EA Forums - Banner

ETA on glitch fix?

Replies

  • @ruiqneiva106

    @ardenlosha611

    You (both?) still have the "rollback" glitch?

    Have been a bit busy of late but yes, I still have the glitch. Same issue for me in that the rollback was offered way later than it stated so I would have lost a lot, as well they were not offering compensation at the time.
    I have seen the same post saying a fix was available so have been delusionally holding onto that hope.
  • @ruiqneiva106

    @ardenlosha611

    You (both?) still have the "rollback" glitch?

    Have been a bit busy of late but yes, I still have the glitch. Same issue for me in that the rollback was offered way later than it stated so I would have lost a lot, as well they were not offering compensation at the time.
    I have seen the same post saying a fix was available so have been delusionally holding onto that hope.

    Thanks for the info. Crazy busy here too. A friend of mine at work had this "glitch" this time last year, and Ive been following/trying to help here ever since. There is a "fix", however except for a few people (2-3 or less) they flat out refuse to do it, for whatever reason.
    I do not accept unsolicited friend requests! PM me and say hi first.
  • If you manage them to help your friend please let us know what exactly did you have to say, so we can try to replicate it and get our games fixed as well.
  • If you manage them to help your friend please let us know what exactly did you have to say, so we can try to replicate it and get our games fixed as well.

    My co worker had a rollback like almost everyone else. I know of one person who used to come on here who got "the fix" but anyone else who asked was either told no straight out or told that there is no "fix"
    I do not accept unsolicited friend requests! PM me and say hi first.
  • I am at the point where I just wish my character icon worked. It is just so frustrating. Don't even know who to contact anymore.
  • Two people have stated they have the glitch as new cases on EA answers, just posting in this thread to warn everyone.
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/CHARACTER-FINDER-IRS-RAILYARD-HEIGHTS-MINIGAMES-etc-broken/m-p/8957193#M131072
    Information thread about the glitch and what to do about it:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/219503/character-finder-irs-railyard-heights-minigames-etc-broken/p1
    Answers HQ Hero HELP THREADS
  • Looks like the herd immunity is not working. I have gone on a panic buying and finished the current act with donuts.
  • I just passed my two-year anniversary of living with the "glitch" (I got hit in March 2018). I've learned to live with it and enjoy what functionality is left in my game. I would be truly sad if it has once again resurfaced.

    On the other hand, if it has indeed returned, perhaps they would actually fix it this time instead of making everyone choose between a roll-back or template town.
  • Lobes06 wrote: »
    I just passed my two-year anniversary of living with the "glitch" (I got hit in March 2018). I've learned to live with it and enjoy what functionality is left in my game. I would be truly sad if it has once again resurfaced.

    On the other hand, if it has indeed returned, perhaps they would actually fix it this time instead of making everyone choose between a roll-back or template town.

    A proper fix would be wonderful but I gave up on that some time ago, like yourself I too got hit with the glitch in early 2018 and after 3 roll backs with loss of content each time I finally gave up and learned to play around the problems, if they can only fix one thing then the character finder would be my choice.
  • Lobes06
    88 posts Member
    ... if they can only fix one thing then the character finder would be my choice.

    Agree 100%. I would happily continue on with all the other bugs involved with "the glitch", which are substantial, just to get the idle character button working again. Having to scroll through the huge list from the town hall to find people, sometimes when I don't even know their name and have to go by their face, is horrible. I started a second town, just to have the button working again I missed it to much.

  • wadebear
    4139 posts Member
    Whoa! Looks like I missed out on a booger of a glitch while I wasn't playing for those 2 years.
  • KLmaker
    1498 posts Member
    I had it for a short time but it didn't affect me too much so I was able to work around, though it was annoying, feel sorry for those who have it all the time though.
    I wanted to do it yesterday but I will invariably do it tomorrow (ish).
  • I recently tried to rejoin the game after a lengthy absense only to find I had this glitch as well. EA help are worse than useless and while I feel sorry for their support people who are clearly working off of a script that makes them seem condescending and incompetent, they are also clearly not reading my messages.

    It seems like they can't fix my game because the previous save would have been so long ago and I tried playing the game with the glitch but it was borderline unplayable, it was horribly zoomed in and I couldn't zoom out, combine that with the tap radius being miniscule and the top-left portrait not working there was no way I'm enjoying the game like that.

    I've started completely fresh with a new EA account - I wonder if they can transfer my purchases over to the new account...
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.