Click on your Apple ID in the upper right corner of the iTunes screen. Enter your password when prompted and click "View Account."
Scroll down to Purchase History and click "See All."
Select the date you made the original purchase. Click the arrow icon at the left of the date to expand the entry and view all items purchased on that date.
Click "Report a Problem" next to the specific purchase for which you seek a refund.
Describe your reason for requesting a refund in the window that opens. Select a reason from the drop-down menu and enter the details into the "Comment" box. Be polite and give a detailed explanation why you are requesting a refund.
Click "Submit," and that's all there is to it. Apple customer service usually responds to you within 48 hours to let you know if your request has been granted.
mine did this today but after i entered my password the program crashed and wont open on that device now, even after removing it and trying to restore im not sure what to do
mine did this today but after i entered my password the program crashed and wont open on that device now, even after removing it and trying to restore im not sure what to do
Don't worry, there's a few of us with this issue. I'm on day 8 of mine not going past the fox screen!
If I restore and when I start the game it ask me for my apple I'd and if I hit cancel it let's me in the game with out my purchase and when I exit and go back in it ask me for my apple password and if I enter it, it kicks me out andceontvlet me in
If I restore and when I start the game it ask me for my apple I'd and if I hit cancel it let's me in the game with out my purchase and when I exit and go back in it ask me for my apple password and if I enter it, it kicks me out andceontvlet me in
Mine doesn't let me in if I hit cancel or enter the password
Replies
What is the best way to do that?
Click on your Apple ID in the upper right corner of the iTunes screen. Enter your password when prompted and click "View Account."
Scroll down to Purchase History and click "See All."
Select the date you made the original purchase. Click the arrow icon at the left of the date to expand the entry and view all items purchased on that date.
Click "Report a Problem" next to the specific purchase for which you seek a refund.
Describe your reason for requesting a refund in the window that opens. Select a reason from the drop-down menu and enter the details into the "Comment" box. Be polite and give a detailed explanation why you are requesting a refund.
Click "Submit," and that's all there is to it. Apple customer service usually responds to you within 48 hours to let you know if your request has been granted.
Don't worry, there's a few of us with this issue. I'm on day 8 of mine not going past the fox screen!
Mine doesn't let me in if I hit cancel or enter the password