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The Simpsons: Tapped Out Bugs and Issues Thread

Replies

  • bj_jacobs
    5 posts New member
    Something seems to be happening now. Game is downloading again like it should be. Read on another post the servers where down.
  • Most of the citizens of my Springfield are stuck in the Town Hall 'Listening to Grandpa'. I've completed the quest, gained the money and XP from it, but none of my townsfolk have returned, I can't make them go on other tasks, and the quest menu says I still have 0/3 people listening to grandpa.
  • Muhsterino
    4489 posts Member
    You can free them by storing the building, going to friends screen and back to your town, then replace the building. I would suggest only sending 3 the next time if the quest does not complete, so that the same problem not happen again.
    Answers HQ Hero HELP THREADS
  • batman6697
    1 posts New member
    I am trying to get back to my old game (2018), but it still has an old bug where tapping the character icon doesn't do anything. Also, the 'collect radius' is at the smallest size.
    I have tried un-installing, clearing cache, etc with no success. Please help!
  • batman6697 wrote: »
    I am trying to get back to my old game (2018), but it still has an old bug where tapping the character icon doesn't do anything. Also, the 'collect radius' is at the smallest size.
    I have tried un-installing, clearing cache, etc with no success. Please help!
    The only solution is to contact EA and have your game rolled back. Before you do so, please read this thread for more information:

    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/219503/character-finder-irs-railyard-heights-minigames-etc-broken/p1

    Answers HQ Hero HELP THREADS
  • elizbetha
    1 posts New member
    I got a situation with building KrustyLand - the van doesnt transport me and all my Krustyland buildings need to be built right in Springfield - not sure where i went wrong, any ideas? THNX
  • Muhsterino
    4489 posts Member
    elizbetha wrote: »
    I got a situation with building KrustyLand - the van doesnt transport me and all my Krustyland buildings need to be built right in Springfield - not sure where i went wrong, any ideas? THNX

    The Itchy & Scratchy update event of May 2018 moved Krustyland as a separate map to Springfield. All Krustyland items are built in Springfield now.
    https://simpsonswiki.com/wiki/The_Simpsons:_Tapped_Out_Itchy_&_Scratchy_Land_content_update

    Answers HQ Hero HELP THREADS
  • ruulis352
    8 posts New member
    All friends gone....why?
  • [quote="ruulis352;c-2126963"]All friends gone....why?[/quote]

    Same here has been like this all morning, ea network unavailable and can't reach ea when trying to log in and log out to invite or load friends??
  • Yep. All my Neighbors have been gone all morning — nothing helps get them back.
  • Seems like they turn Friends off when server load gets too high. Cuts down on people taking up server load.
  • wooroloo
    1 posts New member
    Servers still down?
  • All of my neighbours have gone and now I can’t get on to it as it just says reconnect to server or whatever but my connection is fine.
  • Jelagic
    4 posts New member
    I cannot enter the game.Connection problem "Bart Screen"
  • I cannot enter game anymore, first no server issue then game forgot my account. I reentered credential but receive error again that data cannot be processed over and over again. Tried it on two iPads now. Support couldn’t help, only thing I got was checklist for Mac I only have an pad checklist on Mac does not help at all. That account progress is very big and it seems to be lost at all
  • с 13 апреля зайти на сервер нет возможности. нет доступа.
  • @Last_HAPKOMAH If you have an account where you log in, you should try an Uninstall, reboot device, and reinstall. Do not play while it is downloading, even though it says you can.
    If that doesn't work, you should contact EA.
    Good luck
  • Hey guys, since the latest update i am not able to play the game again. It crashs directly after the first startscreen. I am on Samsung S3 Android Version 4.3.
    Any Ideas ?
  • @DariusLOL666 If you are not playing anonymously, Uninstall, reboot device, Reinstall. Do not play while it is downloading.
    If you are anonymous, contact EA through https://help.ea.com, or by messaging EA Help on Twitter or Facebook.
  • > @EllieGuseman said:
    > @DariusLOL666 If you are not playing anonymously, Uninstall, reboot device, Reinstall. Do not play while it is downloading.
    > If you are anonymous, contact EA through https://help.ea.com, or by messaging EA Help on Twitter or Facebook.

    Im not fb and twitter, but i have problem, i know this wouldn't belong here but who has this problem, i start the game / simpsons and start downloading but then just download and download, not sync, not logging in .. do i remove the game etc?
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