New log on problem-Verification codes
43 posts Member
May 19, 2021 11:36AM edited May 2021
Getting request to validate email by receiving email code to enter. Account is verified and tells you to go back to email to continue. Nothing there. Then you are asked again to log in and the process repeats. Can’t get any farther. Anyone else in same boat ?
Post edited by johncolombo on
I have several accounts on the same device - shared device - and to have to do this everytime the game needs to log in is rediculous. I can understand once to verify but not every time and its not like we have a choice. Passwords were fine for me.
Unless EA get this sorted then I will be dropping this game after playing it for so long, its a shame they had to go spoil it.
yes, me, just entered the code sent on email & it says its Incorrect?? EH??
cant login now..
This change has probably come about to try to thwart hacking groups so we'll have to live with it.
Please fix EA?
If I get the verify code they sent, and then reopen TSTO, I need to enter the email address again.
Will the verify code they sent me before, work for the new log in?
DID that make ANY sense?
The verification code they send lasts for about ten minutes and then changes. So you can get the number and then return to the game and use it.
My bigger problem is I can’t get into one email account, I hadn’t accessed it in a while so the closed it. That town will probably die now.
I have the same issue with two of my towns with closed emails
I’m in the same boat. Pretty much a daily player for 9+ years, a little less lately due to the events being structured identically, but no way for me to access my sign in email any longer.
I don’t see this being good.
I’m not starting over.
If we have to get a code sent to our Emil everytime we play I'm outta here..
It's a glitch and according to a post (about the 7th post above this one), EA is aware of the problem and they are working on it.
But it does appear that we need two devices, though another post (about 9 posts above This one) the emailed code is good for ten minutes so maybe one device will be okay. 🤐🤐🤐