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Current Issues [UPDATE January 2023]

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11EEvey
3235 posts Member
edited January 31
January 2023
Mr. McGrew, Prize 5 of Act 2 in A Christmas Peril Event, is required to attain the final prizes of act 3 and 4. If a player was not able to get Mr. McGrew, Part 5 of Acts 3 and 4 are not able to be finished even after the event as usually happens and are stuck in the players taskbook forever.
The 24 hour job for The Ghost of Christmas Yet to Come says “Loom Methodially” should be “Loom Methodically”

December 2022
Short Tourist no longer earns premium like he used to
Game crashes for players on IOS 16
Antoine and Zora are missing their character icon in the character finder and town hall census

Winter versions missing:
Mountains reverted to the old style trees
Oyster Eating Table when facing left
Mt Splashmore missing snow both directions
Springfield dog pound still missing snow
Springfield Meatball Factory
Green placement is wrong on the Long Log ride section
Santa Kang skin is in the mystery box, but Kang is not available again!!
Event is not awarding the token to players who have no mystery box--or the option to trade it is gone
Day Old Donuts quest is still here from Black Friday==if player has no gold token to spend, there is no way to get rid of it

Issues from the past still not fixed.
Winter Issues : Green placement is wrong on Mount Fuji (Winter Version)
Evil Godmother Burns floats instead of standing on the turret during Cast Protection Hexes 4h and the animation goes on and off during tasks that animate it. (Winter Version)
Outlands factory turns blinks in and out during Homer's 30m task there Stock Suspicious Supplies but the birds still fly around. (Winter)


October 2022

Mindy's 24 hour job says 'Ride his motorcycle.' Should be her. used to say Ride Motorcycle
Father Ben 12 task is messed up if the player owns The Demon Technician https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Father-Ben-s-12h-mission-is-blocked/m-p/12023890#M143776

If player had the tarot table stored when they got to pt 3 of Moving in Hex Filled Circles, the task is not able to complete. Make Princess Opal Read Tarot Cards- 4hrs The game will prompt the player to place it if it is in storage but the correct task is not on the list and ofc is not yellow. sometimes when sending Princess Opal and the Fortune Teller on task there and should be visible, it just animates the tablecloth lifting up. exit and enter will bring the full animation.

Players are still randomly not receiving the metal depot from the Monorail quest line

Tailgate gets stuck and won't upgrade to the next level and task.

Baby Gerald is locked in inventory and the player cannot use. Says locked wrapper requirement

THoH XXXIII requires Moms to go shopping but lets players under level 15 play the event. The task cannot be done until player gets Marge at least. Game should not require this task if the player does not have moms.

THoH XXXIII also requires the Krustyland entrance for tasks after receiving the facade for it. New players cannot get hte Krustyland entrance until level 25. which takes time and grinding. They will get seriously behind. Game should have an alternate location for this task

Monorail bridge in New Frontier is broken. FIXED 10/18/22
Bridge to new frontier is broken FIXED 10/18/22
Some updates cause the Daily Challenge DO IT button to cover the required amount needed. FIXED with THOH XXXIII update

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Older Issues that are STILL not fixed
Poppa Wheelies Sign is Backwards when turned to the left during ****'s 8 hour task-STILL BROKEN
Marge's 4h task with Homer to Dance the Night Away at the Reunion Dance Floor is not working correctly
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/275441/is-your-reunion-dance-floor-animation-working#latest STILL BROKEN
Sentient Lard Lad Statue's task Do Community Service was changed from 4h to 24 h but the task in pt 1 of his questline wants the 4 h task and so will not complete and move on to pt 2. Still Broken
Players who received Princess Jules from the Shattered Dreams box got her without the Royal Unicorn, so are unable to store the Royal unicorn during Princess Jules' Burn the Land task in the questline Check the inventory-some people found it in main storage. Bring it out if you find it in your storage

Springfield Airport does not generate tickets Timer does not count down at all. Storing does not help. Have to use donuts to use it

