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Constant & Frequent Reloading / Refreshing

For the last 3 week or so, my TSTO game has been experiencing a new very frustrating behavior. It will frequently refresh....which means, it is like when you look server connection it goes back to the loading page before back into your game, only I don't have to tap to get back in on the loading screen.

So it just blacks out for a few seconds, goes to the loading screen as if I am just starting the game up, and it goes back into the game. And it goes back to where I was in my map, not back to the Simpsons house like it would if it was a lost server issue.

This can happen easily 5 to 10 times in a 20 minute session.....so as frequent average as short as every 2-4 minutes.

It can take anywhere from 20 seconds to over a minute to get back into my game when this happens. If this happened 5-10 times during a 20 minute session this is adding an 25% to 50% (up to 10 minutes) of wasted time just sitting there starting at a blank screen or the loading screen.

Does anyone else experience this? This only started recently with me.





Helpful info:
  • Been playing for 4 years
  • Samsung Galaxy Tab S2 tablet with 5+ GB of free space
  • Game is in internal memory (not on SD card)

Replies

  • You are not alone, though it doesn't seem to be as frequent for me as you are describing. Some days are worse than others.
  • I agree there are times it isn't as bad. Last time I logged in, it only happened twice.
  • Same problem here after 5 times trying on my iPad I give up. Visiting is just not possible. It’s been going on for a few weeks. I have been playing for years. Its very annoying.
  • So it is happening on both Android and iOS
  • @hobbesisreal
    Helpful info:
    • Been playing for 4 years
    • Samsung Galaxy Tab S2 tablet with 5+ GB of free space
    • Game is in internal memory (not on SD card)

    I have the exact same tablet as you with over 11 GB of free space. My game is also using internal memory. Have been playing for 5 years.
    I occasionally have the refresh issue that you describe but usually I get kicked completely out. If I can't get back in after one try, I have to hard close the game which always seems to work for me. It mostly happens when I am designing or visiting neighbors but also happens at other times as well. This has been going on since the last event. I don't know If this is related or not, but sometimes after getting back in after a crash I get random donut boxes, 1-2 per day. :)
  • gsx600racer
    8 posts Member
    edited December 2018
    It's just EA's way of throttling your progress during the x-mas event. I keep getting unable to connect issues. I guess I was making too good of progress.
  • I am certain it isn't being done on purpose.
  • It's just EA's way of throttling your progress during the x-mas event. I keep getting unable to connect issues. I guess I was making too good of progress.

    If they wanted to slow down progress, wouldnt it be much easier for them to make the event a little harder? After all, they would just have to set the bar a little higher, so to speak, rather then sabotaging their entire game
    I do not accept unsolicited friend requests! PM me and say hi first.
  • Well, the issue has continued.....BUT.....in the last 2 days it was greatly minimized.....THEN....this morning it was back again with a vengeance. Took me 35 min to do a what usually takes me around 10-15 min.

    So, we know this started at the same time with anyone affected during last event. It affects both Android and iOS devices. Affects devices that can handle the game and have loads of free space/memory. And for me at least may ebb and flow in intensity.

    Here is something I did this morning and it seemed to help me finish my log in session. On Android go to Settings / Apps / Tapped Out / . Then Kill Process. Then go to Memory or Storage and clear cache (NOT Storage). Relaunch game. Only tried this once so not sure if simply coincidence or a clue that since the last update TSTO may be saving something in Cache that is crashing the game.

  • HEY ea, fix your trashy servers!
  • It's very frustrating and has been happening to me for weeks. I've played on my iPhone, the iPad and also on my Android phone (I'm bi-cellular). It happens on the ol' home network, the cellular's as well as on campus. I thought it might be due to having too much in my inventory or in my town but seeing others have similar issues is somewhat reassuring. It's difficult to visit all of my neighbors daily as I play in those odd corners of free time but can't spare 5 minutes just trying to reconnect, then get back to their town. (Sorry neighbors!)
  • It seems to me ro be realky bad today. I cant get nore then 3 RTT's in, more then 15 building/characters collected from, etc. In 10 minutes I got Barted at least 6 times!

    Once again, fix your broken game EA!
    I do not accept unsolicited friend requests! PM me and say hi first.
  • It hasn't been quite as bad today, for me anyway. Maybe they fixed something? One can hope.
  • My last session about an hour ago didn't have one Bart reload.......I am too gun shy to hope this is the end of this frustrating issue, but rather tend to think I just got lucky.

    Tomorrow will tell as for some reason, my first login of the day seems to the worst one each day.
  • It went great for a solid day, but this evening kicked out 3 times with 5 min of actual playing time.
  • Well...I think they might have fixed it. I have gone 3 days without any major issues of being Barted.
  • Well...I think they might have fixed it. I have gone 3 days without any major issues of being Barted.

    No more then usual anyways... >:)
    I do not accept unsolicited friend requests! PM me and say hi first.
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