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i can get the game to start

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  • i can get the game to start
    I assume you meant to say you can’t get the game to start.

    When logging into your town, warning messages appear:
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    Click 'Play now'
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    Click 'Continue'
    Note: It is a good idea to always synchronise (by going to friends screen and back to your town) after every time you play, so that progress is saved.
    fp6zzin1ivpg.png
    General troubleshooting tips:
    • Update your device software
    • Check for any Tapped Out update in store
    • Log out/Log back in
    • Restart device
    • Clear cache
    • Free up space (some Apple devices may require 4-5GB free space)
    • Hard close the game and restart
    • Load on another device
    • Try a different wifi/connection/internet/broadband
    • Accept or decline any pending friend requests
    • Change your password ( only use letters and numbers, no symbols )
    • If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
    Synchronise your game often by visiting the friend's screen so your game progress is saved
    https://answers.ea.com/t5/The-Simpsons-Tapped-Out/How-to-resolve-crashing-freezing-and-loading-progress-issues/m-p/5716153#M122465
    https://forums.ea.com/en/the-simpsons-tapped-out/discussion/80732/how-to-contact-ea-directly/
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    There are a few ways to try and fix this issue - several players have reported that the following has worked for this situation:
    • Wait for a period of time and then try again
    • Change your password only use letters and numbers, no symbols
    • If connected to EA/Origin: uninstall / reinstall game (Do NOT do this if you play anonymously)
    Also make sure you input your age correctly. This error may also occur if you input an age lower than the minimum for playing Tapped Out. (Age requirement may vary from one country to another).
    Post from another forum member:
    Willy9292 wrote: »
    Just a thought , because I have experienced this. My phones autocorrect inserts a space immediately after I type my email. If I don't notice the cursor is one character to the right of the last character of the address, I can't log in. The login system does not strip the trailing space, but sees it as part of the email.

    Answers HQ Hero HELP THREADS
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