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Cant connect to the server

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  • Same issue, two days now on Android. Happened on two Android devices while the game was syncing
  • MrMaxiBabe
    6 posts Member
    edited January 2018
    I'm having the same problem. :( Everytime I click the Krusty land bus it displays that server connection problem and closing the game doesn't fix it, rebooting device doesn't fix. The only fix was turning off my phone over night and turned it on in the morning and it worked fine (I didn't want to uninstall and reinstall). Then I clicked the Krusty land bus again (not realising that it was causing the problem - thought it was a one off) and now I'm back in this loop. I'm on an Android phone - OnePlus 5t and located in Australia.
  • MrMaxiBabe wrote: »
    )Then I clicked the Krusty land bus again (not realising that it was causing the problem - thought it was a one off) and now I'm back in this loop.

    I don’t think this problem is caused by the Krustyland bus or Krustyland per se. It’s just that accessing Krustyland triggers an attempt to sync with the EA servers, which is what I would suspect is somehow causing the problem. I imagine that you’d get the same end result with any action that caused an attempt to communicate with EA’s severs (e.g., a visit to one’s neighbors).
  • I finally just got into my Springfield and managed to accept new friends and continue playing after hours of not being able to gain access. I'm using Android.

    Try again now, it may be working.

    On a side note once you're all back in Springfield, does anybody know how i can get extra donuts!? I'm ravenous and feinding for donuts to complete certain quests and I'm a tad behind.

    Cheers!
  • MrMaxiBabe wrote: »
    )Then I clicked the Krusty land bus again (not realising that it was causing the problem - thought it was a one off) and now I'm back in this loop.

    I don’t think this problem is caused by the Krustyland bus or Krustyland per se. It’s just that accessing Krustyland triggers an attempt to sync with the EA servers, which is what I would suspect is somehow causing the problem. I imagine that you’d get the same end result with any action that caused an attempt to communicate with EA’s severs (e.g., a visit to one’s neighbors).

    Ahh that makes sense! Thanks
  • Android

    LG5

    Me too
  • Not just iPads - not connecting on iPhone 8 either
  • It’s been out for a day and a half - not able to connect
  • I haven’t been able to play since Thursday night. It won’t connect to the server. I have the new iOS update on my iPhone. I’m so upset because Thursday i had just bought a 3 day xp collider. EA please help me!!!
  • JoJoEass1 wrote: »
    I have tried uninstalled game and then reinstalling, it only works briefly.

    Me too! It still won’t work. I
    Have a iphone
  • its ridiculous. i cant play, i use android. my wife can, uses apple. im just glad i was finished the political portion of the event.
  • Okay, I have now been down 32hrs. I have tried unloading and reloading, turned iPad on and off, and tried to use iPhone. Still no server service. I have missed this much time which means I probably will not get my last item. NOT HAPPY about this. Someone needs to fix ASAP
  • Jilljitsu
    2 posts Member
    edited January 2018
    Me to. Android. Got in earlier but now its almost 10 pm west coast and I can't log in on my smartphone. But I can log in on a second device, which is my Kindle.
  • I uninstalled and reinstalled which let me connect and play until I tried going to Krustyland. I had lost a whole days progress. Now back to getting a cannot connect to server after the synchronizing word shows on the title screen. Retry does not work to connect. EA needs to get this fixed as it has been effecting people for over 48 hours now. Tempted to just uninstall completely as I am a free to play player and was on lever 37.
  • Me too. iPad with most recent Apple update installed 3 days ago. Has been fine until now...
  • Haven't been able to login. Deleted and reinstalled, and it worked. Once.

    Now all I get is the dreaded Bart reload screen, again!

    I am using a Samsung Galaxy Note 8 that is totally up to date.
  • Me too. Using an iPhone 7 Plus iOS 11.2.1. Worked fine until I was booted out around 10 pm EST on the 13th and now I can’t get past The BART Screen of Death. I have had connectivity issues the last few days but now it won’t connect at all using WiFi or cell service. I held off on the iOS update due to the crazy Apple scandal so I know it’s not due to the update.
    W.G.
  • No server connection, I am using a Samsung Galaxy S8 that is totally up to date. :(
  • Same here. Just keep getting cannot connect to server for days now.
  • Same here on Pixel 2 XL. Lost connection for a couple hours yesterday and been out for a few hours tonight.
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