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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • yamahamsr6
    3 posts
    edited February 2016
    Logged in today and everything was lost, took me down to level 5. How do I get 3+ years back?
  • SMARBLE
    1 posts
    edited February 2016
    Sometimes updates turns off my confirm donut spending feature. It is very annoying because I have large fingers and I had it on for a reason. I end up spending donuts on something stupid. Very annoying as they are hard to come by!
  • Big82S
    570 posts Member
    edited February 2016
    I'll be as professional as I can.


    I have noticed During the Christmas Event that the task by Bart Simpson Control Mechanical Ants is not working propperly. I see Bart standing by the school with a remote control but the ants are not attacking the school.
    So the secondary animation is not triggering as there must be a break in the code or code got deleted or something of that nature.

    I and others who bought one or all of the Mechanical ants would defiantly be greatful if this could be fixed as soon as possible. Thank you and have a nice day/night.
  • dunkdaskunk
    4 posts Member
    edited February 2016
    I'm stuck on the "make M O N A complain about the living" task. Grandpa finished his part of the task, and I've done M o n a' s task 5 or 6 times, and it won't complete.
  • FuriousLiquid
    4 posts
    edited February 2016
    I'm currently Lvl12, and still unable to access Bart as a character.

    I took a 2 year hiatus from the game when the Bart task was started, and now it's not giving me the option to complete it.

    No option to purchase the tree house either.
  • Beesus
    1 posts
    edited February 2016
    Find Maggie Mini-game Bug
    I want to report a bug I am running into on the newest update. I am using an Android "LG G4" running Android 6, and everything has been working ok. There is a new part of the game that I am having an issue with. "Find Maggie" doesn't seem to be working correctly. I am able to start the mini-game , but when I find Maggie it does not matter how many times I tap on her , the game won't recognize it, then the timer runs out and it says "OOPS" couldn't find Maggie. I can't try for another 16 hours. I have tried it 3 times and it never works. I don't know if other people are having this same issue, but I have been playing the game for a long time and no other interface / touch screen problems have every happened.

    Thanks,
  • thephotog97
    1 posts
    edited February 2016
    I have been playing TSTO for 3 years now and have been pretty trouble free. But lately for some reason about once a week, when I start the game, I have to log in to EA and then the game attempts to re-download itself, like all 467MB worth. It's very frustrating when this happens at home since I have a very slow connection and I just quit the game. I only play this game on one device and I don't usually log out. Not sure why this is happening. Anyone...Bueller....Bueller?

    Iphone 6, IOS 9.2.1

    Post edited by Unknown User on
  • twiisted247
    27 posts Member
    edited February 2016
    Here is a screenshot of my issue.

    image_zps5gkhrtgu.png

    I had almost completed part 4 of the World's Largest Redwood and now I have nothing listed for tasks and am stuck. I have tried several things including storing and unstoring characters (specifically Quimby since he was the one working on part 4), going to KL and visiting friends, uninstalling and reinstalling the game, and I even tried opening my account on a different device (iOS & Android), and now I'm out of ideas. Please help!!
  • Jbssnnt
    2 posts
    edited February 2016
    Hi,

    I've been playing this game anonymously for a long time now and had been over level 50, had about 130 donuts, and had many items only available from special events. However, I logged in today after downloading the latest update and was promptly shown a new game with nothing in it. Is there anything I can do to get back my progress?

    Thanks, Jbssnnt
  • codefrog2002
    4 posts Member
    edited February 2016
    Maude is supposed to be available for six more hours but she is gone from the store! I was just about saved up to buy her but the update seems to have zapped her. I spent donuts on the XP collider in order to power through to get her. Please put her back in the store for another day.
  • DarrenP1968
    2 posts
    edited February 2016
    Accepted a few friend requests, when I try to visit them it says they have newer content and I need to update. After I do I still can't visit them

    Fixed, had to go uplate at the app store. I'm an idiot..
    Post edited by Unknown User on
  • awilcox879
    1 posts New member
    edited February 2016
    I have a task to upgrade a private island to Level 2, I have already completed this task. and my island is now on level 5.

    Is there any way of getting this task off my list?

  • 2_ninety
    3 posts
    edited February 2016
    Jbssnnt wrote:
    Hi,

    I've been playing this game anonymously for a long time now and had been over level 50, had about 130 donuts, and had many items only available from special events. However, I logged in today after downloading the latest update and was promptly shown a new game with nothing in it. Is there anything I can do to get back my progress?

    Thanks, Jbssnnt

    The same here...
  • thacntreb590
    1 posts
    edited February 2016
    Since the Casino update, I cannot complete Chocolate Pain Pt. 2. The Ah Fudge Building has a check on it, but when I tap it, it freezes up the game.
  • apacerbg680
    8 posts
    edited February 2016
    I've completed "The Old Man and the 'Sino Pt. 3" but it's not starting the The Old Man and the 'Sino Pt. 4 so now i'm stuck just with the casino building and can't do nothing with it
  • tirrant1640
    2 posts
    edited February 2016
    It seems that the 'Burns' Casino Crafting' items are not giving Club Card Points when they are purchased and then placed? Anyone else having this issue?
  • maurgarita
    6 posts
    edited February 2016
    Another Where's Maggie Issue.
    The last two times I have played, I have found Maggie on Moe's.
    The game, however, sees a SECOND MAGGIE on another building....
    Talk about frustrating- tapping away at Moe's while the game flies over to another building....
  • kolbam
    3 posts
    edited February 2016
    Hey guys,
    I also got an problem with the search of Maggie.
    Searching Maggie itself works propperly, but when I found her three times I don't get the reward. This lasts now for about 10 days.
    Even the update and a new installation dind't solve this issue.

    Can someone help me getting this solved? I mean everybody loves Donuts :twisted:

    Hmmmm premium currency ;)

    Thank you all and will your Springfield grow up!

    Regards.
  • PatoIbris
    1 posts
    edited February 2016
    Hey guys, I'm having trouble with the Casino rewards. The regular game UI says I have over 18000 red chips but the rewards center says I have less than 12000 so it hasn't released the 2nd reward when I should be well on my way to getting the third one. If it helps any I'm playing on an iOS device with both the OS and the game updated to their latest versions. Hope you can help and thanks a lot!
  • Jbssnnt
    2 posts
    edited February 2016
    2_ninety wrote:
    Jbssnnt wrote:
    Hi,

    I've been playing this game anonymously for a long time now and had been over level 50, had about 130 donuts, and had many items only available from special events. However, I logged in today after downloading the latest update and was promptly shown a new game with nothing in it. Is there anything I can do to get back my progress?

    Thanks, Jbssnnt

    The same here...

    Since nothing has been posted in this thread yet for anyone else with this issue go here https://help.ea.com/en/article/the-simpsons-tapped-out-potential-land-reset-issue-for-anonymous-players/.
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