The game is still almost unplayable on newer devices like my samsung galaxy note 2014.
It laggs always and the screen responds very badly to tapping. Sometimes I have to tapp 3 or 4 times on a building to collect money.
But my device has very strong hardware in it, so it definitly the game to blame.
I don't understand why the won't fix it, there are many users here in the forum that reported the same problem.
Hello there Gypsy
I have had problems with visiting friends on my list, every couple of friends the game crashes and I'm sent back to my phones home, after I reboot the app it takes a long time boot up and when it does my city takes another few seconds to load.
I play on iPhone 5 with the most recent update.
Thank you.
Origin wickedD75
Smithers was trapped in the plant. Click on the plant, pop up an error.
Origin: [email protected]
I am having this same issue. I can't see the characters working a plant shift for more than a flash, so I can't even get a screen print of the error message.
Smithers was trapped in the plant. Click on the plant, pop up an error.
Origin: [email protected]
I am having this same issue. I can't see the characters working a plant shift for more than a flash, so I can't even get a screen print of the error message.
Help, please.
Can you see it long enuff to put the plant into storage?
I put the plant into storage, which freed up the other characters that were working at the plant and I saw Smithers leave the plant, too, but there is some strange stuff going on with Smithers. My Money Fight task with Ebenezer Burns shows Smithers "with Ebenezer Burns" twice. Weird.
Thanks for the suggestion to store the plant, though, at least I'm playing again. 8)
I put the plant into storage, which freed up the other characters that were working at the plant and I saw Smithers leave the plant, too, but there is some strange stuff going on with Smithers. My Money Fight task with Ebenezer Burns shows Smithers "with Ebenezer Burns" twice. Weird.
Thanks for the suggestion to store the plant, though, at least I'm playing again. 8)
Well Im glad it helped (sorta)
;-)
Yeah Ive noticed bugs like that with players with more than one `persona`. During Halloween I used to have Smithers exercise for Mr Burns for an hour and while they were doing that Count Burns could be seen wandering around Springfield.
Weird but it didnt affect game play or collecting the $ at the end of the hour
2 Days ago (30 May) I bought 2400 dounts. It was fine (from the minute I bought 2400 donuts) till about 30 minutes after I bought it. 30 minutes after I bought it, my game crashed and kicked me out of the game and brought me back to the home page of my phone. Everytime (since then) I tried to log into my game, the loading donut (would be loading) and just right when it was about to go into my town it crashes and the game closes and takes me back to my phones main screen (where all the apps eg text messages/calls screen etc) are.
I have uninstalled the game, deleted and cleared cookies/history etc. I have even restored my phone back to the factory settings and reinstalled the game and I still cannot get back into my game. Whats funny about the problem is IF I log into the game via the "visitors/annoynmous" (spelling?) it lets me log into the game fine. But the problem is happened after I logged into my origins account and bought 2400 dounts the other day.
Just got this message 10 seconds after logging in (I only play on one device):
I hope nobody got into my town - I only just got my donuts back from before...
Just got this message 10 seconds after logging in (I only play on one device):
I hope nobody got into my town - I only just got my donuts back from before...
Ive had this happen before, just hit retry - might have to hit it a few times
you MAY get a screen that says some progress may be lost... hit play anyway
Worked for me
If that doesnt work try deleting/download the app again
2 Days ago (30 May) I bought 2400 dounts. It was fine (from the minute I bought 2400 donuts) till about 30 minutes after I bought it. 30 minutes after I bought it, my game crashed and kicked me out of the game and brought me back to the home page of my phone. Everytime (since then) I tried to log into my game, the loading donut (would be loading) and just right when it was about to go into my town it crashes and the game closes and takes me back to my phones main screen (where all the apps eg text messages/calls screen etc) are.
I have uninstalled the game, deleted and cleared cookies/history etc. I have even restored my phone back to the factory settings and reinstalled the game and I still cannot get back into my game. Whats funny about the problem is IF I log into the game via the "visitors/annoynmous" (spelling?) it lets me log into the game fine. But the problem is happened after I logged into my origins account and bought 2400 dounts the other day.
What do I need to do to sort it out?
Not sure about what to do about the log in problems - alot of people have been issues. What you CAN do re: the newly purchased donuts is contact EA Support
When visiting friends , seemingly randomly , the game crashes. I play on my ipad. There's no rhym nor reason to the crashes....it'll reload at the opening page without issue.....( shrug)
But my biggest complaint is that damned " perfection " planting task that pops up, no matter which way I begin the planting the harvesting does nothing....it'll take 6-7 plan things before it'll finally stop.
2 Days ago (30 May) I bought 2400 dounts. It was fine (from the minute I bought 2400 donuts) till about 30 minutes after I bought it. 30 minutes after I bought it, my game crashed and kicked me out of the game and brought me back to the home page of my phone. Everytime (since then) I tried to log into my game, the loading donut (would be loading) and just right when it was about to go into my town it crashes and the game closes and takes me back to my phones main screen (where all the apps eg text messages/calls screen etc) are.
I have uninstalled the game, deleted and cleared cookies/history etc. I have even restored my phone back to the factory settings and reinstalled the game and I still cannot get back into my game. Whats funny about the problem is IF I log into the game via the "visitors/annoynmous" (spelling?) it lets me log into the game fine. But the problem is happened after I logged into my origins account and bought 2400 dounts the other day.
What do I need to do to sort it out?