Some players still have criminals or Prisoners in their town from previous events.
Never got King Toots: Have Lisa Play the Sax 3 times again. That should kick start it again.
Metal Depot disappears after placing in town. Contact EA for missing content help. This may have something to do with filling up the dump too early before the quest asks you to
Players getting stuck in the Tutorial https://answers.ea.com/t5/The-Simpsons-Tapped-Out/I-m-so-lost-and-confused/td-p/10884002 https://forums.ea.com/en/the-simpsons-tapped-out/discussion/274660/stuck-bug-at-learning-how-to-play#latest
Says you already own item when trying to buy donuts
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/When-I-try-to-buy-donuts-it-says-you-already-own-this-item/m-p/11015869#M139790
____________________________________________
ISSUES still from last Christmas-Hope they will be fixed for this Christmas. Long time to wait to use items you spent donuts on
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/269187/current-issues-march-2021#latest
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/267133/mostly-solved-missing-tasks-christmas-2020-glitch-thread/p1
Including: Christmas skins received in 2020 still cannot be used in the building, Simpsons House Crazy Cat Lady House and Apu's Apartment are the most mentioned.
Greyhound sleigh task for marge maggie and SLH are missing
Carousel Tasks for Homer Lisa Milhouse and Ralph says Logic wrapper requirement.
__________________________________
Dog Days Event issues
McGriff the crime dog is only available on Android devicesFIXED 6/21/22
McGriff and other donut packs no longer include Shattered Dreams Tokens

NPCs are being used in this event and that causes some issues, they appear in the character finder. You can no longer tap them for their questline or animation. Not sure if this is because of the task or an unintended consequence. We did have trouble like this with King Snorky and the K9 mduring the Christmas event for a similar reason.FIXED 6/21/22
_________________________________________

Poppa Wheelies Sign is Backwards when turned to the left and the character is on task there
Marge's 4h task with Homer to Dance the Night Away at the Reunion Dance Floor is not working correctly
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/275441/is-your-reunion-dance-floor-animation-working#latest

Sentient Lard Lad Statue's task Do Community Service was changed from 4h to 24 h but the task in pt 1 of his questline wants the 4 h task and so will not complete and move on to pt 2.

__________________________________________________
Players who received Princess Jules from the Shattered Dreams box got her without the Royal Unicorn, so are unable to store the Royal unicorn during Princess Jules' Burn the Land task in the questline Check the inventory-some people found it in main storage. Bring it out if you find it in your storage

Springfield Physical therapy timer only counts down while the game is open and resets to 2h 59m left after closing the gameAppears to be FIXED in my game 6/15/22

Random items are disappearing. Example my town square disappeared and was not in inventory. Another person lost their Golden Exits and an item from the shattered dreams box.


Springfield Airport does not generate tickets Timer does not count down at all. Storing does not help. Have to use donuts to use it


HELL ON WHEELS EVENT
From the changes 12 April 2022 listed on the simpsonswiki
"A bug preventing Homer from doing the Plant Shift during It's Pronounced Nucular Pt. 4 was fixed."
https://simpsonswiki.com/wiki/The_Simpsons:_Tapped_Out_Hell_on_Wheels_content_update#April_12th_Upda...
Could this change have affected this other quest?
Executive Lackey Pt.1 Send Homer To Do a Plant Shift 16h
and this quest
Much Ado About Mindy pt.2
Hopefully fixed patch 4/22/2022
STILL ISSUES WITH THIS AND INCLUDING POPULATION CONTROL QUEST FOR SOUL EXTRACTION BUILDING FIXED 6/15/22

