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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • indyjonez100
    3 posts
    edited September 2015
    Anyone else still having issues with the monorail trade in count going beyond the 5000 count? I'm sitting at 7000 and it still hasn't given me my first piece. Terrible bug, hope this gets fixed or some restroom soon.
  • doctortr43
    16 posts Member
    edited September 2015
    Got a bug that my Righteousnes is down from 5 stars to just a 1/2. How do I fix this?
  • jnixo420
    6 posts
    edited September 2015
    Hello all, I am having an issue with the " Frankie The Politician " not starting. I am level 58 , I was under the impression that was the only requirement to get the quest. If I'm missing something please let me know.


  • wdhiii
    94 posts Member
    edited September 2015
    Anyone else still having issues with the monorail trade in count going beyond the 5000 count? I'm sitting at 7000 and it still hasn't given me my first piece. Terrible bug, hope this gets fixed or some restroom soon.

    you know it just amazes Me that people post a question and the answer theyre looking for is on the very same page

    All it takes is a little reading :wink:
    alextapped wrote:
    It's a bug... When you reach the right amount ($5k, $15K, $50k etc) visit Krustyland and return. You should get a message that the right number of rail tracks have been added to your inventory.
  • adammeadeisd
    596 posts Member
    edited September 2015
    My game crashes in between friends visits :shock:
    EA have offered to roll back my game to before this problem started, but I will loose all progress as a result.
    It started during tap ball, so I can't face loosing all that progress. That was ages ago!
    I'm turning into the worst neighbour ever, is there anything else that could be done to fix it?
    Thanks.
  • nurnsgordy922
    6 posts
    edited September 2015
    Is anyone having the same problem as me, since updating my iPad to iOS 9, gameplay has become sluggish, and often I can't get into the game at all, I have to power off and restart, just wondering if anyone else is experiencing this, thanks
  • rissellec_527
    1 posts
    edited September 2015
    I couldn't get into the game since ios9 update. It just stays at the fox logo for a few seconds then the game exits. Anyone having the same problem?
  • Tstewartfan
    8 posts Member
    edited September 2015
    Is anyone else having a problem with Homer on the Taxes Hold'em part 1 task? He did the first
    2 45second tasks ok but now instead of taking 45 seconds for the 3rd part he is taking 49 DAYS!!!!!
    I can't get support to help me!!!
  • enque_obscura
    8 posts
    edited September 2015
    I have completed 'Make Homer Take a Nap' but for the 'Place Oedipux Rx', it does not show a 'Do it' button or show anything in the store that looks like the building I need.

    I restarted the app, uninstalled and then reinstalled, and even made Homer take a nap again. Nothing is working. Also none of the new items like Burn's statue are appearing to buy in my store, or any other updates.
  • phjaco
    1 posts
    edited September 2015
    I couldn't get into the game since ios9 update. It just stays at the fox logo for a few seconds then the game exits. Anyone having the same problem?


    I'm having the same problem
  • acont002
    4 posts Member
    edited September 2015
    For the past 3-4 days everytime I try to open tapped out it plays the intro video of the town blowing up then shuts off. I'm a lvl 57 and have a few years invested into the game and do not want to lose my town.
  • wdhiii
    94 posts Member
    edited September 2015
    acont002 wrote:
    For the past 3-4 days everytime I try to open tapped out it plays the intro video of the town blowing up then shuts off. I'm a lvl 57 and have a few years invested into the game and do not want to lose my town.

    Issue
    When logged in to Origin, account/town has been reset to level 1

    Solution 1
    Try accessing the game from a different device.
    When accessing the game from a different device, if you get an error message that says "Your other device didn’t save your Springfield. Please sign into that device before playing.” then see this post.

    Solution 2
    Try force-closing the game app from the multitasking menu and then reopening it. It may take a couple tries for your Springfield to appear again. How to force close the app:

    Apple devices
    Exit The Simpsons: Tapped Out
    Double-click the home button on your device to bring up the multitasking bar at the bottom
    Tap and hold the Tapped Out icon until you see the red "minus" button
    Tap the red "minus" button to close the app.

    Android devices
    1. Go to Settings -> Device -> Applications manager -> Tapped Out
    2. Press "Clear data"
    3. Choose "OK"
    4. Launch game
    Game now downloads all updates again
    5. Enter email and password.
    6. You should now get the following error message: "Warning. Your other device didn't save your springfield. please sign into that device before playing"
    7. Choose "Play Now"
    8. You should now get the message "Play anyway? Some progress made on your other device might be lost"
    9. Choose "Continue"

    Solution 3
    If that does not work, try deleting and then re-installing your app.