Not sure about what to do about the log in problems - alot of people have been issues. What you CAN do re: the newly purchased donuts is contact EA Support
I bought some donuts a while back and the game crashed when I went to log in after their purchase. They disappeared
I contacted support this way and they not only reissued the donuts that I had lost but also gifted me 20 extra for my trouble
Im sure if they cant help with the log in problem they will probably refund your $
Good luck
Alright thanks I tried that yesterday and filled out some forms or so on that link idk whether they would get back to me as I didnt see any contact details that I had to leave on there when I filled the forms out (unless ofc I was having one of them days yesterday and may have filled the forms out wrong lol)
Alright thanks I tried that yesterday and filled out some forms or so on that link idk whether they would get back to me as I didnt see any contact details that I had to leave on there when I filled the forms out (unless ofc I was having one of them days yesterday and may have filled the forms out wrong lol)
Well you have to be logged in to Origin to complete the forms so hopefully that provides them with all the necessary info
If I remember correctly it was a few days before they responded altho Im guessing with all the issues theyre having at the moment it may take a few more O.O
Alright thanks I tried that yesterday and filled out some forms or so on that link idk whether they would get back to me as I didnt see any contact details that I had to leave on there when I filled the forms out (unless ofc I was having one of them days yesterday and may have filled the forms out wrong lol)
Well you have to be logged in to Origin to complete the forms so hopefully that provides them with all the necessary info
If I remember correctly it was a few days before they responded altho Im guessing with all the issues theyre having at the moment it may take a few more O.O
Good luck!
Yep I was logged in when I did the complaint forms so I guess I'll give them "a second chance" and see if it gets fixed before I ask for refund hopefully wont take weeks thanks mate
This is * outrageous - Just seen the new update and I still can't get past the login screen. I have contacted EA several times about this and nothing has been done. Its been a month now, in the meantime they've been putting together another money grabbing update but haven't resolved the 'crash at startup' bug. What a bunch of *!
im on level 41 my user name pops up and everything.. but it keeps starting me from the start from the explosion.. i spent money and time i really hope my town is not gone..any help would be appreciated..
im on level 41 my user name pops up and everything.. but it keeps starting me from the start from the explosion.. i spent money and time i really hope my town is not gone..any help would be appreciated..
Ive had that happen several times - try logging out and then logging in. If that doesnt help delete the app and download again
Well new update and what a surprise, it has a yet another glitch, when clicking on the stonecutter in top right corner it does not work, so cannot check progress, and as the quest is to do what he sayes, cannot check the quest? Can we for once get an update that works first time, not to much to ask is it?
Replies
It laggs always and the screen responds very badly to tapping. Sometimes I have to tapp 3 or 4 times on a building to collect money.
But my device has very strong hardware in it, so it definitly the game to blame.
I don't understand why the won't fix it, there are many users here in the forum that reported the same problem.
I have had problems with visiting friends on my list, every couple of friends the game crashes and I'm sent back to my phones home, after I reboot the app it takes a long time boot up and when it does my city takes another few seconds to load.
I play on iPhone 5 with the most recent update.
Thank you.
Origin wickedD75
I am having this same issue. I can't see the characters working a plant shift for more than a flash, so I can't even get a screen print of the error message.
Help, please.
Can you see it long enuff to put the plant into storage?
Thanks for the suggestion to store the plant, though, at least I'm playing again. 8)
Well Im glad it helped (sorta)
;-)
Yeah Ive noticed bugs like that with players with more than one `persona`. During Halloween I used to have Smithers exercise for Mr Burns for an hour and while they were doing that Count Burns could be seen wandering around Springfield.
Weird but it didnt affect game play or collecting the $ at the end of the hour
Cheers
I have uninstalled the game, deleted and cleared cookies/history etc. I have even restored my phone back to the factory settings and reinstalled the game and I still cannot get back into my game. Whats funny about the problem is IF I log into the game via the "visitors/annoynmous" (spelling?) it lets me log into the game fine. But the problem is happened after I logged into my origins account and bought 2400 dounts the other day.
What do I need to do to sort it out?
I hope nobody got into my town - I only just got my donuts back from before...
Ive had this happen before, just hit retry - might have to hit it a few times
you MAY get a screen that says some progress may be lost... hit play anyway
Worked for me
If that doesnt work try deleting/download the app again
Not sure about what to do about the log in problems - alot of people have been issues. What you CAN do re: the newly purchased donuts is contact EA Support
https://help.ea.com/en/contact-us/new/
I bought some donuts a while back and the game crashed when I went to log in after their purchase. They disappeared
I contacted support this way and they not only reissued the donuts that I had lost but also gifted me 20 extra for my trouble
Im sure if they cant help with the log in problem they will probably refund your $
Good luck
But my biggest complaint is that damned " perfection " planting task that pops up, no matter which way I begin the planting the harvesting does nothing....it'll take 6-7 plan things before it'll finally stop.
Alright thanks I tried that yesterday and filled out some forms or so on that link idk whether they would get back to me as I didnt see any contact details that I had to leave on there when I filled the forms out (unless ofc I was having one of them days yesterday and may have filled the forms out wrong lol)
Well you have to be logged in to Origin to complete the forms so hopefully that provides them with all the necessary info
If I remember correctly it was a few days before they responded altho Im guessing with all the issues theyre having at the moment it may take a few more O.O
Good luck!
Yep I was logged in when I did the complaint forms so I guess I'll give them "a second chance" and see if it gets fixed before I ask for refund hopefully wont take weeks thanks mate
Ive had that happen several times - try logging out and then logging in. If that doesnt help delete the app and download again
Took me several tries but it worked
Good luck!