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Can’t get past the bart screen

hbird999
70 posts Member
Help the game won’t load past the Bart screen. I’ve deleted the app and reinstalled. I’ve made space on my iPad and the game still won’t load HELP please !

Replies

  • Willy9292
    1447 posts Member
    Many people here are experiencing this issue. You only option is to keep trying or contact EA support
    Unsolicited friends requests are all denied.Please PM me.
  • johncolombo
    11005 posts Senior Moderator
    I only get the Bart screen, once, twice, or thrice if I logging in and out to change towns.
    Volunteer EA Forum Senior Moderator/Hero EA Answers HQ
  • I'll join you in not being able to get into the game. :'(
  • hbird999
    70 posts Member
    Just deleted and reloaded again and now I’m in. (Whew)
  • It’s frustrating enough getting booted out occasionally, but at least the game is playable for me.
  • KLmaker
    321 posts Member
    Homer being chased by SkyFinger first time I login. Bart screen.
    Tap "Try it again". Repeat as above
    Tap "Try again" and again sometimes as above. Bart screen.
    Double press home button swipe TSTO up and reload and again sometimes. Bart screen.

    Collecting building taxes, scroll to another part of town. CRASH, as in leave game and end up on iPad's games screen.
    Tap TSTO icon on iPad's games screen.
    Log back in, last few actions not registered, collect building taxes again
    Rush jobs at employment office then scroll. CRASH.
    Rush jobs at employment office then tap "Thumbs up" for a completed job. CRASH.
    Rush jobs at employment office and wait to see what happens. CRASH.
    Log back in after scrolling, tapping, waiting, whatever, all characters back at work, rush jobs at employment office again. Scroll, tap, wait, whatever. CRASH.
    Dig up relic, puff of dirt going up. CRASH.
    Dig up relic, notes and xp flying about. CRASH.
    Dig up relic, Homer's clutching notes tap "Collect". CRASH.
    Dig up relic, "You found ?", tap "Store". CRASH.
    After collecting relic, game not crashed, pickaxe logo bobbing up and down so should be safe, tap dig site, tap "Play". CRASH.
    After collecting relic, game not crashed, pickaxe logo bobbing up and down so should be safe, tap dig site. Do not get chance to tap "Play". CRASH.
    Invariably, log back in go to dig site, last few actions not registered, dig up relic again. Hasn't crashed at that point yet.
    Could be just scrolling, moving items, basically nothing special. Bart screen or CRASH.
    Have been getting Bart screen a number of times, "No connection, this one's your fault not ours", but I can play other games that need broadband connection OK so why not TSTO?

    Whenever I login, generally at night, (Most characters on 24hr tasks), when I get to play on iPad I can expect the game to crash about half a dozen times and a few Bart screens, sometimes more or can be less, I don't count.

    Got to play just after noon today, collected taxes, Daily Challenge, pay, put characters back to work, Sideshow You, Parade Rollers put back to work, Scratch R tickets, new Broadcast, dig up relics.
    Everything I do every day that I have been doing for ages even without an event. Plus event currency then put back to work, same crashing as usual about half a dozen times.

    I wouldn't care if there were no event IF they fixed the bugs, it would show they are committed to the game.
  • 4junk3000
    5232 posts Member
    You are suffering from the same issue i am. But you seem to have it worse.

    I assume they're working on it. They eventually fix all issues like this. They never make announcements about it. It just clears up some day.

    I'm sorry you're the victim of circumstances beyond your control. I know they are frustrating. Try to do the minimum actions for the mini event, and use the sky finger and UE office 1x daily for tasking everyone else, if you actually need cash.

    Hopefully it'll be fixed next. It seems clear they were working on the Kindle zoom bug until now.

    In the meantime, try an "escape the room" game. I've yet to have one crash on me. Very relaxing.
    "You're the most negative person I've ever seen on here. Constantly."
  • KLmaker
    321 posts Member
    Oh [quote="4junk3000;c-2069060"]You are suffering from the same issue i am. But you seem to have it worse.

    I assume they're working on it. They eventually fix all issues like this. They never make announcements about it. It just clears up some day.

    I'm sorry you're the victim of circumstances beyond your control. I know they are frustrating. Try to do the minimum actions for the mini event, and use the sky finger and UE office 1x daily for tasking everyone else, if you actually need cash.

    Hopefully it'll be fixed next. It seems clear they were working on the Kindle zoom bug until now.

    In the meantime, try an "escape the room" game. I've yet to have one crash on me. Very relaxing. [/quote]


    Oh those games are games cool.

