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The Simpsons: Tapped Out Bugs and Issues Thread

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  • mOOnlightowl907
    12 posts Member
    edited September 2018
    Hey, everyone! Just wondering if any of you guys play on an iPhone X. I just looked at my town on an iPhone 6s and zoomed out as far as I could (this is how I usually play) and realized that the max zoom out on my iPhone X isn’t as far as the iPhone 6s!

    I’ve attached a comparison photo below. Help!!!

    https://screenshot.net/d5m7lfr
  • Hey, everyone! Just wondering if any of you guys play on an iPhone X. I just looked at my town on an iPhone 6s and zoomed out as far as I could (this is how I usually play) and realized that the max zoom out on my iPhone X isn’t as far as the iPhone 6s!

    I’ve attached a comparison photo below. Help!!!

    https://screenshot.net/d5m7lfr

    The resolution on the two devices actually looks pretty much the same. What is different is that the amount of screen real estate on the X is less. I haven’t read any similar complaints here on the forum or elsewhere. You can try contacting EA Help, although they are typically less than helpful with these kinds of problems.

  • coco1395 wrote: »
    I still have Game of Stones Pt. 4 - Solve Number 1's Task in queue as a task, but this was from a 2014 event. It won't go away and there is no way I can complete it. I guess it doesn't hinder me in any way, but it bothers me that its always sitting there and I can't get rid of it. Does anyone have any suggestions?

    It has been a while, but you have to refresh my memory so what was the task?
    Off the top of my head I know #1 has a task at the Burns mountain lodge which is where he tries to corner the Latte market .
  • Guy just have a look at your Krusty land tickets I’ve not been getting my % bonus. Please have a look make sure you are
  • My donuts are not saving. I started off this morning with 475 donuts collected all the jobs and buildings and had 508 donuts. I logged out and logged back in and it’s showing 475 donuts. It’s been doing this since Tuesday for me.
  • Try going to the friend screen and back before closing out of the game.
  • I was only 12 oozes away from completing the Price of Power Pt. 6. Suddenly when they started the new quest they reset all my ooze and none of my characters that had completed their ooze quest gave any ooze at all. Several times I’ve been allowed to finish these quest and they’ve always said that you can finish the current quest. I really want this final animation. Help!
  • I am having the same problem, click on ooze task icon, when you click do it no characters come up and my town freezes. Found each individual character to send on ooze task for 3 hours, when finished after 3 hours the ooze count doesn’t change from 0/450
  • Having the same issue.
  • Same issue - lost all my ooze progress toward next prize, and new ooze accumulated doesn’t change the ooze counter, freezing screen when I tap the ooze bucket - need to find characters individually ... all that.
  • Same issue here :(
  • I have a bug. I can't seem to use a couple of characters. They are stuck in a quest and can not use them. Example I can not use Hans Moleman and I got Iron Lung and have not been able to do his quests.
  • @joelpayan547 Unfortunately, Iron Lung and The Rambler are needed for each others questline and without both, the one you have will only have a partial task list.
    Contact EA to complain
    https://help.ea.com/en/contact-us/?product=the-simpsons-tapped-out
  • The ooze challenge doesn’t let me earn anything when I use characters to collect ooze and I keep getting daily challenges for things that need to be completed in Krustyland
  • I have the ooze challenge issue as well. Lost all my progress towards final animation challenge. Was maybe 10 away when it ended. Characters still have the quests but don’t earn ooze towards the final animation. I am a high level 150+ player.
  • Have anyone heard anything regarding the ooze issue? Any reply from EA? Read something about it any othere forum? Anything?? I have even try to re-install the game, didn't help.
  • I to have the ooze issue - allowed to complete final part of quest - but toons not rewarding any ooze..i l was litterally less then 10 away from completing before the close off time...and now stuck with it not ending! I want my animation!
  • I put Maude on her 8 hour "Revenge on Homer" job with Homer. When the task completed, I clicked Maudes photo in the upper left corner, and was taken to the ocean. I tried to click her again and was taken to unopened land. I went to put the Gypsy Fortune Teller building in my inventory in hope it would fix the issue, but the building looks like different characters, so when I tried to click it to put it in my inventory, nothing happens. I am up to date on the app, I have closed all background apps, etc. I also uninstalled and reinstalled and it has not fixed the issue. So Maude and Homer are stuck and the Gypsy Fortune Teller building is messed up, so please...help??!!
  • @rebelmom1999 You will have to contact EA or perhaps the new event tomorrow will fix it.
  • I did contact EA and the gentleman said to post my issue here so that tech support can see my issue and fix the "bug". So fingers crossed🤞🤞
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