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Where do you find this? I tried using LPN's link to the EA help page but the only option I get is Email.
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Howdy, Stranger!
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https://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out
Depending on your location, email may be your only option
https://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out
EDIT: I couldn't find live chat or phone option either.
https://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out&platform=iphone&category=technical-support&issue=game-progress-issues&isChannelSelection=true
At this point I'm hoping they can just put it in my inventory. Worst case scenario, I have over 4600 donuts stockpiled and plenty of money to farm more.