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Finally: A KINDLE Fix - Good Job EA

surefirein93
227 posts Member
edited August 2019
I've been a TSTO player for years and never had a problem go UNresolved for more than a few days. And now it's fixed. Thanks EA.
Post edited by surefirein93 on
Level 939 (and holding)
Yes, I'm a real fantasy author!

Replies

  • I agree, maybe EA should put the C team on it and give up on the D team, since we are never going to see the b team fixing this game
  • It appears that both Kindle and Android devices are mainly affected, the thread on Answers is now 12 pages long. :(
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Tsto-crashes-since-last-update/m-p/8082642#M129480
    Answers HQ Hero HELP THREADS
  • This kindle user has given up on this event as it is impossible to stay logged in more than a few seconds.
  • I submitted a ticket to EA Help yesterday. this is the reply i got today...

    For now, there is currently no workaround I can suggest. In the meantime, we will continue working hard behind the scenes to identify, fix and release a potential address for this issue.

    Do not be alarmed when reading this email that the case will be closed for now. We most certainly have not forgotten about you, we simply require a little more time to deal with this issue.

    This is to recap, we've asked for your patience until our concerned team finish their investigation and find a fix.

    I hope you can understand this.
  • Well that's a shame, sorry for those affected. Maybe they just don't have the work force to fix this?
    Make Nightmare Pile like Zombie Sandwich. All kids trick or treat at once.
  • I submitted a ticket to EA Help yesterday. this is the reply i got today...

    For now, there is currently no workaround I can suggest. In the meantime, we will continue working hard behind the scenes to identify, fix and release a potential address for this issue.

    Do not be alarmed when reading this email that the case will be closed for now. We most certainly have not forgotten about you, we simply require a little more time to deal with this issue.

    This is to recap, we've asked for your patience until our concerned team finish their investigation and find a fix.

    I hope you can understand this.

    The ticket is being closed because there's too many tickets. Thank you, come again.
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