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The Simpsons: Tapped Out Bugs and Issues Thread

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  • emaren
    73 posts
    edited June 2014

    Thank you :)

    Sucks though, cause I just got 40 new friends today just to maximize emblems

    Well assuming they visit you, you will get tons of tokens......

    It seems that the value is now in being visited, rather than in visiting.
  • daponte826
    2 posts
    edited June 2014
    I have three days that can't complete the quest of "The One" It keeps telling me to send a saint to read the bible. I send Flanders to read the bible but it wont recognize it as done. Please help me EA, I'm stuck and cant complete the quest because of it...
  • edited June 2014
    My game is stuck at you have unlocked the Olmec Head. this happends for the seconde time and now I can't get into the game.
  • tmetteebefu
    2 posts
    edited June 2014
    xexemel wrote:
    d4nytm wrote:
    Hey!

    Anyone else gained the 10,000 emblems to get No.85 and 600 (willie and skinner) but unable to use them as stonecutters??
    I now cant complete the 'game of stones' pt7 quest! I have tried storing and un stoing their buildings but this didnt work!

    Anyone???

    cheers,

    d4nytm


    i've got the same problem! When I reached 10000 emblems I did get the costumes and I put them to work but when I came back this morning the costumes were gone and they hadn't done their tasks...

    I have almost the same problem, but its Quimby's number 22 costume that disappeared on me. I tried storing town hall and unstoring it but that didn't work. Anyone have a fix to this?
  • kenwagner93
    16 posts
    edited June 2014
    My progress seems to be stuck. Right after I got 14000 and got Mr Burns. Prizes show me at 14825 but no Burns. Says I can get him now for -40 doughnuts. I click it and it says I don't have enough, I have over 2000! I have Burns but I'm worried about the next prizes...
  • lman1138
    1 posts
    edited June 2014
    I am not able to log in to the game. I've tried multiple times on both on my iPad and Android devices so I assume it has something to do with my account or the game itself. On all of my devices, I have already tried logging in and out of origin, uninstalling and reinstalling the game, rebooting and repeating, without success.

    What I think caused this is when I last played the game. I played the Springfield Downs race and at the same time I started tapping on characters with complete jobs. One of those jobs was a mystery Stonecutter job. When I got the dialog box indicating the Stonecutter job was complete, the Springfield Downs race seemed to simultaneously complete. It was then that the game crashed and I have not been able to log in since this morning. Perhaps the two dialog boxes were not meant to be on screen simultaneously? Either way I do not think the problem is in my devices.

    Please EA fix my login issue. Up until this point I was enjoying the Stonecutter quests.
  • picknic1
    4 posts
    edited June 2014
    No emblems when I visit a friend.

    So, all of sudden I no longer get an emblem when I tap on a friends building...

    I do get XP and Money-the building gets a spy pyramid but no emblem for me.

    I only have 9000 emblems and still collecting stuff so I haven't maxed out on prizes or emblems,

    Help, I am so close to getting the next prize.
  • xNECKMANx
    1 posts
    edited June 2014
    Have not been able to log on for 3 days on my iphone. I have reset my phone a few times. I can log on when not using my origin log on. As soon as I try and use my log on it kicks me out. Please help I want to collect my tokens.
  • hjkort449
    2 posts
    edited June 2014
    My progress seems to be stuck. Right after I got 14000 and got Mr Burns. Prizes show me at 14825 but no Burns. Says I can get him now for -40 doughnuts. I click it and it says I don't have enough, I have over 2000! I have Burns but I'm worried about the next prizes...

    I have a similar problem. I reached 14000 and did get Mr burns and the swimming pool. I did not place it immediately. Now at the start of the game I get the message that I received the pool, but in the price menu it doesn't advance. I can buy the pool for negative doughnuts.
  • tyanata_91
    5 posts
    edited June 2014
    I lost my progress! **** is going on? I was lvl 41. Someone to help me, please!
  • wdhiii
    94 posts Member
    edited June 2014
    picknic1 wrote:
    No emblems when I visit a friend.

    So, all of sudden I no longer get an emblem when I tap on a friends building...

    I do get XP and Money-the building gets a spy pyramid but no emblem for me.

    I only have 9000 emblems and still collecting stuff so I haven't maxed out on prizes or emblems,

    Help, I am so close to getting the next prize.

    Are you getting SOME emblems and then after you make some visits, no emblems, just cash and XP

    if so...

