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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • KrustyBrand
    15340 posts Member
    edited August 2016
    masc2279 wrote:
    There is a bug with the new Monorail Tunnel it does not align with current track layouts that i have throughout my whole city. There is no way to make the tunnel line up since there is only 4 places you can place the tunnel and no fine tuning of location.

    I have contacted support and they said that this is a known bug and to place the comment here not sure why. But as of right now the tunnel is useless.

    If you poke around (both the Bugs & Issues and the Game Discussion sub-forums) you’ll find threads discussing this issue at length. I suppose it’s good to know that EA is at least aware of the problem. Don’t know why they keep sending people here.
  • annemarie81
    1 posts
    edited August 2016
    Found one Dutch translation that is quite funny (in my opinion)... Not sure how to add an image here, but when you have the elephant and the radio tower, the elephant can do an extra task. In English it says: "Spray water with your trunk" (I think). The used translation in Dutch is "Spuit water met je kofferbak".

    "Kofferbak" is a translation of "trunk", but not the correct one. It actually means "trunk of your car". So now the task can be translated back to English as "Spray water with your trunk of your car", or "Spray water with your car's trunk". An elephant's trunk is called a "slurf" in Dutch.

  • wdhiii
    94 posts Member
    edited August 2016
    Considering some of the issues other people are having at the moment this one seems pretty minor but I thought Id ask..

    Every time I go into the game Burns Summer Mansion and the Players Club Tower have changed from what Ive had them set on; Mansion Both Wings and the basic Players Club Tower

    Like I said, minor in comparison but was wondering if anybody else was experiencing this and, if so, if you perhaps found a solution?

    Thanks :)
  • KrustyBrand
    15340 posts Member
    edited August 2016
    wdhiii wrote:
    Considering some of the issues other people are having at the moment this one seems pretty minor but I thought Id ask..

    Every time I go into the game Burns Summer Mansion and the Players Club Tower have changed from what Ive had them set on; Mansion Both Wings and the basic Players Club Tower

    Like I said, minor in comparison but was wondering if anybody else was experiencing this and, if so, if you perhaps found a solution?

    Thanks :)

    There have been a couple of threads about this in recent months, but I can’t seem to locate them. If I recall correctly, playing the Insanity Cauldron mini-game supposedly prevents this from occurring.
  • montygilmore
    1 posts
    edited August 2016
    I completed the daily challenge to buy a Scratch-R ticket on July 31, however the game hasn't updated to close the challenge and give me the 3 donuts. I'm about ready to request a refund from iTunes. Please let me know when this will be fixed.
  • ceomaxie
    3 posts Member
    edited August 2016
    There is a bug with the game
    Game object that is causing the issue: Donut Boat
    Synopsis: Normally when you touch the donut boat, the boat will blow it's horn, smoke comes out, and it rains donuts full screen for a few seconds then stop. This animation would NOT repeat until the next time you touch the boat. However, 7 days ago I exit the game while it was raining donuts. After returning to my game later, I noticed a glitch in the game. It rains donuts for a few seconds wait two minutes and repeat in that sequence in a forever loop every two minutes, forever. When I try to run other full screen animations ( Like channel studio 6's broadcasting Arnie Pye ) nothing happens. It appears the donuts rain effect is preventing all other full screen effects from happening too. I tried clearing cache, uninstalling, reinstalling the app. I even tried playing the game on a different device. The problem appears to be in my profile in the EA server because the problem shows on all devices. I also ran a background search on EA's forms to see if other people had this problem. There ARE other people that have this problem too. Here's the link: http://forum.ea.com/eaforum/posts/list/0/10411811.page#35708556 Read MDPennock post. You could roll my game back by 7 days to try to solve it but this bug needs to be fixed on everyone's game that is experiencing it.
  • KrustyBrand
    15340 posts Member
    edited August 2016
    ceomaxie wrote:
    There is a bug with the game
    Game object that is causing the issue: Donut Boat
    Synopsis: Normally when you touch the donut boat, the boat will blow it's horn, smoke comes out, and it rains donuts full screen for a few seconds then stop. This animation would NOT repeat until the next time you touch the boat. However, 7 days ago I exit the game while it was raining donuts. After returning to my game later, I noticed a glitch in the game. It rains donuts for a few seconds wait two minutes and repeat in that sequence in a forever loop every two minutes, forever. When I try to run other full screen animations ( Like channel studio 6's broadcasting Arnie Pye ) nothing happens. It appears the donuts rain effect is preventing all other full screen effects from happening too. I tried clearing cache, uninstalling, reinstalling the app. I even tried playing the game on a different device. The problem appears to be in my profile in the EA server because the problem shows on all devices. I also ran a background search on EA's forms to see if other people had this problem. There ARE other people that have this problem too. Here's the link: http://forum.ea.com/eaforum/posts/list/0/10411811.page#35708556 Read MDPennock post. You could roll my game back by 7 days to try to solve it but this bug needs to be fixed on everyone's game that is experiencing it.

    No one from EA is here reading this. As I noted in a response to one your other messages on this problem, this is a user’s forum. You need to re-contact EA directly.
  • connerssd
    1 posts
    edited August 2016
    I am wondering if anyone else is experiencing this issue. When I got the Go Kart minigame Tapped out rebooted. When it rebooted, I lost all the progress I made toward getting the monorail tunnel tonSpringfield Heights. I was on my last leg, about to claim thetunnel!!

