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Server crash

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  • My app keeps crashing before I even get a server error. I uninstalled and now cannot complete a reinstall, it gets to the Homer screen and keeps closing while downloading.
  • Zifff09 wrote: »

    So someone, alledgedly from EA help says everything is fine and youre happy? The same EA help that says things like "a fix is on the way" or "post on our official fourms so the developers can see and fix your problems" I could go on and on.

    Thats assuming that the conversation happened in the first place. Maybe we should think about things a little more before posting them as fact, in 6 different threads, nonetheless
    I do not accept unsolicited friend requests! PM me and say hi first.
  • My app keeps crashing before I even get a server error. I uninstalled and now cannot complete a reinstall, it gets to the Homer screen and keeps closing while downloading.

    Anyone got any suggestions what could cause this. I have uninstalled and reinstalled several times. Its starts downloading and then I get the Bart screen or the app just closes. It freezes at the same point in the download everytime. I know it is not capacity related as I have a new Samsung S10 and it was working fine until yesterday.
  • Muhsterino
    4250 posts Member
    My app keeps crashing before I even get a server error. I uninstalled and now cannot complete a reinstall, it gets to the Homer screen and keeps closing while downloading.

    Anyone got any suggestions what could cause this. I have uninstalled and reinstalled several times. Its starts downloading and then I get the Bart screen or the app just closes. It freezes at the same point in the download everytime. I know it is not capacity related as I have a new Samsung S10 and it was working fine until yesterday.
    Yes, it seems that having a Samsung device is the issue.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/243788/game-crashes-and-wont-play-on-samsung-s10#latest
    Answers HQ Hero HELP THREADS
  • Muhsterino wrote: »
    My app keeps crashing before I even get a server error. I uninstalled and now cannot complete a reinstall, it gets to the Homer screen and keeps closing while downloading.

    Anyone got any suggestions what could cause this. I have uninstalled and reinstalled several times. Its starts downloading and then I get the Bart screen or the app just closes. It freezes at the same point in the download everytime. I know it is not capacity related as I have a new Samsung S10 and it was working fine until yesterday.
    Yes, it seems that having a Samsung device is the issue.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/243788/game-crashes-and-wont-play-on-samsung-s10#latest

    Thanks for the link. Something in the os update that happened this week. It was working fine before.
  • AJtheboss1
    3869 posts Member
    Lately I’ve been getting a lot server issues as well — particularly when trying to sign in and mid game. The bart screen will pop up but a minute later it lets me back in. I’m on an IPad though. Is anyone else experiencing that on an IPad?
    "The **** of the future will be the anti-****."
  • Muhsterino wrote: »
    My app keeps crashing before I even get a server error. I uninstalled and now cannot complete a reinstall, it gets to the Homer screen and keeps closing while downloading.

    Anyone got any suggestions what could cause this. I have uninstalled and reinstalled several times. Its starts downloading and then I get the Bart screen or the app just closes. It freezes at the same point in the download everytime. I know it is not capacity related as I have a new Samsung S10 and it was working fine until yesterday.
    Yes, it seems that having a Samsung device is the issue.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/243788/game-crashes-and-wont-play-on-samsung-s10#latest

    Thanks for the link. Something in the os update that happened this week. It was working fine before.

    So this affects the S10 or all Samsung devices? I have an s9+ and it's only happening occasionally but it's annoying.
  • cjryder625
    1404 posts Member
    AJtheboss1 wrote: »
    Lately I’ve been getting a lot server issues as well — particularly when trying to sign in and mid game. The bart screen will pop up but a minute later it lets me back in. I’m on an IPad though. Is anyone else experiencing that on an IPad?

    Yes me too and I’m on an iPad. It has been particularly bad this morning.

    I love my computer...all my friends live in it
  • AyraGray
    88 posts Member
    AJtheboss1 wrote: »
    Lately I’ve been getting a lot server issues as well — particularly when trying to sign in and mid game. The bart screen will pop up but a minute later it lets me back in. I’m on an IPad though. Is anyone else experiencing that on an IPad?

    Not on an iPad, I'm using a Motorola device and have the same problem. It keeps disconnecting me all the time.
  • Muhsterino wrote: »
    My app keeps crashing before I even get a server error. I uninstalled and now cannot complete a reinstall, it gets to the Homer screen and keeps closing while downloading.

    Anyone got any suggestions what could cause this. I have uninstalled and reinstalled several times. Its starts downloading and then I get the Bart screen or the app just closes. It freezes at the same point in the download everytime. I know it is not capacity related as I have a new Samsung S10 and it was working fine until yesterday.
    Yes, it seems that having a Samsung device is the issue.
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/243788/game-crashes-and-wont-play-on-samsung-s10#latest

    Thanks for the link. Something in the os update that happened this week. It was working fine before.

    So this affects the S10 or all Samsung devices? I have an s9+ and it's only happening occasionally but it's annoying.

    Seems to be the S10 but only happened after this week's android os update. It is not affecting any other of my apps.
  • AJtheboss1
    3869 posts Member
    cjryder625 wrote: »
    AJtheboss1 wrote: »
    Lately I’ve been getting a lot server issues as well — particularly when trying to sign in and mid game. The bart screen will pop up but a minute later it lets me back in. I’m on an IPad though. Is anyone else experiencing that on an IPad?

    Yes me too and I’m on an iPad. It has been particularly bad this morning.
    It’s weird, but I haven’t had issues like this in over a year or more. It only started during this off period that they’re having with this game. Seems odd.

    "The **** of the future will be the anti-****."
  • I haven’t been able to visit my friends without being kicked out of the game. Sometimes I just can’t get on. This has been going on for weeks. Thought it was time to put my 2 cents in.
  • It's an exercise in frustration at the mo
    Chuckie Egg used to load better than this
  • rockyb2006
    683 posts Member
    I’m on iPhone 7. I’ve been having “kicking” issues for a couple weeks now.
  • Yeah. Seriously. I'd be more inclined to log on more than once a day if I wasn't guaranteed to be booted at least once in the midst of some task.

    Seems to happen with uncanny frequency when farming KEMs...🤔
  • I’m on an iPad too and haven’t been able to load the game in over a week, maybe 2. I’ve uninstalled reinstalled and all that. Nothin has resolved the issue.
  • Am also getting the BART ‘urg not this screen again’ more and more. Playing on iPad. Rather hit and miss as to getting into the game
  • Exact same issue here. 9 times out of 10 the game crashes when opening
  • I've been getting the Bart/server screen daily for the last week or so
  • AJtheboss1
    3869 posts Member
    Have you guys contacted customer service about this? If so, what have they said or done? This seems to be a growing issue.
    "The **** of the future will be the anti-****."
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