    First, make sure you're using iOS version 4.3.3 or later so you can access the "Not On This iPhone/iPad" section of the App Store. On an iPhone, you can find this section in the App Store > Updates > Purchased > "Not On This iPhone." On an iPad, you can find it under App Store > Purchased > "Not On This iPad."
    Once you've made sure you have access to this section of the App Store, please deleteThe Simpsons: Tapped Out from your device. To delete the app, tap and hold the "Tapped Out" icon on the home screen of your iOS device until you see an "X" in the upper left-hand corner of the icon. You will get a message asking if you want to "Delete Tapped Out." Tap the "Delete" button to remove the app.
    Once the app is deleted, go to the Purchased -> "Not On This iPhone/iPad" section of the App Store and find "The Simpsons: Tapped Out." Tap the "Install" button to reinstall the app.

    Solution 4
    If none of these solutions work then contact EA technical support

    Found in Solutions to Common Issues thread
  • smuttercup
    2 posts
    edited September 2015
    This week i have had to resign into my account and do a 399.1 MB update 4 times. What is going on?????? It starts by saying something about my EA account then i have a 22MB update, once this finishes I'm no longer logged in and i have 290 updates to do. It is annoying, it takes ages and I'm going thur all my internet downloads redoing updates.
    This happening to anybody else?

    Thanks
    Amber
  • samgrigg86
    1 posts
    edited September 2015
    Ever since I updated to the newest version and started the IRS updates, I cannot keep more than $500,000. Twice, my bank has grown past this number and then immediately drops down to $300,000. Anyone else having this issue??
  • oskio95
    2 posts
    edited September 2015
    I have a bug. Time ago, when you packed a property of Springfield Heights, it disappears. They fixed it but something weird happened in my Springfield Heights.

    + I have 13 Deluxe combo, when the max are 10.
    + I have 2 Classic Side Balcony and 2 Classic Entrance (level 2 upgrade for Classic Mansion) when I only have one lvl 2 Classic Mansion (I had another but it disappears when I packed it when the bug wasn't fixed. So I should have 1 Classic Side Balcony and 1 Classic Entrance, not 2 of each.
  • moosemiester
    5 posts
    edited September 2015
    My blue houses are all stuck at 7 hours 55 minutes (2 days now)

    For the RailYard tasks Willey and Skinner show not available, when I try to buy them again I am told I don't have enough resources, but for zero donuts I can have them back. I say yes and most of my Springfield objects fail to render and I have to restart the game.

    When I use the unemployment office to send all characters on jobs...it doesn't send all of them.

    I assumed this was a game wide bug and was patiently waiting for an update, but I don't see anyone else reporting this so here I am.

    FWIW the blue houses that are stuck are located next to the railyard/dump/recycling area.
  • dhfjhvgjhvhjfg
    1067 posts
    edited September 2015
    Is the game being updated daily at the moment? Every day I seem to have to download a 300mb update to the game. Just wondering if they're all seperate updates or my game seems to be redone loading the same one each time for some reason... I have to login again after each update also
  • squirt1967
    13 posts
    edited October 2015
    My game keeps crashing at random times since around the time I installed the IRS building. It's very frustrating. I stopped visiting all friends and am at the point I can't even put my characters to work without the game crashing at least 5 times to do the process. This isn't worth using my 3G at the hospital.
  • wdhiii
    94 posts Member
    edited October 2015
    squirt1967 wrote:
    My game keeps crashing at random times since around the time I installed the IRS building. It's very frustrating. I stopped visiting all friends and am at the point I can't even put my characters to work without the game crashing at least 5 times to do the process. This isn't worth using my 3G at the hospital.

    Question: do you have your monorail up and running? That sounds exactly what I was experiencing when I had my track connected. Once I removed the pieces on either side of the stations everything went back to "normal". Ive got friends I visit that have theirs up and running but my tablet just cant seem to handle it. Of course I havent tried since the update earlier today ...

    Just curious...
  • squirt1967
    13 posts
    edited October 2015
    I have it up and running but this crashing started after the IRs building was installed. Signing in and out of origin doesn't help, nor does reloading the app. Thanks
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