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The Simpsons: Tapped Out Bugs and Issues Thread

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  • ElizaBennet08
    2 posts
    edited March 2012
    battyguy wrote:
    Store a tree..... Easy as that.
    No idea how....but it works...

    I was having the 0 stars rating issue where it didn't properly calculate the number of stars, and didn't give me any money when I tried to collect from houses and the like. I tried BattyGuy's solution of storing a tree, and it worked. My rating is now back to normal. I have no idea why or how it works, but if you're having the 0 stars issue, try storing an item. You can take the item back out of storage immediately (at least I could).
  • impaledvi
    4 posts
    edited March 2012
    For me it works only until I log in the next time... Therefore no real solution.
  • mysterygirrrl
    5 posts
    edited March 2012
    Now I have more problems, my control building is now gone and some trees have been disappearing. Any time I open the game it's like something will be missing lol.
  • Yurkoon
    2 posts
    edited March 2012
    This is a total Joke!

    Page after page of complaints where people having spent *real* money being unable to do anything with the game at all.

    The type of bug reports coming in are totally *mind-blowing* for a "finished" game, released by a company such as EA, where people can spend real-world money.

    Yet no comment whatsoever from any EA representative??


    I'm in my third week of not being able to start my game through my EA account, it crashes directly...
  • Man-Rata
    3 posts
    edited March 2012
    Lots of the land I've bought has reverted to neutral, leaving several buildings outside the area I own.

    Had a bug where my Righteousness suddenly fell to 0 stars, and my modifier was several million negative. Everything I tapped didn't earn me anything. Solved it temporarily by selling a house, that reset the modifier to positive, but only till next logon. After 5-10 times of that it suddenly stayed positive, as normal.

    Have huge connection issues, very hard to logon, and often it doesn't remember the orders. Know you can "save" by going to the friends screen and back home, but this often fails to load. Not able to visit friends most of the time, and when avble load times can be uptoward 3-5 min.

    All in all the game is almost unplayable.

    iPhone 4s
    20 mb adsl

    Regards
    Man-rata
  • Theundertows
    6 posts
    edited March 2012
    Tried to buy some donuts, put in pw...etc and said it went through, no donuts...I'm sad to say I tried again (thinking I hit "No" the first time) and it looks like I was charged x2 (no donuts).

    Here's hoping Apple can help.........................
  • digizen
    1 posts
    edited March 2012
    Since two days ago, I'm not able to collect any XP or cash. When I click on the ready indicator on buildings or people, no cash or XP pops out at all, and no XP is added to my XP total.

    I've shut down the app, shut down the iPad, no no avail.

    Anyone else encounter this problem? Any way to resolve it?
  • coolcoco1
    6 posts
    edited March 2012
    The same here! Since today I can't collect money or xp. And after I got since over 2 weeks the build the Simpson house bug, I can't do anything now in the game!!!! Pleeeaaase fix that!!!
  • gauvinma
    4 posts
    edited March 2012
    Hi Gypsy,

    I just reached level 15 yesterday and still have not got the 'passion of the flanders' quest to build the church. The one bug I've been having that may explain it is the Lisa quests. I have 2 Lisa icons on my task book menu that I cannot click on and do not go away. Also, when I tap Lisa 'read a book' is highlighted in the orangy colour that indicates a quest, but it doesn't matter how many times I get her to read a book, it's stays the same.
  • VJMetz
    3 posts
    edited March 2012
    I have had my fair share of frustrations with this game that got me so quickly addicted. Including periods of not being able to log in, work being lost. $10 worth of donuts charged to my card and never received (that one makes me the most upset) and now today I click on my houses and am experiencing the no credit for money or XP. Friends I can't visit without any way to upgade to this 'newer version'.

    It's so frustrating because I actually really like this game and want to continue playing-how much money have they stolen from people in this fashion, when are these bugs going to be fixed??? how will we be compensated?!???!
  • VJMetz
    3 posts
    edited March 2012
    Let me know if/how you get refunded, I couldn't figure it out....

    Tried to buy some donuts, put in pw...etc and said it went through, no donuts...I'm sad to say I tried again (thinking I hit "No" the first time) and it looks like I was charged x2 (no donuts).

    Here's hoping Apple can help.........................
  • frauf
    1 posts
    edited March 2012
    ID: frauf

    problem: lvl 12 yesterday, lvl 6 today...
  • fatboyslick
    36 posts
    edited March 2012
    ID fatboyslick

    My Simpsons House has disappeared (level 13)
    It's stopping mission progress, please can you advise
  • mgermon2
    7 posts
    edited March 2012
    Sunday 25th march 2012, this morning gone from level 14 back to level 9 all money,doughnuts and XP all gone was ready to head for level 15. Had just gone in to collect from friends when game jammed and allowed me to use there login tried getting back to mine but sent mine back to 9 and half my town is blacked out unable to do anything now. No Quests and characters still walk round on the old road which now means they walk straight thru houses and shops.

    How do I get back to where I was up to and get back my money doughnuts and XPs
  • impaledvi
    4 posts
    edited March 2012
    Okay... Again the games completely mixed up my Springfield, my already bought land extensions are gone, Milhouse and the Van-Houte house is gone and I'm thrown back from Level 15 to 9.

    I wanted to get my money back that I spent for donuts but Apple refuses to refund because the money was spent for an InApp-stuff. :evil:
  • lauzjp
    1 posts
    edited March 2012
    http://help.ea.com/article/the-simpsons-tapped-out-troubleshooting

    anyone not able to collect $ please read this - there is a temporary fix; go to a friends Springfield - find a mop bucket - click only that. go to another friends Springfield & click the graffiti can at the school... go back to the game - do not click sideshow bob or any mops or graffiti cans!

    I had to do all this again when I did something else on my phone. :(
  • ruggerij
    1 posts
    edited March 2012
    I have a new one. Today on Level 12 the game keeps crashing and my school disappeared from the game.

    This is beyond ridiculous. This game never should have been released with this many bugs. And something should be done in game to reward all of us that have had to put up with this. This is one of the worst experiences I have had with any game.
  • fungjing
    11 posts
    edited March 2012
    ...... ID : liskyboy

    ...... ID : fungjing
  • rDaveido
    1 posts
    edited March 2012
    Hi, I'm on level 15 (iPhone 3GS, latest iOS update, game version 1.0.1) I was playing the game this morning with no problem, and this afternoon when I logged in I lost a lot of land expansions (like 5-6). Every building is in place on them, but they are greyed out... Not to mention it all messed up the roads, pavements and the river... But that's not the big issue.

    Could you please fix this? I don't want to spend another 15.000 just to run into some other issue. Thanks.

    my origin ID is: rDaveido
  • andresch11
    1 posts
    edited March 2012
    Please fix the following: I was Level 13 and now im 10 and all of my streets or rivers are mixed up or grey. ID: andresch11
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