    Don't use SkyFinger, it lost me money, when I rushed jobs at Unemployment Office all buildings tax would reset, instead of money above buildings there was nothing.
    And I couldn't collect from the buildings because there were some completed jobs and it would have meant individually rushing the remainder, and if I have 1 person free the Unemployment Office only wants to put them back to work.
    Plus I'm sure there were buildings which would have been ready normally but weren't at the end of its cycle.

    SkyFinger got stored.
  • There seem to have been a lot of server crashes recently. So annoying.
  • roman65
    60 posts Member
    Oddly enough yesterday was the first time in 6 months I’ve been able to get through 10 RTTs worth of bonus without a crash.
  • Jonalinn
    1763 posts Member
    @4junk3000 and @KLmaker You are, sadly, not alone. I have the bart screen so often that I've suspended playing for the most part. Because of this, I've been weaning myself off the game because it's become just too frustrating to try and continue with so many repeated crashes. I might eventually just pass the game along to someone in my family who wants to play it. Very, very disappointing all around :/
    You got a great looking town~168sean... Checked out your town, WOW! ~daved
  • 4junk3000
    5232 posts Member
    Jonalinn wrote: »
    @4junk3000 and @KLmaker You are, sadly, not alone. I have the bart screen so often that I've suspended playing for the most part. Because of this, I've been weaning myself off the game because it's become just too frustrating to try and continue with so many repeated crashes. I might eventually just pass the game along to someone in my family who wants to play it. Very, very disappointing all around :/

    Hang in there, J.

    I just wrote you a freaking novel in the other reply, but the bottom line is, this game is fun but certainly has its drawbacks. Yet i think it has earned my faith, so I'll give it more slack when it appears to need some. It makes sense to step back from the game when it's causing us stress. But we're free to step out and back in as much as we want. Take as much break as needed to evade the stress, and when the game is back up to full speed, reevaluate if you want to keep plugging along.

    A lot of frustration is rooted in a loss of control. As in, **** is going on with this???? EA's poor communication history certainly triggers this. But we ARE in control. We choose not to invest our time when it doesn't meet our needs. It's ok to restrict our exposure to their frustrating-ness.

    Uh oh I'm making up words so I'll just leave it at that. =)
    "You're the most negative person I've ever seen on here. Constantly."
  • Jonalinn wrote: »
    @4junk3000 and @KLmaker You are, sadly, not alone. I have the bart screen so often that I've suspended playing for the most part. Because of this, I've been weaning myself off the game because it's become just too frustrating to try and continue with so many repeated crashes. I might eventually just pass the game along to someone in my family who wants to play it. Very, very disappointing all around :/

    I don't blame you. EA need to do something because it's getting ridiculous. I shouldn't be opening up a game app wondering if it will actually load.
  • hughejars
    587 posts Member
    EA must be limiting space on their servers if everyones having log in issues (As am I) Too many players not enough resources.
  • Jonalinn
    1763 posts Member
    4junk3000 wrote: »
    Jonalinn wrote: »
    @4junk3000 and @KLmaker You are, sadly, not alone. I have the bart screen so often that I've suspended playing for the most part. Because of this, I've been weaning myself off the game because it's become just too frustrating to try and continue with so many repeated crashes. I might eventually just pass the game along to someone in my family who wants to play it. Very, very disappointing all around :/

    Hang in there, J.

    I just wrote you a freaking novel in the other reply, but the bottom line is, this game is fun but certainly has its drawbacks. Yet i think it has earned my faith, so I'll give it more slack when it appears to need some. It makes sense to step back from the game when it's causing us stress. But we're free to step out and back in as much as we want. Take as much break as needed to evade the stress, and when the game is back up to full speed, reevaluate if you want to keep plugging along.

    A lot of frustration is rooted in a loss of control. As in, **** is going on with this???? EA's poor communication history certainly triggers this. But we ARE in control. We choose not to invest our time when it doesn't meet our needs. It's ok to restrict our exposure to their frustrating-ness.

    Uh oh I'm making up words so I'll just leave it at that. =)

    I've left you my response in the other thread :)
    You got a great looking town~168sean... Checked out your town, WOW! ~daved
  • Jonalinn
    1763 posts Member
    Jonalinn wrote: »
    @4junk3000 and @KLmaker You are, sadly, not alone. I have the bart screen so often that I've suspended playing for the most part. Because of this, I've been weaning myself off the game because it's become just too frustrating to try and continue with so many repeated crashes. I might eventually just pass the game along to someone in my family who wants to play it. Very, very disappointing all around :/

    I don't blame you. EA need to do something because it's getting ridiculous. I shouldn't be opening up a game app wondering if it will actually load.

    Agreed ;)
    You got a great looking town~168sean... Checked out your town, WOW! ~daved
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