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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • Lightnin314
    2 posts
    edited January 2014
    When I try to log in to my game, it acts like I have never played before and I see all the beginning stuff and shows to be level 1. I am level 37. When I try to play under other accounts I have created, I can visit Lightnin314 Springfield and see everything just fine. But I can not log to that account and play my game. This started this morning
  • andyjbauman
    2 posts
    edited January 2014
    I am having the same issue. It acts as if I have never played.
  • Lightnin314
    2 posts
    edited January 2014
    One irritiating thing about it is apparently this is a recurring issue, but I have not seen any messages showing how the issue was resolved. I saw a whole thread about towns being reset... but no resolution...lots of money spent on this...may not do that ever again. Its a shame too, apart from log in issues, its a good game.
  • ciarancot
    1 posts
    edited January 2014
    EA_Gypsy wrote:
    Please use the following thread for any bugs or game issues you may spot while playing The Simpsons: Tapped Out.
    Once I tap to continue after loging in to origin the game loads of a minute or so and just as I think it's about to open my Springfield it crashes :( I can log out and play anonymously but I'm at level 17 and don't want to restart also I'm getting notifications when people visit my Springfield suggesting my Springfield is still working :( please help rectify it and now my game won't connect to server
  • RonnyMedia
    5 posts
    edited January 2014
    RonnyMedia wrote:
    RonnyMedia wrote:
    Maybe if you hit retry..

    Day 2. :roll:

    Day 3. :evil:
  • RMG312
    14 posts
    edited January 2014
    I don't know if this is the right thread to post it in. I assign my characters tasks to do overnight and when I get up in the morning they don't have any thumbs up and I have no money. Can somebody please give me some insight on this.

    Thank you very much
  • andyjbauman
    2 posts
    edited January 2014
    I was able to get my Springfield running again by uninstalling the game from my Kindle Fire and reinstalling it.
    Thanks to the help of the Customer Support.
  • wiccy259
    1 posts Member
    edited January 2014
    please can you help me im on level 37 and cannot log into my game ive tried on an other iphone but i get the same thing there i have not been able to log on it for a few days now
    thank you wiccy259
  • buster23221
    2 posts
    edited January 2014
    I have some problem this Land of Krusty part 1, i finished all undertask, but it not finished main task, i need your help, cause i cant start other Land or Krusty tasks, i can t build anything in Krusty park

    P.s. Sorry for my english, if you need i can send some screenshot
  • wolfcrazy1974
    1 posts
    edited January 2014
    Since the update that added the person finder icon in the upper left corner my game crashes every time I click on Dr. Hibbert. Also Dr. Hibbert is missing from my game.

    Please help,
    -David
  • CamScott53
    2 posts
    edited January 2014
    If you have no problem getting through the Origin login, but Your own Springfield won't load, try removing a few apps or videos or whatever to free up some memory. Worked for me. Really. :D
  • HFrea
    1 posts
    edited January 2014
    I have finished the Mrs Krabappel quest: Another Day In The Life a while back. In the list it also says "Done!" But I'm not getting any new quest and she's still in my to-do list of quests. I can make Mrs Krabappel do other quests though.
  • Herbert_Prime
    1 posts
    edited January 2014
    Since the last update (Android) I cannot visit my neighbour Springfields as the game will crash and shut down or reset my Galaxy Tab 3 7 inch all together.

    This is extremely annoying and has started to get really, really bad after the last update. Before it used to crash a lot too, but I could go through all my neighbours and back to my own Springfield doing all daily actions and deliver presents.

    Also, as a general note, this game heats up my GT-3 7inch at a ridiculous pace! I mean, start it and a warm->hot-near melting point of plastic hot area develops.
  • prettyshy32
    1 posts
    edited January 2014
    Hi I just installed the update that took away Christmas stuff and now when I log in I have someone else's Springfield. It's level 24' I'm level 37 and it has a ton of paid for characters. Not sure what to do. Please help.
    Thanks,
    Prettyshy
  • luckynumba_7
    4 posts
    edited January 2014
    With the new update, when I log in, I am not at my Springfield. So I deleted the app and downloaded it again but didn't apply the update, signed in and my Springfield was there again. With the new update it is a totally different Springfield at a lower level with none of my cash, donuts, or layout. HELP, EA!
  • Chausty
    1 posts
    edited January 2014
    having previously added to a thread about the personal prizes "glitch" and not seen any response as to a resolution of the problem i have contacted customer services who have told me to repost in the forum.

    i now have 45k gift cards but the personal prizes "glitch" kicked in just after i recieved the racoon so although my personal prizes show i have collected them all i still have not recieved the plow, santa flanders or costingtons.

    is this to be fixed or will i never recieve these items??

    I have the same issue. I am missing the holiday tree and the Springfield Mall. I have all other personal prizes before and after those two. It shows I have earned them, but they never showed up in my inventory. Please help get this fixed. I would really like to have the earned prizes that are missing!
  • kileworrah
    1 posts
    edited January 2014
    I got as far as the Flavor Max quest, and it advanced to Business is Picking up but Wiggum was never prompted to get a checkup. As such I am unable to start the General Hospital Quest. Please advise. Thanks in advance!
  • Netpup
    1 posts
    edited January 2014
    The new login prompt doesn't allow me to paste in my password. iPad running latest iOS. Problem just started with this update
    - netpup
  • tamtam2176
    1 posts
    edited January 2014
    I have never had problems with an
    Update in the past. I have lost a lot of
    Progress. I had more than $5 million
    and about 40 donuts. Restore my
    progress, PLEASE!
  • electriquejp
    5 posts
    edited January 2014
    After last update im back in level 18!!! Help me
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