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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • Dodgexander
    3 posts
    edited May 2014
    There is a bug with android when you switch between immersive (also known as expanded mode) after initially playing the game without immersive mode that means the graphics are corrupted and touch is also shifted to one side.

    This should be fixed by forcing the game to detect the mode each time its launched, rather than remembering each time based on its first launch.

    It also works the other way round, if you start the game in immersive mode and then afterwards switch to normal mode and launch the game again.

    Each time you have to reboot android to play the game in your desired mode.
  • nataliedlc241
    1 posts
    edited May 2014
    I can't find Homer! It was the first day of the 4 day weekend egg hunt and I sent Homer hint for egg. He never came back. I barely stated the game about a week before the egg hunt 4 day weekend was to happen. I just keep on doing repetitive tasks with Apu, Flanders, Lisa, and Cletus. All I'm doing is just collecting money and experience points and wondering where he went. Help?
  • Boharewlu0413
    8 posts
    edited May 2014
    Game is STILL totally unplayable! The game crashes at the load screen. Fix it!

    Username: boharewlu
  • toeslove8
    10 posts
    edited May 2014
    Yeah was hoping after the update today to be able to play....but no! Why is it other people can play their games on my devices and I can play on theirs but I can't play on mine??? :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown: :thumbdown:
  • BernicePiotr
    27 posts Member
    edited May 2014
    ilgin07239 wrote:
    When I try to visit some of my friends' towns, the game shuts down ... anyone else having this issue :?: :shock:

    I had this problem with 2 friends and eventually I just deleted those two. :(
  • BernicePiotr
    27 posts Member
    edited May 2014
    When I get friend requests I can't check their profile information. Profile just says they are at level 0 and last time played was unknown. Given that there have been some security issues, I would like to check at least some basic info. about potential friends.

    I would like to increase friends since I had to delete some that either stopped playing or caused my game to crash. If anyone knows how I can get that profile info, please let me know.

    EA, Please fix. Thank you.
  • davidleecat
    1 posts
    edited May 2014
    ilgin07239 wrote:
    When I try to visit some of my friends' towns, the game shuts down ... anyone else having this issue :?: :shock:

    The ones I had issues with I just assumed they never updated after the Easter update. I was able to visit their KL but not their town. Their last logs were 2 weeks when the easter event expired so ended up unfriending them.
  • cavemanphoto
    10 posts
    edited May 2014
    Using 1st gen ipad mini running iOS 7.1.1.

    Had rare crashes until easter event ended. Screen lag and many in-game crashes followed after event ended.

    Crashes increased a few days ago, after a small update and occurred at a frequency where I was not able to play for more than a few minutes. One successful login required more than a dozen attempts. Crashes occurred from simple tapping to collecting on buildings or characters. Tapping on "scratcher" or "sideshow you" guaranteed immediate crash. I had rare success in getting to krustyland. Also, unable to get into friends despite repeated attempts.

    I always close all apps before trying to re-open TSTO. I've also tried complete power down and restart of ipad. And, I've also deleted app and re-installed a few times. All have same results.

    Now, after today's update, which my wife says is level 41, I'm completely unable to get past the login screen without crashing. Again, all apps are closed including TSTO. I've also tried deleting and re-installing. Sorry, but no success.

    Thank you for taking an interest in my bugs along with others. Hopefully, all of us can get back to enjoying our games soon.
  • wdhiii
    94 posts Member
    edited May 2014
    Ok got the update this am, along with the new avail characters (Mrs Hibbert and her brother (?) ) and everything seems to be running smoothly

    Even managed to visit some other Springfields without it taking half a day

    Lets hope this patch holds ;-)
  • jultnew
    3 posts
    edited May 2014
    Hi,

    After the small update today I can no longer get to the game the the donut just rolls then it crashes.

    The last week after the Easter game was over - the screen lags, if I try to place a new house or other building the game freezes and I have to 'hard' close the game and re log in.

    Tried deleting and re installing, but no good. I have been playing this game for about two years, and it's very frustrating that I can't even get to the game now after the last update.

