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For those with Duped SVT's

Closing the case which has not been resolved is in my opinion unacceptable I shall be submitting tickets daily for 3 days......in 3days I shall be submitting 3 a day.......

Replies

  • TwiztidThorn
    2686 posts
    edited August 2013
    KRPIUHh.png?1
  • mpwarner
    2971 posts
    edited August 2013
    Nice to see they are consistent :?
  • iliketoannoyyou
    291 posts
    edited August 2013
    KRPIUHh.png?1

    Maybe cause in my ticket I said summet along the lines of " I've heard your trying to fob people of with 17 doughnuts unless this is on top of the 30 I should of received I'm not interested its not my fault you haven't fixed the problem that's been in game for weeks so don't go penalising me for your incompetence I'm not settling for anything less than 30 doughnuts" maybe that's why I wasn't offered them LOL :mrgreen:
  • iliketoannoyyou
    291 posts
    edited August 2013
    Im pretty sure most company's operate under the policy of "the customer is always right" clearly ea need to get with the times.........and I am right :mrgreen:
  • edited August 2013
    Closing the case which has not been resolved is in my opinion unacceptable I shall be submitting tickets daily for 3 days......in 3days I shall be submitting 3 a day.......
    They know about the issue and are currently working on fixing it. Reasonably speaking, what do you expect them to do? There's nothing else that can be done. Just gotta wait and be patient. It sucks, but such is life sometimes. :?
  • ArminsFrozenPeas
    136 posts
    edited August 2013
    Where do you raise a ticket? I'm happy to take 17 donuts for the inconvenience of not getting another parking lot in my mystery box last week.
  • iliketoannoyyou
    291 posts
    edited August 2013
    Closing the case which has not been resolved is in my opinion unacceptable I shall be submitting tickets daily for 3 days......in 3days I shall be submitting 3 a day.......
    They know about the issue and are currently working on fixing it. Reasonably speaking, what do you expect them to do? There's nothing else that can be done. Just gotta wait and be patient. It sucks, but such is life sometimes. :?

    Lol they do have the ability to remove the 2nd chara and credit the correct prize to the acc (30 doughnuts)
    They could do this for every ticket submitted and what is it a 5 min job....lol I expect them to fix in answer to your question :mrgreen:
  • edited August 2013
    I wonder if it's going to lead to them fixing it by giving an update and those with a copy will have 30 donuts added to their inventory...or maybe everyone will get it. I wonder if that's a possibility.
  • FluidEmotion
    605 posts
    edited August 2013
    Im pretty sure most company's operate under the policy of "the customer is always right" clearly ea need to get with the times.........and I am right :mrgreen:

    Well, this is what every company want the customers to believe, but this is FAR from true. The reason being that most customers actually are mistaking something, or blatantly try to rip off a company by lying. Even so, many companies go quite far to please a customer (even though the customer is wrong...)
  • SamCarterX206
    898 posts
    edited August 2013
    Well, I have officially joined the club of people with duplicate premium characters! I know have a second SVT and Moleman in my inventory to go along with the duplicate Gorgeous Grampa skin from who knows how long ago....
  • TwiztidThorn
    2686 posts
    edited August 2013
    Where do you raise a ticket? I'm happy to take 17 donuts for the inconvenience of not getting another parking lot in my mystery box last week.
    https://help.ea.com/en/contact-us/ask
  • ArminsFrozenPeas
    136 posts
    edited August 2013
    Screenshot_2013-08-19-17-24-18_zpsbf820623.png

    I just got this reply. No offer of 17 donuts or anything. Lame.
  • datasurgeon
    1878 posts Member
    edited August 2013
    Well, I have officially joined the club of people with duplicate premium characters! I know have a second SVT and Moleman in my inventory to go along with the duplicate Gorgeous Grampa skin from who knows how long ago....

    Georgeous Grandpa I though was a freebie given out in June. Getting 2 of that really indicates a screw up.
  • tobypine2
    292 posts
    edited August 2013
    I'm jealous now. I want a second SVT so I can get 17 donuts! In six months I got 3 Homer Buddhas from the misery box. Each gave me back a misery box with bupkis inside. Since that's lower odds than SVt I should have 5 of him. Lol
  • iliketoannoyyou
    291 posts
    edited August 2013
    Lol check out the 2nd email that I received this is from the ticket submitted by a ea help person on the live chat L0LScreenshot_2013-08-19-17-24-18_zpsbf820623.png
  • cjryder625
    1426 posts Member
    edited August 2013
    I guess I should be happy I got yet another parking lot this week then...
    I love my computer...all my friends live in it
  • NeoSEC28
    39609 posts Member
    edited August 2013
    cjryder625 wrote:
    I guess I should be happy I got yet another parking lot this week then...

    Wow! Congrats dude :lol:
    Volunteer EA Senior Moderator
  • iliketoannoyyou
    291 posts
    edited August 2013
    Eugh it uploaded wrong screenie.......try again.......
    Screenshot_2013-08-20-10-18-18_zpsbbcd9a29.png
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