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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • BLITZDonuts
    199 posts Member
    edited August 2016
    Does anyone is having trouble with Daily Challenges. Mine is stuck to "a new challenge is on its way" with no timer appearing, as is missing. More than 24 hours have passed since the last 1100 collect matter. :(

    Since the BixBox donut cannot be put in my inventory.
  • kadip77
    1 posts
    edited August 2016
    3752481 wrote:
    Does anyone is having trouble with Daily Challenges. Mine is stuck to "a new challenge is on its way" with no timer appearing, as is missing. More than 24 hours have passed since the last 1100 collect matter. :(

    Since the BixBox donut cannot be put in my inventory.

    Hi
    I have same problem few weeks for now.
    I dry to uninstall the game, but problem does not solved. Sign out and in again, but still same problem.

    Any ideas?
  • lizschatz
    2 posts
    edited August 2016
    Hi! I posted elsewhere, also. Sorry for the duplication. In the SciFi update, my town has only had one robot in it per day for the past 2 days. Is anyone else having this problem? I feel as if this is seriously slowing my quest progress.
  • KrustyBrand
    15340 posts Member
    edited August 2016
    lizschatz wrote:
    Hi! I posted elsewhere, also. Sorry for the duplication. In the SciFi update, my town has only had one robot in it per day for the past 2 days. Is anyone else having this problem? I feel as if this is seriously slowing my quest progress.

    See the following thread; it may apply to you.

    http://forum.ea.com/eaforum/posts/list/10416095.page
  • lizschatz
    2 posts
    edited August 2016
    lizschatz wrote:
    Hi! I posted elsewhere, also. Sorry for the duplication. In the SciFi update, my town has only had one robot in it per day for the past 2 days. Is anyone else having this problem? I feel as if this is seriously slowing my quest progress.

    See the following thread; it may apply to you.

    http://forum.ea.com/eaforum/posts/list/10416095.page

    Thank you!!
  • Lorelei9472
    1 posts
    edited August 2016
    The game has a glitch on my device that does not allow me to buy donuts. I can't even click the purchase button. Im trying to buy an item that can help me gain event currency and I can't. This is extremely frustrating because this section of the event is done in a couple of days. I tried sending an email to EA two days ago and I've had no response. I need help! I need these donuts before the prizes in this part of the event time out. Any help would be appreciated.
  • nissa762
    1951 posts Member
    edited August 2016
    The game has a glitch on my device that does not allow me to buy donuts. I can't even click the purchase button. Im trying to buy an item that can help me gain event currency and I can't. This is extremely frustrating because this section of the event is done in a couple of days. I tried sending an email to EA two days ago and I've had no response. I need help! I need these donuts before the prizes in this part of the event time out. Any help would be appreciated.

    I assume you've set up payment on your device already through apple/google etc. I had this issue before when I was already setup. A device restart fixed it for me. You may also want to check your settings in your app store to make sure payment is still correct and active.

    ETA: I just checked and it's working for me from both the store and the pink "get more" button at the bottom of the main screen (android).
  • IckabodSchrek
    5919 posts Member
    edited August 2016
    nissa762 wrote:
    The game has a glitch on my device that does not allow me to buy donuts. I can't even click the purchase button. Im trying to buy an item that can help me gain event currency and I can't. This is extremely frustrating because this section of the event is done in a couple of days. I tried sending an email to EA two days ago and I've had no response. I need help! I need these donuts before the prizes in this part of the event time out. Any help would be appreciated.

    I assume you've set up payment on your device already through apple/google etc. I had this issue before when I was already setup. A device restart fixed it for me. You may also want to check your settings in your app store to make sure payment is still correct and active.

    ETA: I just checked and it's working for me from both the store and the pink "get more" button at the bottom of the main screen (android).

    Parental control block in settings?
    DeesToonTown in Crawl to the Finish #The Grumple Is Free!
  • Otaddy
    4 posts
    edited August 2016
    Anyone else seeing tasks from the Olympics event in various character's task lists? I tried reinstalling the game but Homer, Bart, and others still have highlighted tasks from the Olympics event.

    You can assign the task, but it never clears.

    Does anyone have a work-around?
  • KrustyBrand
    15340 posts Member
    edited August 2016
    Otaddy wrote:
    Anyone else seeing tasks from the Olympics event in various character's task lists? I tried reinstalling the game but Homer, Bart, and others still have highlighted tasks from the Olympics event.

    You can assign the task, but it never clears.

    Does anyone have a work-around?

    A few other people have noted the issue. Unfortunately no solution. Similar problems have cropped up in the past; these past problems have eventually been fixed via updates, but the fixes have not always been particularly quick.
  • Otaddy
    4 posts
    edited September 2016
    Thanks for the reply. I did report the bug to EA.
  • KrustyBrand
    15340 posts Member
    edited September 2016
    Otaddy wrote:
    Thanks for the reply. I did report the bug to EA.

    So today’s (9/1) update didn’t fix the problem?
  • sevein35
    3 posts
    edited September 2016
    Hello, during one of the recent updates my black and gold casino disappeared! Can someone please help me find my casino??? At least if you see it, tell it to come back to sevein2288, my springfield very much misses it... Thank you so much and have good day.
  • KrustyBrand
    15340 posts Member
    edited September 2016
    sevein35 wrote:
    Hello, during one of the recent updates my black and gold casino disappeared! Can someone please help me find my casino??? At least if you see it, tell it to come back to sevein2288, my springfield very much misses it... Thank you so much and have good day.

    I think you’re talking about the Players Club Tower. If so, I suspect it’s right where it’s always been, but its skin has spontaneously changed so that it appears smaller. This is a bug that has affected a number of users. For now, just change it back.
  • AGuyNamedPaul
    5 posts Member
    edited September 2016
    Future Maggie no longer generates chronotons on the PolyVac. It's just alternate Homers, Frank, and robot lady.
  • KrustyBrand
    15340 posts Member
    edited September 2016
    Future Maggie no longer generates chronotons on the PolyVac. It's just alternate Homers, Frank, and robot lady.

    I’m not seeing this in my game and haven’t heard this issue reported by anyone else.
  • 001silverxing
    4 posts Member
    edited September 2016
    The game still keep crushing when I access friend's town.
  • Otaddy
    4 posts
    edited September 2016
    No, the 9/1 update did not fix the issue...
  • rick_brito578
    1 posts
    edited September 2016
    Hi

    I had just over 406 donuts. And saw the teleporters in the shop and bought them. My event value exceeded just over 20000. Then i decided to log in via my phone and it reverted to a version earlier in the day and the teleport pods are gone and my donuts are at 326. I'm not bothered with Chronons but I lost the teleports.

    Is there anyway to get them back without having to buy them again? I remember they were labelled Theta, Zeta, something and something then you selected them.

    Can you help me get them back?
  • KrustyBrand
    15340 posts Member
    edited September 2016
    Hi

    I had just over 406 donuts. And saw the teleporters in the shop and bought them. My event value exceeded just over 20000. Then i decided to log in via my phone and it reverted to a version earlier in the day and the teleport pods are gone and my donuts are at 326. I'm not bothered with Chronons but I lost the teleports.

    Is there anyway to get them back without having to buy them again? I remember they were labelled Theta, Zeta, something and something then you selected them.

    Can you help me get them back?

    Your best bet is to contact EA. Here a link to info on how to do so:

    http://forum.ea.com/eaforum/posts/list/10352551.page
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