The Simpsons: Tapped Out Bugs and Issues Thread

mobilope583

I having the same problem with it get the tap to continue message and it gets stuck playing the harp music and eventually kicks me out. What is going on?

bekyboo83

Is this "HARP FREEZE" ever going to get fixed??? This is really getting old. :-S

webboyfreak

Hi GM / Mods,

My account is "webboyfreak" and email is "[email protected]"

I play my Tapped Out on an iPod. Recently, after building Wiggum's house, the game crashed and when I tried to start it again, it kept crashing. I was able to log out of my Origin account, and when that happened, I was able to start a new game, but I don't want that. I want my old Springfield back.

I hope someone would be able to do something about it as it has been 3 days since Tapped Out crashed.

Thank you very much.

webboyfreak

Edit: I've tried uninstalling and reinstalling Tapped Out once, but it still didn't work.

ska_t_meladd

I used to have the harp freeze, it is gone (thank god! It was like 10 days)

Now it is stuck on 44479/120000 experience points level 26 . Money can still be earned just no XP!

So now what?

Do i have to wait for the update at the end of February?

frankquinn07

Hey gypsy my xp bar is frozen could use some help. Thanks.

homerdjw

Firstly: Posting here doesn't seem to help. Neither EA nor Origin seem to read it.

Secondly: Log a support call through EA's website. This way you get a case ID number

Thirdly: Get yourself a twitter account and start making some noise. Send tweets to @easupport (who tend to just be rude and unhelpful). More importantly send tweets to @EA
I sent them demanding a refund and had an email reply within hours (after 1 week of no response), and the Harp issue was fixed within 2 days!

The issue (for me at least) was something to do with my Origin Account and the game saved with it.

I repeatedly asked them to come onto these Forums and make a post but I just get told they will look into it. Seems they didn't bother.

I went through all three steps above and have had the issue fixed.

lmkohn

I have not been able to get into my game for 5 days. Once I got the I choo choo choose you train my game shut down and I have not been able to get back in. It locks up on the loading page. Please help. It lets me tap to continue and then it competely freezes.

gruntenheimer

I am also suffering through the "harp" bug. It has been going on for 4 days and started right after I finished construction of chemistri restaurant. I have read through all of the solutions, but none have worked for me. Is there a fix available?

sethhall50

Every time I try to log on, on my phone, I get to the part where it says " you are logged on as whoever tap anywhere to continue". So I tap, it loads a bit then it stops and I just get thing dining noise. When trying to log on using other devices, it just shows the loading screen nonstop. Other people can log on and play, on the same devices but not me. I uninstalled it from my phone then reloaded it, but still the same thing. **** am I supposed to do?

bluebear_74

Same harp issue lots of others are having. I was so excited in getting Ralph too.

germanophile

Hi, I'm kinda having the same issue. Since last Tuesday I've been trying to load the game but right after it asks me to tab and continue it keeps playing this harp music, non stop, and the 'loading doughnut' it's stuck at the same position.
I tried closing and re opening the game. Killing the app an loading it again and even deleting it and downloading the app once again.
Don't know what else to do. I am trying both things on my iphone and ipad.
Any workaround? Do I just need to wait? Are we going to get any compensation?
I'm a daily user about to complete my second bonus level, and I have 90 unused doughnuts. I don't really want to lose everything i've done.
My user name is Germanophile, in case you need it.

I would really appreciate any help.

cartoons857

I can not log in to my Springfield I get the harp sound But I tryed on My brothers I pad and I could log in on his I can all so log in to my brother Springfeld on my IPad I just got *I pad 3 32GB He got a I pad 2 32GB

Yettie02

Several days now of experiencing the death harp. Thought that the latest patch would have addresses it.

Johntencza

Would complaing to Apple help?

beknighted1

The Android version needs Origin support.

okcmamma

Harps of death for 3 days now. Just got an update and was so excited hoping that was going to fix it, but nope. Still have the harps. :evil:

Fp91

I can't start my game, when I tapped to log in the screen freezes and a pling sound keeps occuring. What do I do?

DutchOrigins

when i tap the guy that sells scientists (a newpaper or w/e) lisa says he shouldn't sell it then some proffessor says something and after that my game crashes

juliuscaesar1990

After this, the game crash... =(

chindogger

I have no sound...character voices,music.etc.