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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • KevinNC07
    2 posts
    edited October 2015
    I quit playing after my origin account was merged to EA and reset me back to level 1, was at level 15, had good monorail system setup, then just quit. Posted on the forums, no replies, no PM's or email. So, that being said, since I am not considered worthy of response. I am done even though I would rather it be fixed, I just don't have the inclination anymore to allow non-action to continue with my support. EA used to be responsive, not sure what happened. :?:
  • moosemiester
    5 posts
    edited October 2015
    Game is still broken. Blue houses all stuck at 7 hours, 55 minutes. Skinner and Willie no longer exist, when I try to add them back it says "You don't have enough resources, buy with zero donuts" I try to do this and about 1/3 of my Springfield fails to render. Restart the game it comes back.

    Tried putting a blue house into inventory and putting it back to see if it would reset, exactly the same behavior it blows away about 1/3 of the town.

    Yesterday the RailYard tasks were finishing all over town. I'd send people to the dump, and have to go find them when they were done. Today they are finishing at the dump again.

    I would fix this if I knew how. It's really annoying to have to work so hard to get track pieces (I'm short two players here). I have spent money on this thing... support? Is there support? Some kind of "check your Springfield JSON" URL here?
  • DeneRFC
    4 posts
    edited October 2015
    Im not sure if im doing something wrong, but with the feature to put everyone on tasks at the one time, when i choose to put my characters on 12 tasks for example, it doesn't put every available character onto a task.

    has this happened to anyone else?
  • lucasvdc79
    3 posts
    edited October 2015
    IRS radius stopped working, 'lost' Martin, recycle jobs have to be collected one character at a time not at their depots, FRUSTRATING!
  • dmasterdou446
    2 posts
    edited October 2015
    Since installing and upgrading the IRS building to lvl3, I have been unable to log into the game. Same thing happens on 3 different devices; game will install and run just fine for anonymous starts of a new game but if I am logged-in and tap to start playing, the game will prompt me to log-in to another device and save. Whether or not I click 'OK,' and log into another device and save, or 'Play Now' then 'Continue' at the 'WARNING! Your other device didn't save your Springfield. Please sign into that device before playing' screen, I get the 'Unfortunately tapped out has stopped working' crash/report screen.

    Guessing EA is working on it since others seem to have similar symptoms...just hope I can get back to tapping before/ if there's a treehouse of horror 2015 edition 8)

    Either way, Tapped out was a lot of fun for me mostly for the reminiscing and the in-game dialogue. It has been nice to get a break from tapping though
  • dmasterdou446
    2 posts
    edited October 2015
    DeneRFC wrote:
    Im not sure if im doing something wrong, but with the feature to put everyone on tasks at the one time, when i choose to put my characters on 12 tasks for example, it doesn't put every available character onto a task.

    has this happened to anyone else?

    That was happening to me before I started to not be able to log in anymore...maybe it wont send toons on a job if they have a job available to earn currency other than cash? like the characters that have monorail/springfield heights jobs? I was hoping this was why but I never looked to see exactly which characters the unemployment office thing was skipping over...

    Good luck!
  • cruzndiva27
    4 posts
    edited October 2015
    Started yesterday, I would put people on jobs and when I log in later no one is on a job. When I try to move buildings around some building and decorations disappear. And now it's telling me I don't have Milhouse, Homer, Bart, or Lisa when I definitely do. I'm confused as to what's going on. And it's effecting my gameplay. I love this game.
  • lucasvdc79
    3 posts
    edited October 2015
    Started yesterday, I would put people on jobs and when I log in later no one is on a job. When I try to move buildings around some building and decorations disappear. And now it's telling me I don't have Milhouse, Homer, Bart, or Lisa when I definitely do. I'm confused as to what's going on. And it's effecting my gameplay. I love this game.

    Same here but with martin and mr. Burns and some other characters...

    Update: removed all the monorail track pieces, now the rest works properly. That worked before, but I thougth that bug was fixed!
    Post edited by Unknown User on
  • barbara_sh161
    2 posts
    edited October 2015
    I have been unable to log into the game since last night. Play on a Kindle Fire.
  • taxipod
    1 posts
    edited October 2015
    i had the weird situation where characters suddenly disappeared and the houses just evaporated and the timers were all stuck... i deleted and reloaded several times to no avail... its easy to solve.... you have to get rid of the monorail tracks..... and then you 'store' the property that is missing and 'unstore' it... it all works again.... its * though because I had a lovely monorail going....
  • njzeus475
    10 posts Member
    edited October 2015
    Just performed Halloween 2015 update on my iPod touch 5th gen. The game loads onto one part of my town (by the Springfield Heights tunnel), but if I try to move to another part of town or re-size the screen, game crashes. Tried several times now, but if I do anything but tap when the game first loads - I get kicked out. Anyone else?
  • apboyer186
    5 posts Member
    edited October 2015
    The Call of the Campfire Pt 3. task will not move past Bart telling a scary story. I have tried re-installing the game, I've tried rebooting my phone, I've tried signing in on a different device. Nothing works. :cry:
  • cateyez113
    4 posts
    edited October 2015
    The Job Manager at the Office of Unemployment has disappeared with the latest update. Bring it back!! It takes too long to go through 120 characters!! :evil:
  • KoWeng
    35 posts Member
    edited October 2015
    Everytime I tap for anything that grants other than money or XP like coffee cups or friend points the game get very slow, I can barely do anything.
  • chrisl040
    14 posts
    edited October 2015
    I can't load the game without it crashing before my town loads
  • crazyschumi535
    14 posts Member
    edited October 2015
    cant get past log in screen click to go and game crashes been like it for hours now
  • Sgonet1
    4 posts
    edited October 2015
    :D
  • shesILL
    52 posts Member
    edited October 2015
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    my issue is the s'mores that i'm collecting aren't counting towards the next reward
    it shows i have 1117 over my status bar but when you click the goblet it only shows 577/1620

    can someone explain or fix this?
  • Soes997
    2 posts
    edited October 2015
    Hello people from ea,

    After updating my campfire to level 2, the counter continues 0 despite tapping several nightmares.
    Can you please fix this?

    Thanx!
  • X-Judge-J-X
    8 posts Member
    edited October 2015
    HALLOWEEN UPDATE CRASHING - I can't get past the opening screen, it keeps crashing. Tried uninstalling, using my android phone instead of my iphone, and I'm getting a little more than annoyed, anyone know if EA are trying to patch the problem? it's been like this for 12 hours.
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