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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • kaylashea22
    7 posts
    edited August 2015
    The issue with crashing while visting friend's towns has gotten much worse. I can barely even get the the main friend screen before it crashes and I have to start over! It happens when switching between towns using the arrows, as well as when accessing the main friend screen to access each town.

    Origin ID: kaylashea22
  • chipspice
    6 posts
    edited August 2015
    They release an update but can't fix what is already wrong with the game????!!! I still cannot collect the rubbish dumped on most of my buildings and because of this i missed most of part 1.
  • puddys4534
    3 posts
    edited August 2015
    Every time I log in and play, it freezes. I can usually do several things before it happens, but I end up having to log out and and log back in. It'sgetting really frustrating. I love this game and play a couple of times a day.

    Please help fix this issue!
  • chewy-wan
    4 posts
    edited August 2015
    hi, game freezed and closed when i was moving the railways.
    Now i try to play en EVERY single character is blocked, it ask me to GO TO, and build their home. EX lisa asks to build simpsons home again.
    All building are still in map!!!!!,
    I am unable to use the to keep on upgrading my railway!!!!.
    help!!!!!!!
  • greykuk
    2 posts
    edited August 2015
    I missed out on the daily bonus of 5000 duct tapes this morning too. Am gutted. EA advised me to Post on this forum. Not sure if that will help?
  • mumbarino
    2 posts
    edited August 2015
    Hi,
    I am trying to visit my new neighbours and I get "New Content Available. (neighbours name) has newer content than you. It's update time" And an OK and CANCEL button. If I click OK I get taken back to my town with no update. Cancel just keeps me on the main neighbours screen. This is happening only my recently added new neighbours, my old ones connect through perfectly. My new neighbours have all been added in the past 3 days and are all on different levels in the game. Has anyone else had this problem and does anyone know of a solution? I really would like to keep all my new neighbours as I have only ever played with 5 neighbours and now have at least 25 neighbours.
    Thanks in advance.
  • TyroCat
    16 posts
    edited August 2015
    HELP!
    I was playing the game normally during my lunch break when the game froze, then booted me out and restarted my Android phone.
    Now trying to log back in, login screen shows my proper level (56) but once logged in, I'm getting the Homer video intro and basic Springfield. MY town and everything has DISAPPEARED!! :(
    Anyone else have this?
  • jrm3sd420l332
    57 posts Member
    edited August 2015
    Same here Keeps freezing. Its been going on for almost a week now its hella annoying
  • KingClintIV
    1 posts
    edited August 2015
    Been playing for nearly 2 years. I would like to report a new bug that I've never had before: The game freezes a lot now. To the point where I have to fully exit the game, and shut off the application, and relog in. Please fix. Thanks.
  • squirt1967
    13 posts
    edited August 2015
    I want to encourage my son to return to playing the game; but he wants me to add him first as a friend, then he will reinstall on his phone. The problem I am encountering is that the game says I am at my max number of friends (not true) and that I need to delete friends (which I tried doing and sending my son a request and received the same message). Please resolve so I can re-request him. My ID is squirt1967 and my sons ID is jedimaster1701. Thank you
  • squirt1967
    13 posts
    edited August 2015
    mumbarino wrote:
    Hi,
    I am trying to visit my new neighbours and I get "New Content Available. (neighbours name) has newer content than you. It's update time" And an OK and CANCEL button. If I click OK I get taken back to my town with no update. Cancel just keeps me on the main neighbours screen. This is happening only my recently added new neighbours, my old ones connect through perfectly. My new neighbours have all been added in the past 3 days and are all on different levels in the game. Has anyone else had this problem and does anyone know of a solution? I really would like to keep all my new neighbours as I have only ever played with 5 neighbours and now have at least 25 neighbours.
    Thanks in advance.