CIRQUE DU SPRINGFIELD EVENT

VARIOUS ISSUES
Poppa Wheelies Sign is Backwards when turned to the left and the character is on task there
Marge's 4h task with Homer to Dance the Night Away at the Reunion Dance Floor is not working correctly
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/275441/is-your-reunion-dance-floor-animation-working#latest
Helen Lovejoy does not appear in the Premium section of the store in Part 6 of the Joy of Gossip- Starting to see this more often. Helen actually showed up in town just you can't get her from the premium menu to finish pt 6
Report info here https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Helen-Lovejoy-Joy-of-Gossip-pt-6/m-p/11421199#M141666
Sentient Lard Lad Statue's task Do Community Service was changed from 4h to 24 h but the task in pt 1 of his questline wants the 4 h task and so will not complete and move on to pt 2.
Some players still have criminals or Prisoners in their town from previous events.
Never got King Toots: Have Lisa Play the Sax 3 times again. That should kick start it again.
Metal Depot disappears after placing in town. Contact EA for missing content help. This may have something to do with filling up the dump too early before the quest asks you to
Players getting stuck in the Tutorial https://answers.ea.com/t5/The-Simpsons-Tapped-Out/I-m-so-lost-and-confused/td-p/10884002 https://forums.ea.com/en/the-simpsons-tapped-out/discussion/274660/stuck-bug-at-learning-how-to-play#latest
Says you already own item when trying to buy donuts
https://answers.ea.com/t5/The-Simpsons-Tapped-Out/When-I-try-to-buy-donuts-it-says-you-already-own-this-item/m-p/11015869#M139790
Royal Unicorn needs to be stored for Princess Jules to be able to do Burn the Land Task in questline
Sounds still play on the loading screen even if sound is off
Lewd, Barfy, and Crawl probably the others, all require a character for their quest and they are all in the yearbook.
Gingerbread Couch with the Simpsons on it is still interfering with neighbor taps FIXED 8 Feb 2022 Finally
CODE ISSUES
Still no code being sent to email even after following all advice. Still getting error on login after following all advice. People still getting wrong code errors even after following all advice. These people need to be upgraded to the next level of service instead of being told to post on the forum.
RED ALERT EVENT
Cadet Lisa 4 h task to Practice Rifle Training will not work even though you got Rommelwood academy in the Red Alert Event along with the skin FIXED 8 Feb 2022
Cadet Lisa's task at the Eliminator was dependent on the original event so does not work when gotten in the Red Alert event FIXED 8 Feb 2022
The Rocket Launch Pad does not have its animation or task as that was dependent on the original event. Many players wish these to be fixed. Players were given Deep Space Homer which fixes the Rocket so it will work FIXED 8 Feb 2022
WINTER ISSUES
Green placement is wrong on Mount Fuji (Winter Version)
Evil Godmother Burns floats instead of standing on the turret during Cast Protection Hexes 4h and the animation goes on and off during tasks that animate it. (Winter Version)
Outlands factory turns blinks in and out during Homer's 30m task there Stock Suspicious Supplies but the birds still fly around. (Winter)
Toy Workshop disappears after purchase Contact EA
Players who did not get Herb Tannenbaum in The Holiday Whodunnit event were stuck unable to finish a part of the event after the event ended Players who did not have him were given the character for free FIXED 8 Feb 2022
Mr. Plow's Plow is not showing up as available in IOS. Contact EA FIXED
THoH XXXII
Grampasaurus tasks for 4h and 8 hours show as 3h and 4h instead.
Green Placement wrong on Geriatric Park Front Gate Geriatric Park Front Gate is missing gates and has no fire FIXED

Several issues from previous issue threads are still not fixed
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/269187/current-issues-march-2021#latest
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/267133/mostly-solved-missing-tasks-christmas-2020-glitch-thread/p1
Including: Christmas skins received in 2020 still cannot be used in the building, Simpsons House Crazy Cat Lady House and Apu's Apartment are the most mentioned.
Greyhound sleigh task for marge maggie and SLH are missing
Carousel Tasks for Homer Lisa Milhouse and Ralph says Logic wrapper requirement.
__________________________________________________________
Some Android players cannot open the game after updating to this event. Please report requested info here: https://answers.ea.com/t5/The-Simpsons-Tapped-Out/After-Christmas-update-game-crashes-on-startup/td-p/11070844 fixed 12/10/2021 Must update from the app store
New Frontier Bridge is still broken after doing repair tasks and unlocking the free land plot
New land does not have the prospector shack, trees, bison, and donut veins on it. It is just is dark and unlockable https://answers.ea.com/t5/The-Simpsons-Tapped-Out/Bug-Report-Missing-New-Frontier-Land-Expansion-Prospecting/m-p/11037743#M139874
FIXED
Land shifting and being messed up--Reminds me on the glitch similar caused bt monorail tracks in the water --https://forums.ea.com/en/the-simpsons-tapped-out/discussion/274538/you-have-to-see-this-my-game-is-completely-ruined/p1
Monorail tracks have visual glitch when placed in water https://forums.ea.com/en/the-simpsons-tapped-out/discussion/274608/ea-please-fix-this-graphics-bug#latest FIXED
Post edited by 11EEvey on

