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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • Coveinant
    1 posts
    edited April 2016
    Ok so this is a major one, I was playing and visiting my friends when the app crashed. I do what everyone else does and get back on but the problem is that I started to get EVERY SINGLE ALERT FROM THE THREE YEARS all at once. This resulted in me getting 80 free donuts (WOOHOO), and the new event being stuck on the third quest. So basically I'm stuck at the gather the finale stuff and no way to do it. So a fix to this might be a very good thing. Also keep up the good work.
  • margarita18t
    1 posts
    edited April 2016
    i have a problem with Apu being stuck in Town Plaza (saloon) so i can't complete quest 'once upon a time in Sp. Pt.3'.

    the other problem is that i don't have any robbers in my town or in any town of my friends

    what should i do? :/
    thanks
  • karenst83
    1 posts
    edited April 2016
    I can't play my town. Warning message comes up saying "your other device didn't save your Springfield. Please sign into that device before playing" I don't play on another device, just my kindle so I can't log into anything
  • umnikke8
    68 posts Member
    edited April 2016
    Getting the "Device Full" error again on iOS, even though my device is nowhere near full. There is hundreds of MB free.
  • sophiez62u581
    2 posts
    edited April 2016
    So I just got the update (my device has been dead for a while and lost the charger) with what seemed like a wild west thing but when I got on my springfielders and other objects in the game are covered by like a black square which moves with my characters. Also my quests are blacked out.too and I can't see what to do. Is this happening with everyone? Or just me?
  • jdcawesome
    3 posts
    edited April 2016
    Help, I started obtaining future missions for October fest and I am receiving future items from the gold rush update (guns, TNT) I didn't care too much until I realized everytime I tried to spend my current pick axes and hats, my game crashes. Now I can't redeem any of my new items. Help!
  • darnanor904
    38 posts Member
    edited April 2016
    Since our Springfield has been blessed with dirt, crooks and prospectors, the donuts have disappeared! Dear programmers, what happened? No donuts for tapping 100 neighbors daily, no donuts for removing debris from Springfield....nothing!
    I realize the game has been more generous with donuts, but taking them away as an incentive to tap neighbors is just wrong! It takes hours to tap 100 neighbors, so we deserve an award!
    Please, bring back the donuts for tapping neighbors and clearing debris.
    Thanks in advance for fixing this important part of the game!!
  • darnanor904
    38 posts Member
    edited April 2016
    Also.... My boardwalk performers are wandering around Springfield now. They have escaped! Please put them back. They are not very enjoyable when hidden behind a tall building. They are boardwalk performers after all....
  • pyxap
    14 posts Member
    edited April 2016
    My boardwalk performer is wandering spring field and when I try to remove roads in krustyland my game crashes. Please fix.
  • KrustyBrand
    15340 posts Member
    edited April 2016
    pyxap wrote:
    My boardwalk performer is wandering spring field and when I try to remove roads in krustyland my game crashes. Please fix.

    Both are known problems described in other threads. Hopefully they will be addressed in future patches.
  • brimstone8938
    10 posts Member
    edited April 2016
    keep getting "Device Full" message, have plenty of free space, deleted and installed, still receiving the same message
  • KrustyBrand
    15340 posts Member
    edited April 2016
    keep getting "Device Full" message, have plenty of free space, deleted and installed, still receiving the same message

    Just out curiosity, how much free memory do you have? I ask this because I recall how sluggish my game was (especially during events) when I had 2-3 GB free; mine runs much better now that I have about 10 free.
  • ohnobees189
    2 posts
    edited April 2016
    Hi, reporting a bug. Earlier today I started my game and oddly a lot of past seasonal quests popped up. Xmas, combined * Patrick's day and Easter, the Mars quest, Halloween, and also the second act of the current Wild West content, A Fistful of Bothers. The holiday ones were gone after I restarted, but I did the first part of A Fistful of Bothers without thinking and now my game crashes every time I try to trade in the general store, thereby locking me out of advancing in the first act of the Wild West content (which wasn't overwritten by the second act appearing). Is there a way I can revert to only having only the first act open, as it should currently be?
  • Aquachimp
    1 posts
    edited April 2016
    I'm having the very same issues. Keep getting old quests popping up and now the game crashes every time I try to hand in anything at the general store due to my game having started Act 2.
  • nicoschell
    1 posts
    edited April 2016
    I have the same problem: old quest line pop up randomly, and I cannot hand in trades at the general store.

    This basically blocks me from making progress in the event.

    -Nico
  • tralynray
    3 posts
    edited April 2016
    Same problem. Game crashes when I try to trade in the general store because it had me collecting guns and built the jail.
  • Steamdragon73
    1 posts
    edited April 2016
    Greetings and salutations!

    I might be missing something with the game, but ...

    I've been playing off and on for a couple of years, and I recently came back as the Deep Space Homer content was wrapping up, and I got right into the casino stuff. The problem I see - and it's more an inconvenience than a problem - is persisting into the new western-themed content.

    Some characters still register as having tasks (highlighted in yellow or still giving stars towards NARA) that pertain to the Deep Space Homer content.

    Am I still able to build things using the stars collected? I didn't think I was able to, but for some reason, I'm still able to collect said stars.

    Also, I would have put this under another area of the forums, but there are many, many threads and I couldn't find anything pertaining to this "issue".

    Thank you all for your time!
  • peachpit9144
    1 posts
    edited April 2016
    I'm having the same problem that others have mentioned. When I try to cash things in at the general store the game crashes. Please fix this soon
  • 74ladalizer
    2 posts
    edited April 2016
    I'm having the very same issues. Keep getting old quests popping up and now the game crashes every time I try to hand in anything at the general store.
    Please fix the problem!
  • mrolson81
    36 posts
    edited April 2016
    I am having the same crashing problem others on this thread have mentioned. Please see the below link for details on the problems I am experiencing.

    http://forum.ea.com/eaforum/posts/list/10409810.page
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