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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • Linz184
    2 posts Member
    edited March 2016
    After the last update my game won't go past the loading screen. I uninstalled the app and went to reinstall, but at the loading screen it says "Warning: Your other device didn't save your progress." Or something of that sort. Well this is the only device i ever had the game on. Any suggestions as to how I can get my town back? Please help! I've put a lot of time into it, would hate to lose it!
  • solsikken16
    1 posts
    edited April 2016
    EA_Gypsy wrote:
    Please use the following thread for any bugs or game issues you may spot while playing The Simpsons: Tapped Out.

    When the springfielders do jobs in the coffeshop, it doesn't count the rewards correctly.
  • DrkJynx
    1 posts
    edited April 2016
    Hi

    I can't get prompt to re elect mayor quimby part 2. I had the opportunity with Lisa and office wiggum but didn't have enough money at the time. I ended up buying other buildings first and completing other quests. Now I have plenty of money but can't get back to a point where I start part 2 and can purchase town hall. I did the bribes activity already which has been the answer in other posts. Thank you for your help!
  • myfamilyawesome
    19 posts
    edited April 2016
    Not able to set fire on other Springfield! There is no matches for me to set fire on any of my other Springfield friends.
    Can't play "burn it all down pt. 1". Only a few days left. Please help!
  • ogviolet351
    1 posts
    edited April 2016
    I have earned and recieved fire chief moe, but now I cannot get story to continue. I have deleted and redownloaded the game already. Help!
  • msgtwife10227
    2 posts
    edited April 2016
    Ok so I have had millions of dollars, several different times, I go to visit my neighbors and when I return to my Springfield I have $400,000!!! Same when I put it away at night, return to game the next day, lost more $$$$. Not sure what's going on but it's nerve racking and as of now I'm playing towards nothing. I can't move ahead! Frustrated! Anyone else having this issue? PLS HELP!!
    Post edited by Unknown User on
  • cokewithvanilla
    55 posts Member
    edited April 2016
    My IRS building is at max level 9 but the building skin didn't change?

    http://i.imgur.com/ULoVOtN.png
    ULoVOtN.png
  • Akemichan00
    3 posts
    edited April 2016
    My game is constantly crashing as I play. It's random as to when it crashes in my town. I can't collect all my money without it crashing several times forcing me to close the app and start it again.

    Also having trouble accessing my friend's towns. I've just given up trying to visit them because I crash so much.

    Will you please fix this?

    Thanks!
  • jessieeo
    3 posts
    edited April 2016
    I'm on level 53 but no chararacrers/buildings have unlocked since level 43 (Honest John's Computer and everything forward is locked). They all have the check mark beside "reach level __," and no check marks beside "start the ___ quest." I'm getting frustrated because I've played this for years and spent lots of money and now I can't progress. Does anyone know if there's a way to make a quest start? As far as I know it's up to the game to have it pop up automatically? Am I missing something? :( Anyone else dealing with this??

    P.s EA help was beyond not helpful, they told me to "unlock and play like everyone else" and that they can't force tasks. Didn't seem to understand that unlocking and playing like everyone else is exactly the thing that isn't working for me :x
  • KrustyBrand
    15340 posts Member
    edited April 2016
    jessieeo wrote:
    I'm on level 53 but no chararacrers/buildings have unlocked since level 43 (Honest John's Computer and everything forward is locked). They all have the check mark beside "reach level __," and no check marks beside "start the ___ quest." I'm getting frustrated because I've played this for years and spent lots of money and now I can't progress. Does anyone know if there's a way to make a quest start? As far as I know it's up to the game to have it pop up automatically? Am I missing something? :( Anyone else dealing with this??

    P.s EA help was beyond not helpful, they told me to "unlock and play like everyone else" and that they can't force tasks. Didn't seem to understand that unlocking and playing like everyone else is exactly the thing that isn't working for me :x

    Have you checked the GUIDES AND WALKTHROUGH LINKS section found in the Game Discussion forum? If not, it’s often helpful when trying to ascertain the "sticking point" in a particular game.
  • JTSawyer
    1 posts
    edited April 2016
    So, ever since the end of the Thanksgiving event, I have had an issue with King-Size Homer's task: 'Let it All Hang Out on the Beach.'

