Sunday
7) built falls and sent a couple of people on 12 hr tasks.
1)IPhone 4(
2) iOS 6.1.3
3) monday april 8/2013 about 8pm
4) 27+
5) started from the begining
6) only once to try to fix the harp glitch
7) wifi, also backhaul 3g. but was on wifi last time
9) built the swanky fish and then the waterfalls and after that it was out. but i still got notifications that homer and lisa were done doing there 5 hour visit to swanky fish.
Jaycoops1972
iPhone 5
Ios6.1.3
9th April 6pm British summer time UK
Level 27
Level 1
No multiple devices
3G
No other issues
Just collecting money from buildings
Replies
1) iPad 2
2) iOS 6.1.3
3) Approx. 11:45 EST
4) 27
5) 1
6) No
7) Wi-fi
8) Friend list disorder, no other issues
9) I had logged in about 20 minutes prior to collect from the nighttime tasks. That finished as normal and I then assigned everyone a 1 hour task with no problems. No new buildings or land expansions in the past two days.
1) iPad mini
2) iOS 6.1.2
3) 9th April 2013 - unsure exactly when.
4) Level 27 Unsure of exact level I was on
5) Back to level 6
6) No, but after uninstalling and reinstalling it says I have.
7) WiFi , Internet bandwidth.
2) OS 6.1.3
3) 4-9-13 morning
4) 27+
5) 7
6) No
6) Assigned Homer & Lisa to eat sushi, 12 hour tasks for everyone else
Natesummers2
EA Support twitter account - if anybody is interested.
1) ipad
2) iOS 6.1.3
3) 4/10/13 11:50am CST, US
4) level 27, about 5,000 XP away from the donut bonus
5) level 2, at least that what was "on my device"
6) Yes, I actually have 2 iPhones that I rarely log into, and both are showing the same bug now.
7) no other issues, I had built the falls, but to the best of my knowledge they were still there
9) just collecting money from buildings, w about 6 hrs to go on all 24hr tasks, got a message saying one was completed and tried to log in.
2)5.1.1 and 6.1.3
3)4/9/13 10:00am cdt
4)was level 27 w/90,000 xp
5)now level 1
6) iPhone and iPad
7)setup several 12 hour and 8 hour jobs the night before
Originally set back to level 20 then 15. I attempted to remove and reinstall app on iPad and iPhone 3 times. The last attempt started back at level 1 on both devices.
I have been playing for about 8 months and lost a lot of premium items from holidays and characters/items from mystery boxes.
2.ios 5.1.1
3. Noon eastern time on Tuesday,united states
4.level 27 maxed out
5. Says level 1 exists
6.no
7. Wifi
8. No
9. Homer and Lisa were on sushi bar task.
My wife also lost hers........
1. iPhone 4s
2. iOS 6.1.3
3. Around noon eastern time on Tuesday ,united states.
4. 27 maxed out
5. Says level 2 exists
6. No
7.wifi
8. No
9. 24 hour tasks,along with sushi bar homer and Lisa task.
Thank you for all of your help.
2) iOS 6.1.1
3) 10th April, 7:20pm - 7:35pm, Ireland
4) Level 27
5) Level 2
7) Wifi
8) No
9) Homer and Lisa were in the Swanky Fish
I opened the game and it said "there is a level 1 Springfield on this device..." and so on. Oh noo!
I canceled that, closed the app and then shut it down completely - double click home button, click the little red button.
Then I started the app again and I got the the screen that says " Tap to continue, welcome back" and now I have my level 27 town back again.
This happened immediately after I visited some friends towns for the first time in about 3 days. Also I had just deleted a friend who hadn't logged in for more than a month. My friend list is all scrambled (not alphabetical), I worried that might mean trouble and apparently it did. I won't be visiting any more friends until this issue is fixed.
What little red button?
When you double click the home button on an iDevice, a list of recent open apps shows up along the bottom task bar. A minus appears in a red circle. Clicking on that will close the app. I do this about once a day because sometimes those apps do not close completely and can be a drain on resources.
I find that doing this regularly can help with crashes and login problems.
Edit: Lissa beat me to it. :P
1) iPad 3, iPhone 5
2) iOS- latest updates
3) Approx. 21.00 GMT
4) 27 purchased sushi resturant, got s/field falls
5) 4 I think
6) No
7) Wi-fi
I've pretty much purchased everything bar
Fruit fly Burns, spent a lot more time and
Money than I should on this game, I hope
It can be restored otherwise I'm deleting
This F£&king game forever!!!
2) iOS 6.1.3
3) yesterday (9th) approximately 7pm uk time
4) level 25
5) level 2 after cut scene
6) yes but not since Sunday
7) built falls and sent a couple of people on 12 hr tasks.
Thanks!
2) iOS 6.1.3
3) monday april 8/2013 about 8pm
4) 27+
5) started from the begining
6) only once to try to fix the harp glitch
7) wifi, also backhaul 3g. but was on wifi last time
9) built the swanky fish and then the waterfalls and after that it was out. but i still got notifications that homer and lisa were done doing there 5 hour visit to swanky fish.
iPhone 5
Ios6.1.3
9th April 6pm British summer time UK
Level 27
Level 1
No multiple devices
3G
No other issues
Just collecting money from buildings
iPhone 4s and Ipad 3
Ios 6.0
9th April GTM +1 Spain
Level 27
Level 1
multiple devices
3G and wifi
Just collecting money from buildings
paulyann
Ipad2
IOS 6.1.3
4/9/13 9pm GMT
was level 27
now level 1
ipad2 and iPhone 4
wifi
setting 24 hour jobs and collecting money