Logged out and can’t log in

rockyb2006

Anyone else having issues? The game logged me out, and when I try to log in I get an error message.

TheWheelWeaves

Yes, I’m being told another device didn’t save and I need to use that device. I only play on my phone

rockyb2006

I’m back in now...weird.

wadebear

TheWheelWeaves wrote: »

Yes, I’m being told another device didn’t save and I need to use that device. I only play on my phone

If you get logged out and download even a little bit of data the game thinks you're on a different device. Just hit "Play Anyway" and Continue on the next screen.
BTW: You should always go to the Neighborhood and back before closing out your game. That forces a sync with the server so you don't lose actions (or donuts, or cash, or...)

168sean168

Happened to me two days ago too. Then I rebooted my handphone again to solve it

soldec12345

Been unable to login all day , I have try uninstalling and reinstalling but still says login error please try later . I’m level 939 and been playing for more years then I care to remember, but this is getting on my nerves any ideas people

11EEvey

@soldec12345
If you get an error trying to log in:
Go to origin.com
and change your password to have less than 16 characters with only letters and numbers.
Watch out for the app adding a space after entering your password in the game

KLmaker

I was told yesterday I was on a different device, which is rubbish, but I tried again and it was ok.

mandiepaxton

I was fine this morning, but playing another unrelated game earlier it told me someone was trying to get into my iPhone, so changed my password to the phone.

Since that time I can’t get into this game even though I’ve put in the right password which was totally different to my phone.

So not sure if a glitch or to do with the chancer who tried to get into my phone.

Mands xxx