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Museum missing

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  • Well, as I said, EA has a moderately decent track record for bugs of this sort. But to expect is a general patch/update less than 24 hours after the event lunch is probably unreasonable. These guys don’t work around the clock.

    Yep... and unfortunately we are close to 24 hours. Well in other games, like for example Clash of Clans by Supercell, this kind of problems get an answer and a solution in less than a couple of hours.

  • My reply from tech support was they are working on it (its been over 24 hours) and offered me 20 donuts for my trouble. I don't want to sound ungrateful but 20 donuts does nothing to resolve the situation.
  • vicezilla wrote: »
    My reply from tech support was they are working on it (its been over 24 hours) and offered me 20 donuts for my trouble. I don't want to sound ungrateful but 20 donuts does nothing to resolve the situation.

    Same reply to me but without the 20 donuts :/
    Anyway more than a day without sending people to work and a day lost in the event worth at least 20000 donuts!
  • Can´t find the museum and free land token too, how can I start this without the museum to put in bonus area? hope u can help me, thx.
  • ryan1grif wrote: »
    Mine is like that too. It seems to be a bug with the game mechanics where it looks for land to place the building but when no land is available it crashes the game.

    A quick solution would be for a rep to free up land in our towns while they fix the bug.

    Of course, whether this is the cause of the problem is purely speculative. Just to push back a bit on this idea, I can recall previous instances when I’ve acquired content and was forced to store it for want of available space. But even if it were true, EA is never going to implement your proposed fix.

    Im all for allwoing us to store the museum as a quick fix while we use the land token they gave us. I submitted a bug report asking a rep to just put my skyscrapers in inventory to free up space and see if it solves it
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