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The Simpsons: Tapped Out Bugs and Issues Thread


  • vanessaneme
    7 posts
    edited January 2013
    @adele2006 and @danutas, I believe this is a bug, since I have even had friends visiting my Springfield and leaving Valentines card, but cannot visit the same friends. And, as I said, our gamer family has updated the game (each one on their device), but we cannot visit each other...

    EA/Origin, please, help us by solving that as soon as possible, so that we can enjoy the Valetine's update :wink:
  • skipding
    4 posts
    edited January 2013
    Hoorayy! Update fixes all!!!!!
  • bongoing-mad
    10 posts Member
    edited January 2013
    I'm also having this problem when is the update due?
  • Lorin4310
    5 posts
    edited January 2013
    ugh! i want to fill my town with roses! EA! please fix. i want to visit my neighbors!
  • Cigam13
    22 posts
    edited January 2013
    I updated yesterday, got to see the event, send valentines and start the 2nd quest- now wont connect to server and has updated at least 4 more times but its the same damn update I already have and seen. Not sure how servers are down for some and others game works perfectly, so frustrating!
  • b_griffbot
    6 posts
    edited January 2013
    Reinstalled, updated, cannot connect to server. Awesome update. :evil:
  • anhenner
    13 posts
    edited January 2013
    It worked fine after the first update but as soon as I downloaded the second, it wont let me back into my town. I get the cannot connect ot serve screen and all it says is "man I hate this screen".
  • devestante
    1 posts
    edited January 2013
    After the update for iPad, my friends are having trouble visiting due to my supposed older version. I had already updated. I have closed & re-opened, logged in & out , and even deleted app & re-installed. I cannot visit my friends with iPads, for the same reason; I know they have updated. Friends with iPhones are not having this problem. My friends iPads range from the newest model to oldest.
  • Frullini
    1 posts
    edited January 2013
    Hi, don't know if anyone can help or is having the same issue?? I have an iPhone 5 on iOS 6.1 updated to valentines version and now can't get into the game, I have installed and un-installed the game twice and still kicks me out, I've paid for donuts, so pretty frustrating that I can't get into a game I've paid money for. All I get is cannot connect to server, even on wifi and 3G :/

    Any suggestions? Don't know if its going up be fixed or if its an on going problem ATM for new updates for iOS 6.1 but I want to play the game lol!

    Thanks, Frullini
  • Mnm0628
    10 posts
    edited January 2013
    No one can visit my town and I can only visit a few people, I have updated everything and now I log back in and all of my hearts are gone! :x
  • Bello727
    10 posts
    edited January 2013
    I play "The Simpsons" for few month and i am on level 25 now, it is quite complex and I even paid for special items. Had few crashes lately but it was ok. After the update now, i do have connection errors all the time. When I start the game normally I will never see my Springfield not even for a second. Always "Connection to server not possible" and so on. After reinstalling the App I can see that my Springfield is there but after few seconds I run into never-ending connection errors again.

    That's really frustrating...

    And it's not the connection speed. I tried it over 3G and a fast network as well. All the same.
  • barbieinabmw
    5 posts
    edited January 2013
    I can only visit certain users towns. I did the complete update through the app store. Add me barbieinabmw
  • beccabooj
    10 posts
    edited January 2013
    I am unable to visit my neighbours since the Valentine's update. I have received Valentine's from these neighbours and know they have updated yet it still will not allow me to visit them.
  • chipspice
    6 posts
    edited January 2013
    tdanthony wrote:
    I continuously get the "cannot connect to server" "I hate this screen error" when trying to login to the game. I have attempted installing and reinstalling on two devices, restarting (hard and soft) and nothing seems to work.

    I think it is probably my username because when I logout I can play just fine anonymously. But of course, I want to play with my username.

    Any help or suggestions would be greatly appreciated.

    exactly the same problem here. i deleted and re-installed but still getting same cannot connect to server message
  • TinyDancer786
    16 posts
    edited January 2013
    Has anyone found a way to fix not being able to visit friends since the V-Day update? They have been able to visit me, but I can't visit them. I know that they have the update so it makes no sense!
  • danutas
    77 posts Member
    edited January 2013
    I can only visit certain users towns. I did the complete update through the app store. Add me barbieinabmw

    That's another bug. You get a connection error if you try to add someone.
  • edited January 2013
    While I am unable to send valentines on the majority of my friends, a couple more started working today, so perhaps it a volume issue after all.

  • jeanpaul4289
    1 posts
    edited January 2013
    2 Bugs

    1: i cant visit my friends who has updated, games says that he hasnt updated yet.

    2: Yesterday i had 12 donuts, after update i lost 9 donuts.
  • chilleff
    3 posts
    edited January 2013
    For about 2 months or so I've been having the same problems everyone is complaining about.
    I login, I start playing and crash - cannot connect to server.
    It reconnects, I play some more and crash - cannot connect to server.

    Also, every time I tried to view my friends Springfields, I would just get the server errors.
    This went on for like 2 months...

    With the new Valentines update - no one was sending me cards, no one was visiting my Springfield
    and since I can't visit friends...

    I realized that the reason this happened was because I had over 100 Friends!
    Origin stops you from adding more then 100 friends but somehow, I was at 167!

    So I logged out of my origin account.
    Logged back in to Origin and went to my friends.
    Deleted EVERYONE who had not been active today.

    I went from 167 to 88!
    So with 88 friends in tow, I went to my Springfield and...
    OMG! I had tons of cards!
    If that wasn't enough excitement - I went to my friends villages and NO SERVER ERROR!
    and to top it all off - I have not had a single server error since I got below 100 friends!

    If you're having trouble, check your friends list.
    Having more than 100 friends seems to cause trouble.
  • amaticka
    13 posts
    edited January 2013
    It looks to me that wherever your Simpsons are doing a task is where the Valentine's are going to be for your friends.
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