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Server crash

Replies

  • Loanet
    340 posts Member
    Well mine's working... at the moment...
  • Ugh, not this screen again.......... still....
  • johncolombo
    10941 posts Senior Moderator
    I get the Bart screen so often I don't bother with the game right now
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
  • First, it won't let me log in, then when I do it just gives me the Bart screen. Is this the storm before the calm event?
  • I got through one and a half of my Springfield s before I got shut out
  • The in game update won't complete download on my Galaxy 10. So still can't get into the game.
  • AJtheboss1
    3864 posts Member
    The last couple of days have been brutal for me in terms of the bart screen. Now I get them 5-6 times a day and I don’t log on that often. 🤦‍♂️
    "The **** of the future will be the anti-****."
  • Muhsterino
    3982 posts Member
    The in game update won't complete download on my Galaxy 10. So still can't get into the game.
    I posted this in the Samsung Galaxy bugs and issues thread.
    Muhsterino wrote: »
    Hi everyone, the community manager on Answers HQ has posted the following:
    Hi everyone, thanks for your reports!

    We are investigating this, and it would be very helpful if you could share some information with us. Would it be possible for you to let us know your:

    Device Model Number (can be found in Settings > About phone)
    Android Version Number (you can take a screenshot of the information in Settings > About phone > Software)
    Location in the world (your country)
    Network provider
    Last date you updated your OS (Android) for your device
    Thanks again,
    -Mai

    Please add to the thread, link shown below.
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-Tapped-out-Freezes-on-Galaxy-S10-and-S10/m-p/7868610#M128968


    Answers HQ Hero HELP THREADS
  • Muhsterino wrote: »
    The in game update won't complete download on my Galaxy 10. So still can't get into the game.
    I posted this in the Samsung Galaxy bugs and issues thread.
    Muhsterino wrote: »
    Hi everyone, the community manager on Answers HQ has posted the following:
    Hi everyone, thanks for your reports!

    We are investigating this, and it would be very helpful if you could share some information with us. Would it be possible for you to let us know your:

    Device Model Number (can be found in Settings > About phone)
    Android Version Number (you can take a screenshot of the information in Settings > About phone > Software)
    Location in the world (your country)
    Network provider
    Last date you updated your OS (Android) for your device
    Thanks again,
    -Mai

    Please add to the thread, link shown below.
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-Tapped-out-Freezes-on-Galaxy-S10-and-S10/m-p/7868610#M128968


    Just added my details
  • ...my new load screen...
    MdOhYCI.jpg
  • Major Bart screen :(
  • I've noticed, maybe just a coincidence, that I get kicked out and come back to someone having just visited me. I have no way of tracking this, it just "seems" like it's happening.
  • Have still been getting the Bart screen "Ugh, not this screen again" for the last few days, but still able to play the game by hitting retry.
  • Also getting the bart screen a lot the past couple days...
  • Not able to login at all this morning, continuous Bart screen - with the retry option.
  • same, just came back to the game recently after a few months off and the bart screen is all I get. Especially when visiting neighbors. I just give up. I farmed some donuts and lost them as the Xp was adding up too due to losing connection. oh well :/
  • Jonalinn
    1751 posts Member
    The game is completely unplayable. All I ever get is the Bart screen no matter what I try to do now. I can't visit neighbors, I can't collect from buildings (it crashes when the donut screen comes up), I can't enter the store and I can't scroll through my inventory. This game is dead for me.
    You got a great looking town~168sean... Checked out your town, WOW! ~daved
  • I just tried for 10 straight minutes and never got past the bart screen - hopefully this gets resolved pretty soon.
  • I just tried again and there was an 8.0mb update - and I got back in and it seemed more stable.
  • cimddwc1
    142 posts Member
    Got an update too. That is, part of it, then Bart screen. Then another part of the update, then Bart screen. After that, only Bart screens.
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