grumpygruf wrote: »
I also have 600 missing donuts from the Gil offer. Contacted EA the adviser said the studio was aware of the problem and is looking for a fix. THEN an adviser wanted screenshots of my email confirmation and my google wallet confirmation page for the transaction. Quickly sent. THEN an adviser asked me to delete the screenshots because they were cropped! and resend uncropped screenshots. I replied stating that I could only take a screenshot of what was on my screen ( I tried various ways to include a full page with no success) THEN an adviser replied that 2 screenshots of the same page was not acceptable, because they could be cropped. I have sent several versions of the pages which were not correct by their rules. Trying not to get too p****d off I reminded the adviser of the admittance by them that it was the EA studio's fault, and that I had sent all available confirmations of purchase to them. They will not phone me back as I am in France and the chat option is unavailable ( I wonder why?) Each time I contact them thru my case page it is a different adviser, each stating something different and all asking for the same confirmation screenshots. I would have thought the amount of players taking advantage of the studios **** up, trying to get the donut tokens without payment were very slim. EA should hold their hands up and admit and sort out the glitch ASP.
whocrew2104 wrote: »
I can't use the IRS building benefits to collect building rewards faster. I also can't collect rewards from character completed tasks by clicking their icon. This has been going on for awhile and is also happening to my wife's account as well. I've logged into different devices and the same problem exists but if i log in with a different account it works fine. It make the game less enjoyable for someone well over level 100. Anyone have any fixes for this?
EldestCosmonaut wrote: »
I have a problem with my Samsung Galaxy Tab S3. The monkey/chimpanzee exhibit whatever it's called is invisible. It's visible when I use my Google Pixel 2 XL. Not sure what the issue is
A-KATgal wrote: »
I can't find the Samsung Game Turner in Play store. Did they change the name?
Put in search, other apps came up but this one.
croissant76 wrote: »
I'm stuck on a quest line. I'm on the Much Ado Like Maindy Pt 4 and it says to make homer buy champagne however when I click on homer there is no such a task available on his list. There is a block sign next to the quest in the quest book and I'm not entirely sure why because when homer is waiting for something to do its still like that.
I got in touch with the team and they gave me some different things to try like restarting the game, trying it on different devices, but then told me to ask here. So what can I do? Am I missing something that I haven't realised? How do I solve this issue?
Muhsterino wrote: »
Mindy Some players who recently obtained Mindy are STILL unable to do one of the tasks:https://forums.ea.com/en/the-simpsons-tapped-out/discussion/206660/unable-to-do-send-homer-to-buy-champagne-task
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