    Please fix!!
  • edited May 2014
    After the easter update ended i've had alot of lag which has led to some crashes. Recently noticed my Smithers character is stuck inside the control building at the nuclear plant. I try to tap the building and it flashes and goes away. Frustrating...
    Post edited by Unknown User on
  • wdhiii
    94 posts Member
    edited May 2014
    wdhiii wrote:
    Ok got the update this am, along with the new avail characters (Mrs Hibbert and her brother (?) ) and everything seems to be running smoothly

    Even managed to visit some other Springfields without it taking half a day

    Lets hope this patch holds ;-)

    Well that didnt last long - been trying for over an hour to get in tonight. Cannot connect to the server.... :/
  • autumnsmama21
    7 posts
    edited May 2014
    wdhiii wrote:
    wdhiii wrote:
    Ok got the update this am, along with the new avail characters (Mrs Hibbert and her brother (?) ) and everything seems to be running smoothly

    Even managed to visit some other Springfields without it taking half a day

    Lets hope this patch holds ;-)

    Well that didnt last long - been trying for. Cant over an hour to get in tonight. Cannot connect to the server.... :/
    Mine is doing the same exact thing. I was wondering if it was just mine.
  • sztheday
    17 posts Member
    edited May 2014
    wdhiii wrote:
    wdhiii wrote:
    Ok got the update this am, along with the new avail characters (Mrs Hibbert and her brother (?) ) and everything seems to be running smoothly

    Even managed to visit some other Springfields without it taking half a day

    Lets hope this patch holds ;-)

    Well that didnt last long - been trying for. Cant over an hour to get in tonight. Cannot connect to the server.... :/
    Mine is doing the same exact thing. I was wondering if it was just mine.

    Here as well, just started 20 minutes or so ago but no luck getting in on either IOS or android. Just as I was finally getting close to cool Lisa. :-(
  • UmmYeahOk
    10 posts Member
    edited May 2014
    UmmYeahOk wrote:
    OMG! I have a working game!!! After finding out that there was a Google Play update, I quickly grabbed my crappy old android tablet, deleted and reinstalled TSTO, and it works!!! Some minor lag issues in some neighbors lands, but who cares, it works!!! I was so worried that my account's file was forever corrupted, and there wasn't anything EA could to to fix it.

    I went back and reinstalled the game on my iPhone thinking that maybe being able to log into my game on the android restored my account, and fixed whatever bug (like maybe having Ralph still look for eggs was causing it to crash) Unfortunately no. Still crashes. But hey, at least it's working on android.

    Thank you EA. I thought that with today's update I would FINALLY be able to play this on an iOS device. Not only does it STILL crash with this update, but now that I FINALLY got the game to work on the android, you've taken that away. It cannot connect to server. Ever.
  • nevadagrl435
    25 posts
    edited May 2014
    Game crashed ten times while I was in it for 15 minutes. I removed the app from my device and reloaded it, only to find it won't open. I just keep getting the 'cannot connect to server' screen.

    5 month old iPad Air with Cellular Data and 64 GB drive. Decent wifi and no dice. Oh well, I was looking for things to cut out of the budget, I guess this will be it.

    Game was also laggy after the last update.

    ETA: Not able to play on my Samsung Galaxy SIII running KitKat either. Same issue, won't connect to server, won't update.

    I have deleted the game from both devices. I was already frustrated and annoyed with the easter update and now I can't even get in to play.
  • Boharewlu0413
    8 posts
    edited May 2014
    Now doughnut spins at login and sends immediately to cannot connect to server screen. Tried deleting, restarting, and on and on and on.

    What a joke--the game and the people who design it. Seriously, how bad at a job can you be?
  • Kenny011222
    2 posts
    edited May 2014
    I play on my iPad mini and when I'm in my Springfield it lags big time. However in friends it lags better than before. Keep up with the updates. Thanks
  • Gsek
    6 posts Member
    edited May 2014
    Downloaded latest update 5 minutes ago. Still crashes. Has it got anything to do with Facebook?
  • puddys4534
    3 posts
    edited May 2014
    I cant get past statrting the process for logging in. It shows the EA screen after I tap the app, then the screen goes black and does nothing. Have been trying since last night and nothing.











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