Replies

  • 11EEvey
    3235 posts Member
    added new issues from the Northward bound event
  • 11EEvey
    3235 posts Member
    added issue with prisoners still appearing in town from the Breakout Bounty Event
  • 11EEvey
    3235 posts Member
    Bumped for visibility
  • Yeah…can’t get the plow vehicle at all on iOS. Tried hard reboot several times on two separate towns😩
  • 11EEvey
    3235 posts Member
    added some issues
  • 11EEvey wrote: »
    added some issues

    Thank you for your vigilance in documenting issues and keeping us informed of any news you hear. It's sad EA cant keep us updated w a facebook or forum post.
    All my designs look unfinished because i can't place as many plants, streetlights, and fences as i would like. PLEASE REMOVE THE LIMIT, EA!
  • I am still experiencing Tapped out Christmas update issues. I have tried logging out and back in. I have also uninstalled and reinstalled and issue still persists !!!! The app just won't load it keeps closing out. 😔
  • Same here! EA no help. Just told me to keep checking all threads and forums for a fix! Not been able to log in for days!
  • 11EEvey
    3235 posts Member
    edited December 2021
    Android issue should be fixed Go get the update in the app store
    Post edited by 11EEvey on
  • Sorry guys, I’m gonna put this here because I don’t know where else to put it. This may sound crazy but is there supposed to be snow falling( animation) in TSTO? I have snow covering Springfield but none falling like the leaves 🍁 do with Halloween update.
    HMM
  • 11EEvey
    3235 posts Member
    edited December 2021
    @HMMheartHugz they used to have snow falling but they have not had it for a couple years at least
    edit to add: Last year the snow fell in game was 2018
    Post edited by 11EEvey on
  • I played TO on my tablet years ago until the tablet started acting up and I shelved it. Came back for the elf smackdown and again for 2018.....Now that I have to be lvl19 to participate in the whodunnit for 2021 I gassed it back up and I'm only on lvl14. May or may not make it in time. But even tho it installed the whodunnit update it's still showing Paramours from 2018. Can I expect the full story if I get to lvl 19 and Paramours will disappear?
  • @playsndirt403
    You need to be level 15 to start this Christmas event.
    If you still have old questlines you can try doing the task and see if it it completes the part you were on. If it doesn't work to get it to disappear, only EA can remove the old questlines.
  • 15 is better than 19 haha. Thanks for the info!
  • 11EEvey wrote: »
    Android issue should be fixed Go get the update in the app store

    I can finally confirm latest update to Android is allowing me into the game.

    But I will be staying on the apple device i borrowed, for as long as i can. The speed at which this game moves on the ipad pro gen2 is INSANELY FAST. If you are struggling with long load times to start the game or visit neighbors, i can now confirm there's better options.

    All my designs look unfinished because i can't place as many plants, streetlights, and fences as i would like. PLEASE REMOVE THE LIMIT, EA!
  • I'm not allowed into the game since three hours ago.
  • Another one: If you send Cookie to 'Prospect the New Frontier' at the Prospector's Shack to generate Land Deeds, when you go to collect his completed task by tapping his character icon in the upper left, you are taken to Cookie wandering around, but the collection task is at the Prospector's Shack.
  • Have not been able to get into the game for over a week now, ea still not replying
  • x8wr3jriaq6m.jpeg
    This guy is not on the roof where he should be he’s gonna fall n get hurt
    All my designs look unfinished because i can't place as many plants, streetlights, and fences as i would like. PLEASE REMOVE THE LIMIT, EA!
  • 11EEvey
    3235 posts Member
    updated
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