    The final quest sort of abruptly ended after the event ended and it didn't let me finish it (even after verifying that every character was free). So now, his animated task is locked due to 'Quest.' Before anyone asks, yes, I have every single piece of land unlocked along with all of the beach and I have plenty of rivers in my town. I also have lots of both types of beach chairs along the beach.

    I reached out to EA support and they were worthless and directed me here. Hopefully a developer see this...
  • Muhsterino
    4499 posts Member
    edited April 2016
    jessieeo wrote:
    I'm on level 53 but no chararacrers/buildings have unlocked since level 43 (Honest John's Computer and everything forward is locked). They all have the check mark beside "reach level __," and no check marks beside "start the ___ quest." I'm getting frustrated because I've played this for years and spent lots of money and now I can't progress. Does anyone know if there's a way to make a quest start? As far as I know it's up to the game to have it pop up automatically? Am I missing something? :( Anyone else dealing with this??

    P.s EA help was beyond not helpful, they told me to "unlock and play like everyone else" and that they can't force tasks. Didn't seem to understand that unlocking and playing like everyone else is exactly the thing that isn't working for me :x

    Level 43 is a bit unusual as it involves Krustyland which unlocks Princess Penelope. Have you done all the quests available in Krustyland yet? You won't be able to carry on with normal quests in Springfield until you have started this Krustyland level 43 quest.
    Answers HQ Hero HELP THREADS
  • tinymy
    1 posts
    edited April 2016
    Hi, everyone~ I am a player from Hong Kong.
    I am stuck in 2 following quests.

    1, "A Prefectly Cromulent Job Pt. 14"
    - Make Apu Recuperate in the Hosiptal.

    2, "The Princess and the Pea-Brain Pt.7"
    - Build the Duff Pavilion.

    I am on Level 58 already and just wondering when can I get those items?

    Hope someone can help me out.

    Thank you so much~
  • jrmill12
    11 posts
    edited April 2016
    I'm a level 59, but whenever I log in it plays the intro video and puts me back at level 1. Then it crashes. The login screen still shows me at level 59, not sure why it's doing this.
  • Chado74
    2 posts
    edited April 2016
    This game is not loading. It says "There is not enough space on my device, please delete things on my storage to make room."
    I am max level & basically have all characters & buildings. These updates every single time I play are adding more and more bytes of data to this game making it nearly impossible to play!
    I have already done everything possible to free up storage on my device & it still won't load.
    I didn't buy an iPad to only have this game on it and nothing else.
    This game is way too data storage intensive!!!
    Please fix this issue. Enough with unneeded/unwanted constant updates.
  • BigAlain_62
    2 posts
    edited April 2016
    Hi the problem I have is the quest to pop balloons in crusty land 5 times to win donuts in the daily quest doesn't work right
  • BigAlain_62
    2 posts
    edited April 2016
    Hi the problem im having **** the quest the go to crusty land and be crusty and pop balloons 5 times in a row to win some donuts doesn't change from 1 to 5 so I can't get the quest done
  • ki_mi_te389
    3 posts
    edited April 2016
    I got stuck on the quest “Once upon a time in sprigfield part 8.” Where I should “unlock general store day 1 prizes”
    I unlocked both the cactus rock and the hitched horse but the quest doesn’t finish anyway.

    Tried going to friendstown, Krustyland, uninstalling/reinstalling the app and storing the horse and the cactus rock. But nothing works…
  • Elninoflu
    1 posts
    edited April 2016
    In the Wild West update my game crashed or disconnected (not sure which) when Gummy Jones was loading, and as a result I don't seem to have the character, he's not in storage or in town, I have tried Krustyland reloading the town. The game seems to think I skipped over earning the prize, treating it as if I never unlocked him. I have already earned the next prize, so that did not fix it. Any ideas?
  • Skittles6779
    2 posts
    edited April 2016
    with the new update i dont seem to be able to change things in my town or krustyland and can not use the store to cash in my pickaxe's or hats or anything. not real happy that this is happening. i have logged out and logged back in also unistalled the app and reinstalled it. any help would be great
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