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The Simpsons: Tapped Out Bugs and Issues Thread

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  • I didn't finish all of the spring cleaning missions, but I got Mrs. Glick. Only problem is that she litteraly can't do anything? Has any one else had this issue? All of her actions are locked, and no new quest line seems to start...
  • Yes. EA will have to fix it in a future update.
  • Je ne peux pas me créer de compte ea . A chaque fois que j'essaie il y a un message d'erreur qui s'affiche. Donc je suis toujours obligé de jouer en anonyme et c'est impossible pour moi d'avoir des amis dans ce jeu
  • I use a Kendal Fire and my screen is large and will not allow me to minimize the font. Would love to know how to correct the issue.
  • I use a Kendal Fire and my screen is large and will not allow me to minimize the font. Would love to know how to correct the issue.
    Seems to be affecting all Kindle Fire players, EA will need to provide a fix.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/239111/game-is-zoomed-all-the-way-in-after-downloading-valentines-update#latest
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Can-t-zoom-out-on-Fire-HD-8/m-p/7365145#M128415
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  • ive completed quest 5 in rome-eh & julie-aye but it wont give me the option to collect the reward character has anyone else had this issue?
  • ive completed quest 5 in rome-eh & julie-aye but it wont give me the option to collect the reward character has anyone else had this issue?

    I'm not to quest 5 yet, but here's my experience. You may need to complete a task. Scroll down to see if there are any tasks left to do. That happened to me during the last event.
  • ive completed quest 5 in rome-eh & julie-aye but it wont give me the option to collect the reward character has anyone else had this issue?
    This was posted in game discussion:
    cBUa9Ay.png


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  • After I got that quest done it didn't finish like the first one did.
  • After I got that quest done it didn't finish like the first one did.

    are you sure you finished? (See screenshot in the post right above yours)
    I do not accept unsolicited friend requests! PM me and say hi first.
  • I've discovered a glitch in which the game pays out some buildings multiple times. Everytime I log on my 24 hour buildings are paying out as is Krusty Land and some of my 12 hour buildings.
  • I've discovered a glitch in which the game pays out some buildings multiple times. Everytime I log on my 24 hour buildings are paying out as is Krusty Land and some of my 12 hour buildings.
    Many players have reported problems with building payouts:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/241402/money-for-most-all-buildings-not-showing#latest
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  • Hello! I've been experiencing a glitch on which everytime I go into my friends-list and come back to my Springfields, Homer's and Ned Flander's house's tax is available, but after you collect it, the remaining time continues on where it was.

    Example: if you normally collect them, wait a 30s seconds, Ned's house tax timer will be at 04:30, so you need to wait 4 minutes and 30 seconds to collect it again. But if you go into your friends-lists, come back to your Springfield, and collect the tax, the timer will then be at 04:00 (considering you took 30s to do that).

    So basically you can farm infinite money from those places, even tho it's a small amount, it still is a glitch.

    I can further on post a video of the process, showing the issue.
    I have tested it with syncs stuff, and the money you earn stays in your "wallet" no matter what or how long you are away from the game.

    Hopefully this will be fixed, even not being something that bothers me or my gameplay.
  • @dudumanent405 There are several glitches right now associated with the Sky Finger monument. You are experiencing the good glitch. Others are experiencing the bad one where they cannot collect any money at all. I am sure EA will fix it.
  • WelMidd
    1 posts New member
    Almost every time I open the app, it says it has to download 992MB before I can play. That will cost me 10 minutes every time before I can play the game... This is very annoying. Does anyone have the same problem?
  • WelMidd wrote: »
    Almost every time I open the app, it says it has to download 992MB before I can play. That will cost me 10 minutes every time before I can play the game... This is very annoying. Does anyone have the same problem?
    This is usually due to not having enough space on a device, particularly Apple products. See the first two posts in this thread:
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/192785/possible-solutions-for-re-downloading-apple-devices-troubleshooting-tips#latest
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  • jtremb5
    2 posts New member
    At some point in the past few months, Frank Grimes disappeared from my town. The Forgotten Gravestone is still there, and I've tried putting it into my inventory and taking it back out several times, but even though Grimey is shown alongside it in my inventory, he doesn't reappear.

    I've contacted EA Support about this, and while they tried removing it from my account and re-adding it, that didn't fix the problem. This is apparently the first time that they encountered this bug, and I was directed to post here.

    Has anyone else encountered something like this, and is it possible to fix it? While it's not a huge deal (it's one character out of about 250), he is a premium character that took time or money to earn the donuts for, and it seems weird that he mysteriously vanished.
  • @jtremb5 I found the following thread on reddit from January this year:
    https://www.reddit.com/r/tappedout/comments/afkj9m/frank_grimes_disappeared/
    Unfortunately, EA often send people to ‘post on the forum’ when they can’t or won’t help them. In this case as it is a technical issue, we can’t help on this forum - we are just players like you - so if you want it resolved the only course of action would be to contact EA again.
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  • jtremb5
    2 posts New member
    @Muhsterino

    The unfortunate thing is that the Reddit account that posted that is mine, so I can't even take solace in the fact that other people are having the same problem. XD

    I feel like I should wait a bit before contacting them again; since it's the first time that they've seen this problem (or at least, that the particular person who contacted me had seen this problem), I doubt they'll have a fix for it right away. Not sure if I should wait until the next major content update, or the next update in general before trying again.
  • mattyk014
    1 posts New member
    Not sure if anyone else has had this issue. The most recent update (school reunion) has all my characters are stuck on the daily task of ‘Check our Latest Promotion’ at Krusty Burger and I can’t get them out to complete tasks relevant to the update (or any other for that matter).
    Furthermore, I can’t get land tokens from Goose realty and the donut factory isn’t letting me collect donuts.
    The only upside to this is that I can go out and come in again to get all the trapped characters to give me more XPs to get to 3 donuts constantly (but it stall takes time to go back and forth).
    Suggestions?
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