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November 15, 2018 7:22AM
Hello everyonèUnfortunately The security question do not agree with my Pets. I am unable to correct my user name and birthday.
November 15, 2018 3:49PM
This thread has a lot of informarion:
Several paragraphs down, it says about if you forget or don’t know the answer to your security question:
When you’re choosing a security question, make it hard to guess. Read our tips for how to help manage your account security and safety.
If you forget the answer to your security question, you won't be able to recover it on your own. We want to help keep your account secure, so you'll need to contact us so we can help you out.
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