New log on problem-Verification codes

spyder1952850

SexyPants35 wrote: »

Any news on this issue for those of us who do not receive the code at all?

This is something I tried for myself. Instead of jumping from game to email and back, try opening your email on a different device. The first time I had to go through 4 different devices before I found it. (iPad, old iPhone, old G-2 and my currently operational pixel) The iPhone won’t hold a charge, and the G-2 is silent forever.
I’ve had it happen a few times, so now I go to my email on my phone to get the code for the iPad.
Hope this helps.

ryanadk46

I've spoken to EA support, that was no help. I'm not getting the e-mail with the code to the e-mail on my account. I've added a secondary e-mail, but I'm not getting any screen or pop-up that allows the code to be sent to the secondary e-mail. I'm trying to make my secondary e-mail my new primary e-mail because it's gmail (vs. hotmail, which is why I think I'm not getting an e-mail with a code in the first place). I'm getting codes to update my e-mail but those codes aren't working. I've been playing for ten years! This is all just a bunch of bullsh*t...

1MikeyM

Are you sure you haven't been playing for 9 years....

ryanadk46

I wasn't really worried about checking my math, that was hardly the point of my post.

1MikeyM

It was a joke based upon the events in another thread. Another thread that's discussing similar problems and offering possible solutions. But,you know,why bother searching out stuff.

ryanadk46

I've read them all and I've been trying them all. So, why bother jumping to conclusions? Jokes are funny, keep trying.

Nicknd84

1MikeyM wrote: »

Are you sure you haven't been playing for 9 years....

Now I wonder were you got that from? 🤫

1MikeyM

ryanadk46 wrote: »

I've read them all and I've been trying them all. So, why bother jumping to conclusions? Jokes are funny, keep trying.

You too. Good luck.

oranges

Code is still not working for me. This is a bad time for such a limited time event.

glennsoe

If I switch towns I'll likely have problems logging in again?I have to struggle getting into both times?

LPNintendoITA

update your app now and check guys

ESchorcho77

It's still the verification code nonsense. So frustrating.

Nicknd84

Saw this on Facebook. Scroll to first post.

https://m.facebook.com/TheSimpsonsTappedOut/

laseimi2002

Updated today. STILL not getting the verification code emails. :s

glennsoe

By Reading the fb post, I take it this new log on way with codes via mail is here to stay.

ESchorcho77

Were people really logging into accounts? Is this level of high security really necessary?

mjc0117

ESchorcho77 wrote: »

Were people really logging into accounts? Is this level of high security really necessary?

Not at all, but let’s pretend it was, wouldn’t a little notice, or a more carefully planned roll-out, have been the right thing to do. Alas, that wasn’t the case. EA is quite simply trash. And their customer service, a total dumpster.

simpsonare

1MikeyM wrote: »

Was in the same boat but then realised Google isn't case sensitive but EA is. I had my address as GMail and I couldn't get on till I changed it to gmail.
This change has probably come about to try to thwart hacking groups so we'll have to live with it.

I was thinking the same thing. /freedonuts is no longer active

oranges

Works now, since I’ve updated it.

1MikeyM

simpsonare wrote: »

1MikeyM wrote: »

Was in the same boat but then realised Google isn't case sensitive but EA is. I had my address as GMail and I couldn't get on till I changed it to gmail.
This change has probably come about to try to thwart hacking groups so we'll have to live with it.

I was thinking the same thing. /freedonuts is no longer active

Some groups are,some aren't. It's stopped some and slowed down others.