    I had the same come up a few times with three random friends. Nothing resolved it except it just happened to go away by itself. It wouldn't go away the same day but would not be an issue the following day (with that friend).
  • raphaelbsc
    1 posts
    edited August 2015
    The game freezes a lot, I can't play it more than 2 minutes... :cry:
  • mrentzel308
    1 posts
    edited August 2015
    The game constantly freezes on me after the Monorail update. When I go to select people to do recycling tasks or any of the new task that was added in before the last update. After the last update it constantly freezes. I just did a scratch card and this will be my 3rd time to do the card because it will freeze up.
  • russtx2000323
    1 posts
    edited August 2015
    Some caricatures and buildings cause game to freeze. Started happening after last update on 8-28-15.
  • Pakelika83
    33 posts
    edited August 2015
    Same issue with freezing as many others. I've been playing this game for a long time, think since Lvl 18 was new. Kind of hard to enjoy the game and try to win the timed prizes for the Monorail when it freezes almost every minute. Sometimes lucky and get two!

    Unable to visit most friends because of it, and collecting duct tape and previous items for Ray. I had no issues when the Springfield Heights was launched, could stay logged in for over an hour at a time collecting chairs and lattes early on.

    Worst thing is, I couldn't get Ray because of it, was close because I really wanted him, and I think I was 5000 short. Was going to even spend donuts to get him, but the price was something like 384 donuts. Crazy when you're that close.
  • Tarrax_Ironwolf
    3 posts Member
    edited August 2015
    Ever since Tuesday 8-25-15, the game won't load my world. When I start my app and it finishes syncing, it shows my current level of 53, I tap to start the game but instead of loading my town it goes right back to the intro video and then I'm back to square one. No matter how many times I uninstall/reinstall and reboot, it continues to do this.

    Extremely frustrating to say the least. And it never fails that these errors always seem to occur during any kind of Tapped Out limited timed events and you lose out on either items or special characters. :thumbdown: :evil:

    Device used: Kindle Fire HD
  • RedXorro
    2 posts
    edited August 2015
    Hey guys, today, I received the notice for the daily reward but I had to give 2 donuts in return so I could get the 5000 blueprints reward. Even though I hadn't missed a day playing during this week. In exchange, I didn't get any blueprints at all and lost the two donuts :evil:
    I don't use any hack or mod to play this game and I had ~78k blueprints at the moment that it happened. I'd appreciate a little help regarding this matter, since its not fair to good players of the game like myself. My username on TSTO is RedXorro, I'm currently on lvl 56. So, thanks in advance for any help :roll: :roll:
  • miraclemet
    422 posts Member
    edited August 2015
    is it better to post bugs here, or create a thread?

    Here are two minor ones that might be causing other problems in some way...


    1. Friends Status. When on the Friends screen (showing 3 other Spring Fields, and you can swipe left or right) sometimes Friends SFs that I've visited within the last 24 hrs will say that they are available for visit (when I tap on them to go in, they show correctly with the countdown time showing how long until I can revisit/retap them)

    2. Coffee drinking Grandpa. When in SH and assigning coffee jobs the game always hangs at Grandpa Simpson when Im quick tapping thru the list of eligible coffee job assignments. If I move on and tap the next guy to give a coffee job, no problem. Then I can go back and tap Gpa's job and it will assign if I wait.

    Playing Android (latest update) on a Samsung Galaxy.
  • qlhfrds
    1 posts
    edited August 2015
    I'm currently on level 55 and i'm stuck at higher class of politics pt 3. I aready buy the pool and update it until level three. But mrs quimby cannot throw a fundraiser and spingfield elite cannot attend the fundraiser. When i try to make mrs quimby attend the fundraiser, it go to the store and asked me to buy another pool and currently i have 3 pools that i also have updated until level three! Pls help
  • clairemc81
    1 posts
    edited August 2015
    i have not been able to load my game at all for about 2 weeks. I managed to update to start off my monorail. But then one day it wouldn't let me log in again. I have uninstalled my game a few times but that didn't work. I also did the recent update to fix the bugs. But it still doesn't let me load my game.

    Any ideas please????
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