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Did Not Receive Purchased Donuts

EA,

Good morning.
On August 1st I twice purchased donuts through the "Stale Donuts," promotion.
I was charged twice, but only one of the donut orders has registered in my game.

I can provide receipts from PayPal and Apple if you need them.
Thank you,

Glenn

Replies

  • EA,

    Good morning.
    On August 1st I twice purchased donuts through the "Stale Donuts," promotion.
    I was charged twice, but only one of the donut orders has registered in my game.

    I can provide receipts from PayPal and Apple if you need them.
    Thank you,

    Glenn

    This is a users’ forum, so we can’t really help you directly. But we can offer advice. Your best bet here is to seek a refund through Apple/iTunes. This is typically a pretty quick and painless process. If I recall correctly there’s even a link in the Apple receipt you can use to get the process started.
  • Thank you for the advice, KrustyBrand.
    Maybe somebody saw this post, as the Donuts appeared in my account a few days later.
    -G
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