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The Simpsons: Tapped Out Bugs and Issues Thread

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  • Just started an odd issue today; I no longer have any friends towns. They were there yesterday and now this morning I have none. See attached image. 1kbad8eetmpk.png
  • Same here. No problems logging in, just no friends. Perhaps that’s part of the EA issue noted on the main page banner? Guess I’ll check back this evening.
  • Looks like it is fixed now. Great day... No friends in the morning, then all my old friends back at night. 😉
    Glad to have them back.
  • xXxSucKDeEZxXx
    1 posts Member
    edited October 2018
    Having this issue every time i try to log. It crashes every time I get to this screen after login. Deleted the game and reinstalled.
    I can play the game anonymously with no problems
    wz06zab5s52i.jpg
  • darnanor904
    38 posts Member
    edited November 2018
    Haven't been able to connect to the server today. Saw comments on the "stuck at loading..." thread but nothing here. Can't connect, can't play and losing event progress. Anyone know what's going on? Anyone else having connection issues?

    Update: just had a live chat and the servers will be up soon.
    Post edited by darnanor904 on
  • I have a little problem. I can not buy a piece of land, which is located in the sea near Springfield Heights. When I try to buy, price is not even displayed. In other areas, everything is fine. I attach screenshots from the game.98za2sfbxqor.jpg
    2ifttfrhdvfz.jpg
  • @MrEatMyShorts This forum is for players helping other players, unfortunately this is a bug that we can’t help with, so I suggest you contact EA.
    Answers HQ Hero HELP THREADS
  • Last couple of days when I try to visit neighbours towns the game just crashes. Does it on both my iPad and my Samsung galaxy 8. I’ve tried uninstalling and reinstalling the game and it works briefly then goes back to crashing. Anyone else have this issue?
  • Event is over and I’m left with two quests that are not in characters menu. Make Womanhet realize that Skyfinger is ordering her around and make Mummy Wiggum feel annoyed. I really wish that after the event is over EA would clean up the remnants. Last event there was a problem that lasted about two weeks before it was fixed.
  • Same Problem. The womanhet tasks cant be finished and even I got the update and could do the into quest of homer an the turkey, no further task appears.
  • @dtpavey For the mummy Wiggum quest:
    Nixlinx wrote: »
    I had the same problem. For me the 60 minute task was highlighted when I tapped on Mummy Wiggum, so I tried that one out. I rushed it with Donuts and it completed the task for me. Now I have to send him on Rampage and everything seems to work. Hope that helps you out !

    Answers HQ Hero HELP THREADS
  • ***NEW BUG*** Game stuck at daily task of “Send Springfielders to try out latest Krusty burger promotion”. It shows the task as completed, will collect cash, but will not release characters. After reboot, was able to see characters leave krusty burger only to immediately return. This is affecting the game play
  • I had just taken everything out of the Alter Ego Mystery Box yesterday. After placing the Cool Brown House (with Cool Homer), the quest would not start.

    I had tried storing it and placing it, closing out of the game (clear from recent) and reopening and neither of that did not trigger the quest to start. Even having Homer, Bart and Lisa free didn't help either.

    Do not add me as a friend in the game anymore as I rarely visit my friends' towns. Not adding anymore too
  • cmp9969 wrote: »
    ***NEW BUG*** Game stuck at daily task of “Send Springfielders to try out latest Krusty burger promotion”. It shows the task as completed, will collect cash, but will not release characters. After reboot, was able to see characters leave krusty burger only to immediately return. This is affecting the game play
    It’s not really a new bug, it has been around a while. Store the KB, go to friends screen, return to your town and replace the KB.
    Answers HQ Hero HELP THREADS
  • I lost King Size Homer...have the work station, but no Homer. Cannot obtain from store as it states I cannot have more than 1.....Samsung Note 8

    Also, on Samsung Galaxy Tab 3, all of the mountains are gone...and the Monstromart and Lard Lad Factory do not appear...tho I know their locations and can collect from them.

    Any help is appreciated.
  • zaleskb1 wrote: »
    I lost King Size Homer...have the work station, but no Homer. Cannot obtain from store as it states I cannot have more than 1.....Samsung Note 8

    Also, on Samsung Galaxy Tab 3, all of the mountains are gone...and the Monstromart and Lard Lad Factory do not appear...tho I know their locations and can collect from them.

    Any help is appreciated.
    For missing content you will have to contact EA.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/80732/how-to-contact-ea-directly/
    Second query, see this thread, many players have the same issue:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/224867/items-present-but-not-displaying/p1
    Answers HQ Hero HELP THREADS
  • Muhsterino wrote: »
    zaleskb1 wrote: »
    I lost King Size Homer...have the work station, but no Homer. Cannot obtain from store as it states I cannot have more than 1.....Samsung Note 8

    Also, on Samsung Galaxy Tab 3, all of the mountains are gone...and the Monstromart and Lard Lad Factory do not appear...tho I know their locations and can collect from them.

    Any help is appreciated.
    For missing content you will have to contact EA.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/80732/how-to-contact-ea-directly/
    Second query, see this thread, many players have the same issue:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/224867/items-present-but-not-displaying/p1

    Definitely helpful for 2nd issue. Thanks, working through it now...
    Funny....for the 1st issue, EA referred me here haha.
  • Getting kicked off the server when tapping neighbors. This is happening every 4-5 neighbors and results in lost xp and whatever else is awarded. Anyone else giving up on tapping neighbors? Getting kicked off during play in my town, at least every 1/2 hr. Going on for a over a week now and wondering what's up.
  • Getting kicked off the server when tapping neighbors. This is happening every 4-5 neighbors and results in lost xp and whatever else is awarded. Anyone else giving up on tapping neighbors? Getting kicked off during play in my town, at least every 1/2 hr. Going on for a over a week now and wondering what's up.
    Other players have mentioned similar problems in this thread:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/235489/rtt-got-the-bart-screen-4-4-times/p1
    Answers HQ Hero HELP THREADS
  • Water Baron Burns Mansion just made invisible with Christmas update!9lk97rlgqha3.png
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