    From the Stonecutters thread

    "Spying on Neighbors (Collecting From Friends)
    - "Game of Stones, Part 3" MUST be completed to make spying available
    - Only Neighbors who have completed "Game of Stones, Part 3" can be spied upon
    - 1 Emblem for each one-for up to 60 actions. NOT 60 neighbors.
    - It resets every 24 hours…just like FP.
    - You can check how many actions you have left by hitting the “i” near the stonecutters symbol
    - You can earn 5 Emblems if you are lucky enough to see a camera over your neighbor’s SC Lodge.
    Hint: Go through and collect just from Lodges and then go back and complete collecting "

    http://forum.ea.com/eaforum/posts/list/10105385.page
  • mkaiserman
    1 posts
    edited June 2014
    Achieved Number 29 and the Money Pool and completed tasks.
    But every time I sign on, I am told I have achieved the No. 29 & Money Pool reward.
    In the rewards page for Stonecutters, Money Pool is still greyed out. The Get In Now? donut achievement is now in negative donuts (and doesn't do anything when I hit either).
    But I can continue to Give No. 29/Mr Burns takes including swimming in the Money Pool and am now at 16000 emblems.

    How do I get the game to really acknowledge I really achieved Money Pool (Want to get this fixed before I hit the next emblem totals).

    Thanks!
    Oh, this is happening on both my iPhone and my iPad.
  • ElineW1919
    2 posts
    edited June 2014
    Hi there,

    Upon completing friendship level 3 I got the Singing Sirloin (which I had already built after completing level 2) again instead of the coughing cat I was supposed to get. Can you please fix this?
  • TimayNZ
    1 posts
    edited June 2014
    you are able to place more items from your inventory than you currently have availble but $$ is deducted as if you were buying items from the store.

    do I get a refund?
  • MaryAnn337
    2 posts
    edited June 2014
    Achieved Number 29 and the Money Pool and completed tasks.
    But every time I sign on, I am told I have achieved the No. 29 & Money Pool reward.
    In the rewards page for Stonecutters, Money Pool is still greyed out. The Get In Now? donut achievement is now in negative donuts (and doesn't do anything when I hit either).
    But I can continue to Give No. 29/Mr Burns takes including swimming in the Money Pool and am now at 16000 emblems.

    How do I get the game to really acknowledge I really achieved Money Pool (Want to get this fixed before I hit the next emblem totals).

    Thanks!
  • T-Rave001
    8 posts
    edited June 2014
    I only get tokens from 20 friends when I visit and they only give me one per action, before I would get more per action starting and they would go down to one. This has been going on for days.
  • adammeadeisd
    596 posts Member
    edited June 2014
    Hello

    I have stopped getting tokens when I visit friends as well now.
    Also the game tends to freeze and crash on the title screen- between visiting friends towns.

    Loving this update apart from this

    Thanks

    :)


  • UnleashTheJoe
    2 posts
    edited June 2014
    Hello I have been experiencing a bug a where I have to log back into my account almost everyday now. i dont know if this is a security feature or a bug but i would enjoy an option to say logged in and this is on both android and iphone
  • wdhiii
    94 posts Member
    edited June 2014
    T-Rave001 wrote:
    I only get tokens from 20 friends when I visit and they only give me one per action, before I would get more per action starting and they would go down to one. This has been going on for days.

    Oy


    From the Stonecutters thread

    "Spying on Neighbors (Collecting From Friends)
    - "Game of Stones, Part 3" MUST be completed to make spying available
    - Only Neighbors who have completed "Game of Stones, Part 3" can be spied upon
    - 1 Emblem for each one-for up to 60 actions. NOT 60 neighbors.
    - It resets every 24 hours…just like FP.
    - You can check how many actions you have left by hitting the “i” near the stonecutters symbol
    - You can earn 5 Emblems if you are lucky enough to see a camera over your neighbor’s SC Lodge.
    Hint: Go through and collect just from Lodges and then go back and complete collecting "

    http://forum.ea.com/eaforum/posts/list/10105385.page
  • SplFrcsCWO
    33 posts Member
    edited June 2014
    I have a problem with my game downloading imaginary updates of over 800MB. I'm using an ipad air and this problem started a few weeks ago. At first it would update every 2-3 days. Now it is daily. My wife does not have this issue on her ipad or iphone. I've burned through my data limit twice because of this. I've removed the game and reinstalled it several times. I'm at the point that I can just walk away from this "game".
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