EA Forums - Banner

Can‘t logon - required code won‘t be send

I can‘t use the app since a while due to a mandatory code which should be provided but won‘t be send to my e-mail adress.

Any hints how to proceed?


  • impeeder
    1 posts New member
    Same issue here. Spent about half an hour on chat even setup a secondary email but there’s no way to login to the game with the secondary email so…nothing. Then was told it is a known issue and to check social media. I said I don’t have any and they gave me the link to the forums.
  • That‘s the default answer by customer support- they still don‘t care!
  • cancel1009
    1 posts New member
    I can't play the game because I don't get the authentication code by email

    I sent it several times and waited, but I have never received an authentication code.

    I set up an auxiliary email and reinstall it, but the email does not arrive.

    Go ahead and solve the problem or let me know how to solve it.
  • They won‘t, either because they can‘t or they don‘t care….tried it several times.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.