    Still luv this game!
  • croissant76
    2 posts Member
    edited August 2016
    Im having trouble making lisa chain herself to the redwood. Everytime I click on her picture in the taskbook and go to do the task it keeps taking me to my inventory. Am I missing something? I didnt think I needed anything to complete the task apart from the redwood and lisa but the games making me think otherwise. I contacted EA for support but they said they can't do anything about it because can only help with issues in the game itself, we cannot make changes or correct game bugs. i dont want to have to start the game from the beginning, im on level 109. any help would be appreciated. thanks
  • KrustyBrand
    15340 posts Member
    edited August 2016
    Im having trouble making lisa chain herself to the redwood. Everytime I click on her picture in the taskbook and go to do the task it keeps taking me to my inventory. Am I missing something? I didnt think I needed anything to complete the task apart from the redwood and lisa but the games making me think otherwise. I contacted EA for support but they said they can't do anything about it because can only help with issues in the game itself, we cannot make changes or correct game bugs. i dont want to have to start the game from the beginning, im on level 109. any help would be appreciated. thanks

    It sounds as if you were unlucky enough to get a hold of one of the less astute EA help people.

    You could try checking the forum walkthrough. See here:

    http://forum.ea.com/eaforum/posts/list/10398470.page

    More specifically, the fact that the game takes you to your inventory makes me think it wants you to use/place something you have in your inventory. The wood chipper perhaps? I’m not at all sure it’s placement is necessary for the task to go forward, but it’s perhaps something to check. Good luck.
  • tritchen123
    3 posts Member
    edited August 2016
    My villains are missing... I bought the fighting villains/felons at the end of the Sequel Squad to battle in Orphan Alley, but they disappeared a couple of days ago. When I click on Orphan Alley, there is no option to switch to the version with the fighters. I contacted EA - but they couldn't fix it. They gave me back the donuts I'd spent, but I miss my villains...

    Anyone else having that problem?
  • KrustyBrand
    15340 posts Member
    edited August 2016
    My villains are missing... I bought the fighting villains/felons at the end of the Sequel Squad to battle in Orphan Alley, but they disappeared a couple of days ago. When I click on Orphan Alley, there is no option to switch to the version with the fighters. I contacted EA - but they couldn't fix it. They gave me back the donuts I'd spent, but I miss my villains...

    Anyone else having that problem?

    Yes, there was thread about this issue earlier this month.

    http://forum.ea.com/eaforum/posts/list/10415055.page#35707030
  • YoBartDude
    14 posts Member
    edited August 2016
    Game aspect ratio bug.

    This has happened before with past updates. I am using Android and it basically looks my town is stuck in full zoom and won't zoom out any further. But display boxes and pop-ups are all enlarged as well so the aspect ratio seems to be incorrect. Weird because there was no update this time.

    Last time this happened it took a while before it was fixed as I has to wait for EA to release an update. Please let me know if anyone with similar problems knows of a quicker fix. Thanks.
  • KrustyBrand
    15340 posts Member
    edited August 2016
    YoBartDude wrote:
    Game aspect ratio bug.

    This has happened before with past updates. I am using Android and it basically looks my town is stuck in full zoom and won't zoom out any further. But display boxes and pop-ups are all enlarged as well so the aspect ratio seems to be incorrect. Weird because there was no update this time.

    Last time this happened it took a while before it was fixed as I has to wait for EA to release an update. Please let me know if anyone with similar problems knows of a quicker fix. Thanks.

    See this recent thread from the Game Discussion sub-forum; it might be talking about the same issue or at least something similar.

    http://forum.ea.com/eaforum/posts/list/10415439.page
  • biguzis
    1 posts
    edited August 2016
    Hi there!

    For a while I'm getting all updates(500+Mb) downloading once I open app. It happens only when i start app freshly, not from background. Cant remember when this started to happening, but its about two months. Using Android.

    This is known issue? Or its just me?

    Thanks,
    Biguzis
  • KrustyBrand
    15340 posts Member
    edited August 2016
    biguzis wrote:
    Hi there!

    For a while I'm getting all updates(500+Mb) downloading once I open app. It happens only when i start app freshly, not from background. Cant remember when this started to happening, but its about two months. Using Android.

    This is known issue? Or its just me?

    Thanks,
    Biguzis

    Yes, others have reported this issue. I’m not aware of any current workaround.
  • YoBartDude
    14 posts Member
    edited August 2016

    See this recent thread from the Game Discussion sub-forum; it might be talking about the same issue or at least something similar.

    http://forum.ea.com/eaforum/posts/list/10415439.page

    Thank you so much for this. Found my answer immediately! I have a Samsung and had to download a game tuner app to adjust the screen quality. Super fast fix. Much appreciated.
  • drmartinus77
    92 posts Member
    edited August 2016
    Since nobody seems to pay attention to the thread, I'll post a link here and hope that someone who can help has a look at it. Or is there no solution to the problem?
  • paw337284
    6 posts Member
    edited August 2016
    So I've tried several times to place the OLD ABANDONED WAREHOUSE (BAKING BREAD PT.6)
    but game will not allow me to place warehouse in my world. Not sure what the problem is. Wont be placed on grass or ground ant help that you can provide me with?
  • KrustyBrand
    15340 posts Member
    edited August 2016
    paw337284 wrote:
    So I've tried several times to place the OLD ABANDONED WAREHOUSE (BAKING BREAD PT.6)
    but game will not allow me to place warehouse in my world. Not sure what the problem is. Wont be placed on grass or ground ant help that you can provide me with?

    It can only be placed on Squidport.
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